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Maitland Walker LLP

4.8 | 88 Reviews 88 Reviews | Winding Up Trusts
640 Total Company Reviews info icon Winding Up Trusts | info icon 640 Total Company Reviews Winding Up Trusts | info icon 640 Total Company Reviews

22 The Parks, Minehead, Somerset, TA24 8BT

Accepting new clients

22 The Parks, Minehead, Somerset, TA24 8BT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 534494

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Maitland Walker LLP |

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Maitland Walker LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Maitland Walker LLP are accredited by

The Law Society accreditation awarded to Maitland Walker LLP
Conveyancing Quality Scheme accreditation awarded to Maitland Walker LLP

Description

A local firm with a national outlook, Maitland Walker is a law firm offering a wide range of expert legal services in the South West with offices in Taunton, Minehead and London. With solicitors who are experts in their fields we deliver exceptionally high quality legal advice at a reasonable price.

Rankings by area of expertise

The rankings below show the areas of expertise that Maitland Walker LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Maitland Walker LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Maitland Walker LLP are accredited by

The Law Society accreditation awarded to Maitland Walker LLP
Conveyancing Quality Scheme accreditation awarded to Maitland Walker LLP

Description

A local firm with a national outlook, Maitland Walker is a law firm offering a wide range of expert legal services in the South West with offices in Taunton, Minehead and London. With solicitors who are experts in their fields we deliver exceptionally high quality legal advice at a reasonable price.

Rankings by area of expertise

The rankings below show the areas of expertise that Maitland Walker LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Maitland Walker LLP

Contact & Locations - Maitland Walker LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

22 The Parks, Minehead, Somerset, TA24 8BT

Reviews

4.8 /5 88 Reviews
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Clients say

What clients say about Maitland Walker LLP

The firm specialises in conveyancing, wills, probate, lasting powers of attorney and commercial property work, with strong legal knowledge and efficient case management. Clients praise clear, prompt communication, proactive handling of transactions and successful outcomes even in complex or prolonged cases. Valued soft skills include professionalism, patience, empathy, approachability and a calm, reassuring manner; staff are described as friendly, thorough and supportive, providing personalised, accessible service that puts clients at ease.

professional
friendly
approachable
prompt responses
clear communication
efficient service
knowledgeable advice
supportive team
patient guidance
stress‑free process

ReviewSolicitors Review List

Profile image of Simon Bourne

Simon Bourne

Verified
Wills, Trusts & Probate

Private Client

A first class experience from legal insight and guidance to help achieve the desired outcome. Professional, courteous and prompt communication, with total commitment to respond to enquiries and details, enhanced by amazing and thorough support team!

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Charles

Verified
Wills, Trusts & Probate

Will

Easy and relaxed but professional. Responses always acted on.

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Mike & Jennie

Verified
Family Law

LPAs

Understanding approach. Both being visually impaired and with a rather sensitive guide dog we appreciated the patient approach.

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Mr Huish

Verified
Wills, Trusts & Probate

Will

Client did not write anything, so this box cannot be completed.

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Maxwell

Verified
Wills, Trusts & Probate

Wills

Two meetings we had were conducted in a very professional and friendly manner. Correspondence was shared over a very short period and the matter was settled speedily.

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Other Reviews

Profile image of David Tancock

David Tancock

David

Katie thank you for your kindness also courtesy expertise in guiding me through drafting my Will and lasting power of attorney your professional and understanding approach it truly put me at ease a sensitive process so much that my whole family have now moved over to your company, thank you again for your time and support David. 😊

Dear David Thank you for taking the time to leave us such a kind review. It is important to us that our clients experience the best possible service and we know that Katie strives to ensure that this is the case. Feedback is incredibly important for us as a firm and for our individual fee earners so that we know when we are getting things right or indeed if there are areas we can improve.

0
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susanna

susanna

Extremely disappointing service and certainly not the ‘exceptionally high quality’ promised on their website. I will not be using them again. Some examples of my experiences, from a firm of solicitors who describe themselves as ‘Experts in their field’: Failure to appoint one of the executors, as they apparently couldn’t understand the will they had themselves previously drawn up only 5 years earlier Errors in accounting that showed the 50% beneficiaries would be receiving different amounts Incorrect determination of interest owed on a cash legacy, due to failure to count days accurately Incorrect names and dates recorded on official documents Taking weeks to respond to phone calls and email correspondence Being shouted at on the phone, regularly talked over and my questions repeatedly misunderstood or not answered Sharing confidential emails, which inflamed tense family dynamics and generated more legal expense. There were many more examples, that require too much detail to list here. Julian Maitland Walker offered a financial goodwill gesture in response to my formal complaint, which was appreciated. However, the additional distress the whole experience brought, in the context of the bereavement of both my parents, cannot be compensated. In summary; the apparent incompetence, inattention to detail and lack of professionalism was shocking.

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Reviews

4.9 /5 640 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Maitland Walker LLP

The firm specialises in conveyancing, wills, probate, lasting powers of attorney and commercial property work, with strong legal knowledge and efficient case management. Clients praise clear, prompt communication, proactive handling of transactions and successful outcomes even in complex or prolonged cases. Valued soft skills include professionalism, patience, empathy, approachability and a calm, reassuring manner; staff are described as friendly, thorough and supportive, providing personalised, accessible service that puts clients at ease.

professional
friendly
approachable
prompt responses
clear communication
efficient service
knowledgeable advice
supportive team
patient guidance
stress‑free process

ReviewSolicitors Review List

Profile image of Julian

Julian

Verified
Housing & Property

Conveyancing

Excellent service handled by Hilary, showing patience and perseverance to push through our house sale and purchase of our new property. Thank you once again.

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Carley Roper

Verified
Housing & Property

Great Experience!

I have used Alex a couple times now for buy and sell of property, always met with great advise and knowledge. Friendly and approachable, will definitley recommend. Also Phoebe is a pleasure to deal with, bubbly and polite. Thank you :)

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Anne

Verified
Housing & Property

Absolutely fabulous service and support

I’ve just completed a house purchase which became a very long and drawn-out process. The service and support I received from my solicitor was second to none, absolutely brilliant in every way possible. I really couldn’t have asked for more.

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Christina Sophia

Verified

Excellent service

My husband and I really valued the service and efficiency that Alex and his team gave us during a house purchase and various other legal work we’ve needed over the past year. High recommend to all.

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Anonymous

Verified

Part share purchase of an apartment.

They told me what i already new and did not want to accept that I signed a contract and onerous parts were not pointed out to me prior to signing. I understand it is the duty of a a person to point out any onerous points and a contract would be void if this was not done.

Reply by profile image of Anna Jane Louisa Neil

Anna Jane Louisa Neil

We are sorry that you were disappointed that the advice of our Dispute Resolution team did not align with the outcome you had hoped for. As solicitors, we are limited in what we can say publicly about a client's matter. However, we can confirm that Maitland Walker was not involved in the original shared ownership purchase referred to and was instructed only to provide advice on the terms of the contract after it had been entered into, and on considering exit. Following a review of the available documentation and the relevant legal position, we provided our professional opinion that the relevant terms of the contract were clearly stated and were sufficiently brought to your attention prior to the contract being entered into. That advice remains unchanged. We appreciate that our legal advice will not always align with a client's expectations, but our duty is to provide an accurate and independent assessment of the circumstances presented to us. We are sorry that the shared ownership arrangement did not work out how you may have wished.

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Other Reviews

Profile image of David Tancock

David Tancock

David

Katie thank you for your kindness also courtesy expertise in guiding me through drafting my Will and lasting power of attorney your professional and understanding approach it truly put me at ease a sensitive process so much that my whole family have now moved over to your company, thank you again for your time and support David. 😊

Dear David Thank you for taking the time to leave us such a kind review. It is important to us that our clients experience the best possible service and we know that Katie strives to ensure that this is the case. Feedback is incredibly important for us as a firm and for our individual fee earners so that we know when we are getting things right or indeed if there are areas we can improve.

0
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Profile image of Janis Berzins

Janis Berzins

Janis

You have a fairly rude and unhelpful receptionist - uninterested in acquiring new business for your firm - literally put a phone down on me.

We are sorry that you had a negative experience whilst requesting a quote for legal services. Unfortunately we have to obtain certain information about a proposed transaction in order to provide an accurate quote. Our aim is always to provide a professional service and part of this is to ensure that quotes for fixed fee work are as accurate as possible. This in turn provides clients with as much certainty as we can from the outset.

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Corey banks

Corey

Trying to find Solsisters as a first time buyer so new to all this , and the reception lady was very very rude and snobby! Don’t go with these people!!

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Erron Russell

Erron

After 2 failed purchase attempts, we finally completed on our first home in January - all thanks to Faith & Katie at Maitland Walker. We never had to wait more than a day for a response, they were proactive, concise & detailed with information, chasing the sellers without prompting, helped us decide when to pull out of the other houses (both times issues on the seller’s & property side) and moved us from offer to completion on our new home in 3 months - even with Christmas & New Years in between. After hearing so many horror stories about solicitors & home buying, we couldn’t have been any happier than having Faith on our side!

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Stephen

Stephen

Alex Griffin was brilliant kept me informed all the way and was very helpful and professional!

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