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Ames Kent Solicitors

4.9 | 228 Reviews 228 Reviews | Housing & Property
690 Total Company Reviews info icon Housing & Property | info icon 690 Total Company Reviews Housing & Property | info icon 690 Total Company Reviews

26 King Street, Frome, Somerset, BA11 1BH

Accepting new clients

26 King Street, Frome, Somerset, BA11 1BH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8010854

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Ames Kent Solicitors |

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Ames Kent Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Ames Kent Solicitors are accredited by

Personal Injury accreditation awarded to Ames Kent Solicitors
The Law Society accreditation awarded to Ames Kent Solicitors
Conveyancing Quality Scheme accreditation awarded to Ames Kent Solicitors
Trading names:
Thatcher + Hallam LLP
Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality legal advice to individuals an businesses since 1840. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

The rankings below show the areas of expertise that Ames Kent Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ames Kent Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Ames Kent Solicitors are accredited by

Personal Injury accreditation awarded to Ames Kent Solicitors
The Law Society accreditation awarded to Ames Kent Solicitors
Conveyancing Quality Scheme accreditation awarded to Ames Kent Solicitors
Trading names:
Thatcher + Hallam LLP
Ames Kent trading name of Thatcher and Hallam

Description

We are a modern full service law firm, providing quality legal advice to individuals an businesses since 1840. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment.

Rankings by area of expertise

The rankings below show the areas of expertise that Ames Kent Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ames Kent Solicitors

Meet the team of Ames Kent Solicitors

Contact & Locations - Ames Kent Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

26 King Street, Frome, Somerset, BA11 1BH

Reviews

4.9 /5 228 Reviews
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Rating

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Clients say

What clients say about Ames Kent Solicitors

Clients consistently praise the firm for conveyancing, wills, trusts and Powers of Attorney, with additional guidance on tax matters and complex property issues. Reviewers value its clear advice, strong legal knowledge, attention to detail and ability to handle transactions efficiently and accurately. The team is widely described as professional, friendly, patient and approachable, with excellent communication, regular updates and a proactive attitude. Clients also highlight their empathy, reassurance and willingness to go the extra mile, making stressful matters feel smooth and well managed.

Clear communication
Helpful guidance
Professional service
Friendly staff
Regular updates
Quick responses
Expert knowledge
Proactive approach
Efficient process
Empathetic support

ReviewSolicitors Review List

Profile image of Shaun Hughes

Shaun Hughes

Verified
Housing & Property

More than happy

Did a great job dealing with all the government red tape. Kept me updated every step of the way.

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Anonymous

Verified
Housing & Property

Overall a good experience

Very friendly staff, clear communicators and a pragmatic approach.

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this review

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Kevin Penney

Verified

Excellent help with my house sale and purchase!

Caroline and the team were excellent. Always quick to respond and really on the ball when it came to keeping the momentum up on my sale and purchase's. When the otherside was being slow, she was clearing pushing to get things resolved as quickly as possible, whilst being realistic with time frames and setting expectations. I always felt informed. Would highly recommend!

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this review

Reply by profile image of Caroline Polder

Caroline Polder

Thank you Kevin. Wishing you and your family all the best in your new home and look forward to being of service to you in the future.

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Andrew Moore

Verified
Housing & Property

Excellent solicitor!

Caroline gave us all the confidence and knowledge we needed in selling and buying her house, the whole team at Ames Kent were fantastic. I would fully recommend Caroline as your solicitor, as she is professional and friendly.

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Reply by profile image of Caroline Polder

Caroline Polder

Thank you for taking the time to leave a review Mr Moore, we do appreciate it. Its been a pleasure working with you on your matters.

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Natasha Orr

Verified
Family Law

Highly recommend Caroline Polder and the team

We have recently completed both the sale of our home and the purchase of our new property, and I honestly can’t thank Caroline Polder at Thatcher + Hallam / Ames Kent enough for everything she did to get us there. Moving house is never without its challenges, and our transaction certainly had a few stressful moments along the way. Throughout the entire process, Caroline was calm, proactive and incredibly supportive. She kept us updated at every stage, explained everything clearly and was always quick to respond whenever we had questions or needed reassurance. What really stood out was how invested she was in keeping everything moving. We never felt like just another file on the desk – it genuinely felt like Caroline cared about getting us into our new home and worked tirelessly behind the scenes to make that happen. Her professionalism, attention to detail and clear communication made what could have been a very stressful experience feel much more manageable. Thanks to her hard work and dedication, everything came together smoothly and we are now happily settling into our new home. I wouldn’t hesitate to recommend Caroline Polder and the team at Thatcher + Hallam to anyone buying or selling a property. Thank you again for your hard work, support and kindness throughout the whole process – it was genuinely appreciated.

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Reply by profile image of Caroline Polder

Caroline Polder

Thank you Natasha, for your very kind review. Your matter was certainly challenging at times but we are really happy for you that you are now settling into your new home (finally!). It was an absolute pleasure working with you on your matters and we all wish you all the very best in your new home. We look forward to working with you in the future.

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Other Reviews

Profile image of Louise

Louise

Louise

Exceptional Service from Hayley Wakefield at Thatcher & Hallam Hayley was absolutely brilliant throughout what turned out to be a very long and stressful house sale and purchase. The process took over a year and nearly collapsed several times due to buyers dropping out and poor solicitors further down the chain, but Hayley was consistently excellent. She is professional, approachable, and explains everything in plain English, which made things so much easier to understand. Hayley always responded quickly and was at the end of the phone whenever I needed clarification or reassurance. Her calm, proactive approach kept everything moving when it could have fallen apart. I would highly recommend Hayley Wakefield to anyone seeking reliable and professional legal support for property transactions.

A representative from Thatcher + Hallam LLP responded to this review

Dear Louise, Thank you so much for your review for Hayley Wakefield. It is great to see that she was supportive and reassuring throughout your house sale and purchase. We hope you settle in well to your new home and we will pass your review on to Hayley. Kind regards, Thatcher + Hallam

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Lizzie

Lizzie

We chose Thatcher and Hallam to represent our house sale, and you really get what you pay for with them. Hayley provided a 5-star service from start to finish. She progressed each stage promptly and always responded to our emails and queries within 24 hours. She was friendly, helpful, patient and knowledgeable, and kept us updated throughout. Whenever she was away for any reason she let us know in advance and gave us an alternative contact. We cannot recommend her enough. Thank you Hayley and T&H!

Thatcher + Hallam LLP

Thank you Lizzie for your kind review. We are so pleased to see that Hayley did such a great job for you. We will be sure to pass on your feedback and than you for coming to us for your conveyancing. Kind regards Thatcher + Hallam

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Amber

Housing & Property

Amber

Hayley Wakefield at Thatcher and Hallam was recommended to be by family following their positive experience with her. I used Hayley for the purchase of my new house and she was fantastic from start to finish. Great communication, proactive, professional but also approachable. I have had experience with a number of other conveyancers before moving to the area, and none of them come close to the service from Hayley and the Thatcher and Hallam team.

Legal experts tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Thank you Amber for your glowing review for Hayley in our Conveyancing team. We greatly appreciate your feedback and will pass it on. Best wishes Thatcher + Hallam

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The Hurt Family

The

Highly recommend Thatcher and Hallam Solicitors. We used them for the purchase of our property. Extremely efficient, proactive, excellent communication and very approachable. We will always use Thatcher and Hallam if we required their services in the future.

Thank you for your feedback. We are thrilled to hear that you had a great service from our Conveyancing team and that they were efficient, proactive and very approachable - Thatcher + Hallam

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Claire

Housing & Property

Claire

Hayley helped me navigate my house sale and purchase with terrific humour and efficiency.

A representative from Thatcher + Hallam LLP responded to this review

Thanks for your feedback Claire, much appreciated

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Reviews

4.9 /5 690 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ames Kent Solicitors

Clients consistently praise the firm for conveyancing, wills, trusts and Powers of Attorney, with additional guidance on tax matters and complex property issues. Reviewers value its clear advice, strong legal knowledge, attention to detail and ability to handle transactions efficiently and accurately. The team is widely described as professional, friendly, patient and approachable, with excellent communication, regular updates and a proactive attitude. Clients also highlight their empathy, reassurance and willingness to go the extra mile, making stressful matters feel smooth and well managed.

Clear communication
Helpful guidance
Professional service
Friendly staff
Regular updates
Quick responses
Expert knowledge
Proactive approach
Efficient process
Empathetic support

ReviewSolicitors Review List

Profile image of Linda Milverton

Linda Milverton

Verified
Wills, Trusts & Probate

Review old Will + Lasting Powers of Attorney

Very professional and put you at ease when explaining matters.

Solicitors tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Thank you for your kind review. We are delighted to hear that you found our service professional and that we were able to put you at ease while discussing your Will review and Lasting Powers of Attorney. Thank you for taking the time to share your experience, and we are grateful for the opportunity to assist you.

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Dee Penny

Verified
Wills, Trusts & Probate

My last will and testament

I needed to make changes to my existing Will following the death of my husband in March this year. The advice and help I experienced was first rate, and everything was done efficiently and kindly at a difficult time for me.

Solicitors tagged in
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A representative from Thatcher + Hallam LLP responded to this review

Thank you for your kind review. We are very sorry for the loss of your husband and appreciate you taking the time to share your experience. We are pleased to hear that you found the advice and support you received to be first rate, and that the process of updating your Will was handled efficiently and with care during what we understand was a very difficult time. Your feedback means a great deal to us, and we are grateful for the opportunity to assist you. Thank you for choosing us, and please do not hesitate to contact us if you require any further assistance in the future.

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Mrs S. Willis

Verified
Wills, Trusts & Probate

Review of my Will

I was seen straight away by Laura Ablett who was very kind & helpful.

Solicitors tagged in
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A representative from Thatcher + Hallam LLP responded to this review

Thank you for your lovely feedback. We are delighted to hear that Laura was able to see you promptly and that you found her kind and helpful. We will be sure to pass on your comments to her. Thank you for taking the time to share your experience.

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Profile image of Martin Gibson and Bronia Pennycook Gibson

Martin Gibson and Bronia Pennycook Gibson

Verified
Wills, Trusts & Probate

Will Writing

We had a great experience with Laura- she was a consummate professional, knowledgable and guided us as a couple in writing our wills

Solicitors tagged in
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A representative from Thatcher + Hallam LLP responded to this review

Thank you for your kind review. We are delighted to hear that you had such a positive experience with Laura. Providing clear, professional guidance and helping clients feel confident throughout the Will-writing process is very important to us, and we are pleased that Laura was able to support you both so effectively. We truly appreciate your feedback and thank you for choosing us to assist with your Wills.

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Mrs N. M. Morris

Verified
Wills, Trusts & Probate

Lasting Powers of Attorney

We had a positive experience, being guided through the process, with clear explanation.

Legal experts tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Thank you for your lovely review. We are pleased to hear that you had a positive experience with our Lasting Powers of Attorney service and that our team was able to guide you through the process with clear explanations throughout. It is great to know we helped make everything straightforward and reassuring. Thank you for choosing us, and please do not hesitate to contact us if you require any further assistance in the future.

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Other Reviews

Profile image of S Hughes

S Hughes

A client

Lovely place, lovely people.

0
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Profile image of Louise

Louise

Louise

Exceptional Service from Hayley Wakefield at Thatcher & Hallam Hayley was absolutely brilliant throughout what turned out to be a very long and stressful house sale and purchase. The process took over a year and nearly collapsed several times due to buyers dropping out and poor solicitors further down the chain, but Hayley was consistently excellent. She is professional, approachable, and explains everything in plain English, which made things so much easier to understand. Hayley always responded quickly and was at the end of the phone whenever I needed clarification or reassurance. Her calm, proactive approach kept everything moving when it could have fallen apart. I would highly recommend Hayley Wakefield to anyone seeking reliable and professional legal support for property transactions.

A representative from Thatcher + Hallam LLP responded to this review

Dear Louise, Thank you so much for your review for Hayley Wakefield. It is great to see that she was supportive and reassuring throughout your house sale and purchase. We hope you settle in well to your new home and we will pass your review on to Hayley. Kind regards, Thatcher + Hallam

0
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Profile image of Karen

Karen

Karen

To, Mr James Weller, Annette, and all who dealt with my claim I would like to express my sincere gratitude for all your help, patience ,professionalism and understanding, I am now crying happy tears.😹😹

A representative from Thatcher + Hallam LLP responded to this review

Thank you Karen for your kind review. We have forwarded your review on to James and Annette. We are so pleased that the team were able to bring you such joy! Best wishes Thatcher + Hallam

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Profile image of Lizzie

Lizzie

Lizzie

We chose Thatcher and Hallam to represent our house sale, and you really get what you pay for with them. Hayley provided a 5-star service from start to finish. She progressed each stage promptly and always responded to our emails and queries within 24 hours. She was friendly, helpful, patient and knowledgeable, and kept us updated throughout. Whenever she was away for any reason she let us know in advance and gave us an alternative contact. We cannot recommend her enough. Thank you Hayley and T&H!

Thatcher + Hallam LLP

Thank you Lizzie for your kind review. We are so pleased to see that Hayley did such a great job for you. We will be sure to pass on your feedback and than you for coming to us for your conveyancing. Kind regards Thatcher + Hallam

0
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Profile image of Amber

Amber

Housing & Property

Amber

Hayley Wakefield at Thatcher and Hallam was recommended to be by family following their positive experience with her. I used Hayley for the purchase of my new house and she was fantastic from start to finish. Great communication, proactive, professional but also approachable. I have had experience with a number of other conveyancers before moving to the area, and none of them come close to the service from Hayley and the Thatcher and Hallam team.

Legal experts tagged in
this review

A representative from Thatcher + Hallam LLP responded to this review

Thank you Amber for your glowing review for Hayley in our Conveyancing team. We greatly appreciate your feedback and will pass it on. Best wishes Thatcher + Hallam

0
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