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Thatcher + Hallam Solicitors

01761 414 646
4.9/5
570 Client Reviews Leave a review

We are a modern full service law firm, providing quality advice to individuals and businesses since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment. Read more...

Also known as - Ames Kent trading name of Thatcher and Hallam, Thatcher + Hallam LLP

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Thatcher + Hallam Solicitors
Thatcher + Hallam Solicitors

Accreditations

accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

Thatcher + Hallam Solicitors
have 1 other location

26 King Street
Frome
BA11 1BH

26 King Street
Frome
BA11 1BH

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Available lawyers at Thatcher + Hallam Solicitors

Lauren Martin

4.9 out of 5
(16)
Senior Associate

How Thatcher + Hallam Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thatcher + Hallam Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thatcher + Hallam Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thatcher + Hallam Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thatcher + Hallam Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thatcher + Hallam Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thatcher + Hallam Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 4
209th / 4487
Company & Commercial
1st / 2
233rd / 4271
Housing & Property
2nd / 2
254th / 4209
Family Law
1st / 3
199th / 3806
Wills, Trusts & Probate
1st / 3
133rd / 3460
Commercial Property
1st / 2
243rd / 3269
Personal Injury
1st / 3
72nd / 2332
Money & Tax
1st / 2
138th / 1824
Clinical Negligence
1st / 2
118th / 939
Agriculture
1st / 1
131st / 614

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    527

  • Very Good

    32

  • Average

    1

  • Poor

    2

  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Amber
Housing & Property

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Residential Conveyancing

Amber

July 23, 2025

Report to admin

Collected on:

Excellent service from Hayley

Hayley at Thatcher and Hallam was recommended to be by family following their positive experience with her. I used Hayley for the purchase of my new house and she was fantastic from start to finish. Great communication, proactive, professional but also approachable. I have had experience with a number of other conveyancers over the past few years before moving back to the area, and none of them come close to the service from Hayley and the Thatcher and Hallam team. I would not hesitate to recommend Hayley to others.

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Carole
Personal Injury

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Accident At Work

Carole

July 02, 2025

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Collected on:

Excellent service

James Weller has meticulously worked on my case for the last 4 years. He has been professional, compassionate and responsive. I would like to thank James for his kindness and sensitivity whilst dealing with and around my family and their commitments. I wouldn’t hesitate to recommend him and the company to anyone that needs their services.

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Jamie
Housing & Property

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Matter Type:

Residential Conveyancing

Jamie

July 01, 2025

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Collected on:

Conveyancer for purchasing a house

Jess and her team has gone above and beyond to keep the process of buying our first home smooth and efficient.

Hitting a few complications on the way they was fast to act and advise accordingly to get the matter dealt with swiftly.

We would highly recommend this company if you want things done professionally and time friendly

From start to finish the whole process was completed within 12 week which is great and what was advised to us.

Thank you Jess and the team you have been great

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Marcus

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Marcus

July 01, 2025

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Collected on:

Cash House purchase

Straight forward service, had to chase on occasion.

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Rachael

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Rachael

June 26, 2025

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Collected on:

Moving home

This experience has been pain free the first time ever moving house!!
We were kept in the loop at all times and Rachel and Molly we’re friendly professional and fast!

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Amanda

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Amanda

June 26, 2025

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Collected on:

Property sale transaction

Hayley and Gillian have been extremely professional. The whole transaction has proceeded well and I felt in safe hands which has been very reassuring. I would highly recommend Hayley to anyone looking for a super approachable conveyancer to act on their behalf.

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Anonymous

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Anonymous

June 26, 2025

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Collected on:

Very responsive and reassuring

I had a great experience, both Lauren who provided advice and Annette who arranged my initial enquiry were very kind and patient on the phone and very clear in their communication. Email responsiveness was brilliant.

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Ivor

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Ivor

June 19, 2025

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Collected on:

Purchase of land

Gillian was great at communicating with us throughout. The original fee earner was often not available but Gillian always took our calls and answered and explained any queries we had. She really went above and beyond in such a professional manner, I really couldn’t recommend anyone better to use, Gillian has made definitely want to use Thatcher and Hallam again in the future.

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Anne

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Anne

June 17, 2025

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Collected on:

Responsive

Lydia responded to answerphone messages, unlike her colleagues and reception.

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Barbara

Verified review

This review has been left by a verified client who used Thatcher + Hallam LLP.

Barbara

June 17, 2025

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Collected on:

Conveyancing

As with everyone I spoke to, the process of selling my house and buying another seemed to take for ever even though there was no chains involved. I was pleasantly surprised at the final costs because unclear answers from the seller meant lengthy and repeated questions. The service continued when missing fixtures and fittings were discovered when I moved in.

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Reviews collected from

Amber

Amber

July 23, 2025

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Collected on:

Amber

Hayley Wakefield at Thatcher and Hallam was recommended to be by family following their positive experience with her. I used Hayley for the purchase of my new house and she was fantastic from start to finish. Great communication, proactive, professional but also approachable. I have had experience with a number of other conveyancers before moving to the area, and none of them come close to the service from Hayley and the Thatcher and Hallam team.

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Sara

Sara

June 03, 2025

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Collected on:

Sara

We're the buyers solicitor for my house sale. They were extremely slow in every aspect. Took 2-3 weeks to reply to any of my solicitors emails. Only looked at the fixtures and fittings form and questioned it (they received 2 months prior) just as we were pressing to complete. Claimed to have not had responses from my solicitors, despite seeing email evidence they received them the same day. If you want your house move to drag on and on, I filully recommend these solicitors.

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Lee

Lee

May 19, 2025

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Collected on:

Lee

Although not a client I am a 50 year old neuridivergent man. My 2 young children are my absolute world.
My ex partner has weaponised the legal system to continue with her cohesive control and abuse. I have expressed this concern to Hayley Veale, explaining that I am a victim of abuse and that I'm a vulnerable person. I have written to Hayley with 2 formal complaints, both have been ignored. I have now issued a official complaint with the solicitors regulation authority who are investigating these alligations.
Even so, the company is still enabling their client to continue with her harassment. It took strength and courage for myself to leave an abusive relationship, I am shocked, saddened and traumatised by how unprofessional the company has acted.

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Joseph

Joseph

April 16, 2025

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Collected on:

Joseph

Awful service from Rachel she’s never in the office, missed the stamp duty deadline through incompetence. We’re still none the wiser as every time we ask for an update she’s away. If you use them for conveyancing make sure the person works 5 days a week every week.

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Janet

Janet

April 14, 2025

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Collected on:

Janet

Not very good, 3 years on and still no progress , costing lots of money

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Thatcher + Hallam Solicitors are accredited by

accreditation
accreditation
accreditation
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About this branch

Description

We are a full service Law Firm for Wills + Probate, Family Law + Divorce, Conveyancing + Residential Property, Personal Injury + Medical Negligence and much more. We are a modern full service law firm, providing quality advice since 1770. We are proud to provide a friendly, efficient service with transparent and competitive pricing in a way that suits you, through face to face appointments, video appointments, via telephone, email and home visits. We provide legal aid funding within our family law department, and 'No win, no fee' funding within our Personal Injury and Medical Negligence departments. To find out more, visit our website or contact us by telephone, email or through our website to find out more or arrange an appointment. Call today: 01761 414646 Enquire online: www.th-law.co.uk Email us: enquiries@th-law.co.uk See us in person: Thatcher + Hallam, Island House, Midsomer Norton, BA3 2HJ.

Regulated by

Solicitors Regulation Authority

Legal services

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