NORMANPULL
Housing & Property
NORMAN PULL - SALE OF PROPERTY
VERY PROFICIENT & TIMELY. I WAS VERY SURPRIZED AT THE SPEED WITH WHICH MATTERS WERE PROGRESSED TO A MOST SATISFACTORY CONCLUSION.
Smith & Co Solicitors
Family Law
|
601 Total Company Reviews
Family Law
|
601 Total Company Reviews
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Accepting new clients
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000538
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
18%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
19%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.8/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 6
Wills, Trusts & Probate
1 / 4
Family Law
1 / 4
Commercial Property
1 / 5
Consumer
1 / 9
Personal Injury
1 / 3
Land Law
1 / 3
Notary
1 / 9
Employment
1 / 7
Agriculture
1 / 2
Auction Law
1 / 4
Child Law
1 / 3
Company & Commercial
1 / 6
Construction
1 / 2
Money & Tax
1 / 5
Local
1 / 11
Housing & Property
228 / 4,693
Wills, Trusts & Probate
222 / 3,713
Family Law
306 / 4,157
Commercial Property
325 / 3,582
Consumer
180 / 4,309
Personal Injury
290 / 2,597
Land Law
120 / 1,319
Notary
84 / 859
Employment
395 / 3,550
Agriculture
178 / 815
Auction Law
34 / 291
Child Law
158 / 1,643
Company & Commercial
289 / 4,053
Construction
108 / 847
Money & Tax
219 / 1,908
National
364 / 11,165
Pinned Reviews
Patricia Stamford
Name change by deed poll
Victoria Hosking dealt with my name change superbly . She explained everything.. was so helpful to an 80 year old ! Told me who to contact etc. I would 100% recommend her. The reception staff were also friendly and helpful. Thankyou
Solicitors tagged in
this review
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Annabelle Hayward
Legal Assistant
5.0
|
1 Reviews
Amber Rainford
Graduate Solicitor Apprentice
5.0
|
46 Reviews
Lily Bone
Graduate Solicitor Apprentice
5.0
|
13 Reviews
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amber Rainford
Graduate Solicitor Apprentice
5.0
|
46 Reviews
Lily Bone
Graduate Solicitor Apprentice
5.0
|
13 Reviews
Annabelle Hayward
Legal Assistant
5.0
|
1 Reviews
Contact & Locations - Smith & Co Solicitors
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Reviews
4.9
/5
46 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Smith & Co Solicitors
The firm is highly praised for conveyancing, including buying and selling homes, first-time purchases, complex chains, leasehold matters, remortgages, probate, tenancy issues and name changes. Clients value its speed, efficiency and thoroughness, with clear explanations and prompt communication throughout. The team is consistently described as professional, proactive, knowledgeable and highly organised, while also being friendly, patient, reassuring and supportive. Many reviewers felt well informed, listened to and in safe hands, with stressful transactions made much smoother and more manageable.
Professional service
Clear explanations
Prompt communication
Kept informed
Friendly approach
Helpful throughout
Quick responses
Stress-free process
Supportive guidance
Highly recommended
ReviewSolicitors Review List
N Clayton
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Lasting Power of Attorney & house sale
We were very pleased with how this matters was handled by Lily. We had used Smith & Co for other matters including a recent house sale dealt with by Suzannah. Both matters were dealt with speedily & efficiently but all people concerned were happy to answer my questions.
A representative from Smith & Co Solicitors responded to this review
It's great to hear what a positive experience you had with Lily & Suzannah at Smith & Co, working in both the Private Client and Conveyancing departments. Our teams work closely together to ensure matters are progressing professionally and efficiently. Thank you for letting us know how well that worked for you.
Carl sparrow
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Divorce
Everything that amber done for me in my divorce was professional and Everything was dealt with very efficiently with no problems on my side of the divorce . I will be recommending her for my family and friends if they also find themselves in my position Well done amber and the team at smith and Co solicitors THANK YOU 🙏🙏🙏
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We really appreciate the 5 star recommendation - Amber prides herself in delivering exceptional service and support for her clients during often stressful times. Thank you for taking the time to leave your feedback.
corinna warne
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Excellent
Amber Rainford has been brilliant throughout the whole process. She has been extremely helpful, patient, and professional from start to finish. Everything went really smoothly, and she always took the time to explain things clearly and provide support whenever needed. I really appreciate all her help and would highly recommend her services.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you so much for your feedback and such a positive recommendation for Amber - she really does pride herself on delivering the best outcome for her clients.
Deborah Stevens
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Freedom Happy Singleton
Very happy with the service and professionalism throughout my dealings with Amber and other members of the team. Appreciated the correspondence and updates throughout my case and prompt service. Thank you and I will definitely bear you in mind when I have any further issues in the future.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for letting us know how satisfied you are with how Amber handled your matter - she really does go above and beyond for her clients and strives to deliver great outcomes. Wishing you many fabulous years as a Freedom Happy Singleton!
Anonymous
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Exceptional Service
It was an absolute pleasure to have Keith handling my divorce. HIs approach made a difficult time in more life much more bearable. I felt confident with the advice that he gave me. The same is true of Vicky helping me with my Will. I would not hesitate to recommend the both of them (and have done actually!)
A representative from Smith & Co Solicitors responded to this review
Your 5 star review of Keith & Vicky is much appreciated. The whole team at Smith & Co work closely together to ensure our clients receive the best service possible, especially when there are a numbers of matters that our clients ask them to handle. Keith & Vicky are both exceptionally skilled in their own areas of law and their dedication to a positive outcome for their clients shines through every day. Thank you for your recommendation.
Other Reviews
Susan Adams
Family Law
Susan Adams
I would recommend Smith and Co to all my family and friends. Both Keith and Tom have been so professional and Keith’s experience in family law is second to none. He made the whole experience easy, I am so pleased I was recommend to use this lawyers firm Thank you Sue
Solicitors tagged in
this review
Samantha
Samantha
I used Smith & Co Solicitors for a divorce and family matters in 2019, and can not recommend them enough. Vicky Hosking and Keith Holland helped me through the whole process, both of them kind, supportive, clearly explaining what to expect, how processes would work, my options, time frames, etc. They kept me on an even keel through a very stressful time. They were very easy to work with, always had good, sound advice, and always responded promptly and efficiently to move my case along. I am very grateful to Vicky and Keith for making a difficult period as smooth as it was!
A representative from Smith & Co Solicitors responded to this review
Dear Samantha, Thank for so much for such fantastic feedback - our Family team understand how difficult some matters can be and do their best to offer reassurance and support, as well as excellent legal guidance. Vicky and Keith are always grateful for such positive recognition :)
Samantha Hone
Family Law
Samantha Hone
I used Smith & Co for a divorce and family matters in 2019, and can not recommend them enough. Vicky Hosking and Keith Holland helped me through the whole process, both of them kind, supportive, clearly explaining what to expect, how processes would work, my options, time frames, etc. This kept me on an even keel through a very stressful time. They were very easy to work with, always had good, sound advice, and always responded promptly and efficiently to move my case along. I am very grateful to Vicky and Keith for making a difficult period as smooth as it was!
Alasdair
Family Law
Alasdair
I'm delighted to report that we have had exceptional service from Smith & Co at a very reasonable fee. Vicky Hosking and her team have gone out of their way to provide all the information we needed and in good time, providing a very personal service. I would highly recommend them and will not hesitate to contact them in the future. Thanks very much.
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you so much for leaving such a positive review - your feedback and recommendation is much appreciated. We look forward to helping you again in the future.
Nicola
Family Law
Nicola
I would highly recommend Smith & Co Solicitors as a committed, dedicated team. I have had the pleasure of being supported by them with my case over the last year, the service provide was impeccable and professional all the way. As a single person the costs were transparent with a flexible approach with all payments without jeopardising the level of service provided. Vicky Hosking's has to be named of whom went that extra mile for me to receive a positive outcome with my case. I would like to thank each member of the team from receptionist, to finance and all the legal team for their kindness and support. Carry on doing an amazing job!!!
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Dear Nicola On behalf of everyone at Smith & Co, we would like to thank you for your heartfelt words, it really is appreciated. Family law works best when we all work together as a team which includes you the client. It was a pleasure working with you and we wish you the very best as you start a new chapter in 2020.
Reviews
4.9
/5
601 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Smith & Co Solicitors
The firm is highly praised for conveyancing, including buying and selling homes, first-time purchases, complex chains, leasehold matters, remortgages, probate, tenancy issues and name changes. Clients value its speed, efficiency and thoroughness, with clear explanations and prompt communication throughout. The team is consistently described as professional, proactive, knowledgeable and highly organised, while also being friendly, patient, reassuring and supportive. Many reviewers felt well informed, listened to and in safe hands, with stressful transactions made much smoother and more manageable.
Professional service
Clear explanations
Prompt communication
Kept informed
Friendly approach
Helpful throughout
Quick responses
Stress-free process
Supportive guidance
Highly recommended
ReviewSolicitors Review List
Maeve Borges
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Equity Exchange and re--mortgage of property
My Solicitor Pauline Hodgson was excellent from start to finish, no delays at any stage and I received a reply to all emails within 24 hours. Very happy to recommend her services to others.
Solicitors tagged in
this review
Mrs Linda Finch
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Wills, Trusts & Probate
Power of Attorney
Lily Bone was very professional and explained everything to us very clearly.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you so much for your 5 star review for Lily - she is a much-valued member of our team who is committed to delivering a great service to her clients.
Dave
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Property sale
Suzannah and Eleanor were helpful throughout
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We really appreciate your positive review - Suzannah and Eleanor make a great team and are always on hand to make every matter progress as smoothly as possible.
Lily
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
First Class Service
Cannot recommend Alex & Kitty enough. They made my first purchase stress-free. Always available to speak to, regularly chased outstanding info from sellers solicitors. & raised enquiries and reported to me as soon as they could. Thank you sooo much!
A representative from Smith & Co Solicitors responded to this review
Your high praise and recommendation for Alex and Kitty is really appreciated - they really do take pride in delivering an excellent service to their clients. We wish you many happy years on your new home!
N Clayton
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Lasting Power of Attorney & house sale
We were very pleased with how this matters was handled by Lily. We had used Smith & Co for other matters including a recent house sale dealt with by Suzannah. Both matters were dealt with speedily & efficiently but all people concerned were happy to answer my questions.
A representative from Smith & Co Solicitors responded to this review
It's great to hear what a positive experience you had with Lily & Suzannah at Smith & Co, working in both the Private Client and Conveyancing departments. Our teams work closely together to ensure matters are progressing professionally and efficiently. Thank you for letting us know how well that worked for you.
Other Reviews
Ben Steward
Housing & Property
Ben
What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.
Legal experts tagged in
this review
Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients
Jojo Humes
Housing & Property
Jojo
I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.
Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.
warren pike
Notary
warren
excellent service
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.
Jason
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
A representative from Smith & Co Solicitors responded to this review
Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky
Tracy
Housing & Property
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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