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Merritts Solicitors LLP is a law firm established in Yarm in 1966 and moving to our existing premises, The Manor House, 83 High Street, Yarm in 1983. Our presence on the high street has enabled us to offer and meet the need for different legal services to all parts of the local community. We offer a full range of high quality legal services which seek to meet the needs of our clients both now and in the future. We provide all our clients with an efficient, friendly and first class service. We ensure our clients have regular contact with us and that our service is as clear and straightforward as possible. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Merritts Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Merritts Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Merritts Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Merritts Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Merritts Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Merritts Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Merritts Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Tony Grainger
Collected on:
Charlotte and her team dealt with our house sale. They were brilliant, quick to respond and very helpful. I would definitely recommend them.
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Matter Type:
New home purchases and sales
Andrew Gettings
Collected on:
After acquiring my new home, I found myself engulfed in a whirlwind of emotions - joy, excitement, and nervousness all at once. Following a Google search and a trusted recommendation, I opted for Merritts Solicitors. Their assistance was invaluable from the outset - they were approachable, communicative, and personable. I must particularly commend Charlotte for her exceptional service. She effortlessly alleviated my concerns, provided regular updates, and maintained a warm and friendly demeanor throughout. Thanks to Merritts, and especially Charlotte, I now hold the keys to my new abode. The welcome mat is eagerly awaiting its first guest.
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Lucy
Collected on:
From start to finish Merritts provided an excellent and efficient service. Great communication via phone and email I was kept up to date throughout which made me feel at ease as a first time buyer.
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Diane scott
Collected on:
All dealt with quickly and efficiently
Great work
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Matter Type:
Residential Conveyancing
Natasha Douglas
Collected on:
Charlotte is knowledgable, friendly and able to put your mind at ease through the whole process. Highly recommend 🙌🏻
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Anonymous
Collected on:
Charlotte has excellent client service skills ,with her friendly manner and professionalism is second to none. she constantly keeps you updated throughout what could be a very stress full time.I would highly recommend her to anyone buying or selling
Property.
She is a credit to Merritt's
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
Barry
Collected on:
Friendly, clear, honest and a great laugh, best describes my experience with Merritts.
I would use them again and recommend to anyone.
Thank you again Charlotte.
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This review has been left by a verified client who used Merritts Solicitors LLP.
Joe Johnson
Collected on:
Placing a claim is not something I have ever done so I was very happy to get expert service and information. The team were really on the ball and they managed to negotiate an outstanding payout. Thanks Matthew and Katy.
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This review has been left by a verified client who used Merritts Solicitors LLP.
Lisa Devanny
Collected on:
Thank you to Charlotte and the team for handling my sales. Absolutely fantastic service and patience throughout the process! Highly recommended!
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Verified review
This review has been left by a verified client who used Merritts Solicitors LLP.
David & Barbata
Collected on:
The expertise and efficiency of the service provided with a wonderfully friendly attitude made a very stressful move so much easier. Thank you.
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Kevin
Collected on:
Beth at Merritts solicitors was excellent from the start to finish of my sale. Had someone pull out a week before sale which was a nightmare. Had it sold 4 moths later. Beth was very professional, communication very quick with her and I was very pleased with how quickly she deal with any enquires and the finalisation of the sale.
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Joseph
Collected on:
Never again! I’ve tried Merrits with numerous purchases and remortgages and each one has been a disaster. I’ve tried escalating my issues with no meaningful resolution. If you ask or call for an update you’re made to feel horrendous and fear chasing again. Absolute disaster.
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Angela
Collected on:
After a very poor start from a different solicitor within Merritts, Rebecca took over our purchase and totally turned things around, she is excellent she swiftly got the purchase over the line, she took control and got things sorted for a very complicated purchase
Rebecca I would recommend you to everyone and your a credit to Merritts without you taking over this would have been a very different review ⭐️⭐️⭐️⭐️⭐️
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Ab
Collected on:
I am not a customer of there’s but I am being harrased by them from there client about me in breach of my restictive covenants yet they cannot peruse me for this as there client is not the land owner !!
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caroline
Collected on:
The initial documentation sent out by Merritts had incorrect address details. From here communication was poor. When calling the office phone calls went unanswered and I would need to leave voice mails and then follow these up as calls were not returned. To get a response in the next day or so I usually had to copy in Alex who was a partner in the company. I decided to write to both the buyer of my property and the owner of the property I was purchasing to therefore have a means of knowing what I was waiting for during the selling/buying process. I would fully expect to get this from my solicitor given the rate they charge.
Moving/completion day was made incredibly stressful by Merritts. I had returned the contracts needed for exchange over 2 weeks prior to the planned completion date. These had been returned to the team working on my case (Harriet, Lucy and Alex) asking them to let me know if anything was completed incorrectly. There was a signature missing and Lucy did not inform me of this until the day of completion. This therefore added a 1 hour round trip (spare time I did not have) onto an already busy and stressful day of packing up my house, relocating into another region and then needing to unpack into my new property. Further lack of attention was demonstrated when Merritts tried to charge me an additional £1300 for their work. This was due to an incorrect remittance statement where extra charges had been incorrectly added to my purchase. I therefore had to flag this on the day of completion/moving and ensure this was taken off prior to paying Merritts. These documents were signed and invoices complete at 1pm, I was then advised that exchange of contracts would take place imminently over the phone. However, Lucy and the estate agent informed me that this actually did not take place until 3pm thereby post-poning transfer of funds and completion leaving me with a van full of my furniture and belongings to sit in Asda carpark for a few hours and look into potential accommodation for the night as no one could confirm that I would be able to collect the keys before 5pm (solicitor and estate agent closing times). After pressing Merritts and the estate agents all afternoon I was able to collect the keys for the property I was purchasing at 4.30pm and needed to extend the van rental and pay for an 'out of hours' return.
In my experience Merritts made the moving process more difficult than it already is. Will not recommend them.
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In recent years the firm has seen many new members of staff join bringing with them new ideas and enabling the firm to grow its departments. This has been achieved alongside the firm still maintaining its tradition, quality and values. Please visit our people page of the website to view our staff. They are friendly, experienced, local and ready to help in any way they can.
