anonymous
Housing & Property
Would use again - Alexandra and Kitty were great!
We brought our first house and they were always on the ball. Fast communication and queries were always quickly resolved.
Smith & Co Solicitors
Housing & Property
|
568 Total Company Reviews
Housing & Property
|
568 Total Company Reviews
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Accepting new clients
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000538
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
14%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 6
Family Law
1 / 9
Wills, Trusts & Probate
1 / 7
Commercial Property
1 / 5
Company & Commercial
1 / 6
Child Law
1 / 3
Consumer
1 / 9
Construction
1 / 2
Employment
1 / 7
Personal Injury
1 / 3
Land Law
1 / 3
Notary
1 / 8
Auction Law
1 / 4
Money & Tax
1 / 5
Agriculture
1 / 2
Local
1 / 11
Housing & Property
227 / 4,772
Family Law
328 / 4,224
Wills, Trusts & Probate
206 / 3,763
Commercial Property
318 / 3,667
Company & Commercial
289 / 4,183
Child Law
136 / 1,640
Consumer
216 / 4,415
Construction
108 / 854
Employment
399 / 3,622
Personal Injury
265 / 2,650
Land Law
100 / 1,322
Notary
94 / 849
Auction Law
31 / 285
Money & Tax
216 / 1,951
Agriculture
174 / 820
National
364 / 11,165
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Natasha Price
Solicitor
5.0
|
7 Reviews
Annabelle Hayward
Legal Assistant
5.0
|
1 Reviews
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Natasha Price
Solicitor
5.0
|
7 Reviews
Annabelle Hayward
Legal Assistant
5.0
|
1 Reviews
Contact & Locations - Smith & Co Solicitors
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Reviews
4.9
/5
366 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Smith & Co Solicitors
Clients praise the firm for conveyancing, probate, wills and landlord/tenant work, plus efficient handling of complex leasehold and remortgage matters. Reviewers highlight technical expertise, proactivity and prompt case progression, often achieving rapid completions. Valued soft skills include clear communication, professionalism, patience, empathy and reassurance; staff are described as approachable, supportive, organised and tenacious in chasing third parties. Overall feedback emphasises reliable, friendly service that reduces stress and gives clients confidence to recommend and return for future legal needs.
very helpful
fast communication
professional service
kept updated
efficient process
responsive team
clear explanations
friendly staff
highly recommended
attention to detail
ReviewSolicitors Review List
Malcolm clark
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Thanks
Megan was excellent and very professional When I called, kept me updated and done a great job .would recommend. Great service.
A representative from Smith & Co Solicitors responded to this review
Megan and the Haverhill conveyancing team are always very happy to get such a great review - thank you for your feedback and recommendation. It means a lot to us all!
Arun
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Organised and great comminication
No issues, very fast and a great communicator. Highly recommend
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for your 5 star recommendation - Suzannah is a real asset to our property team and her experience & skill certainly make for a stress -free and smooth transaction.
Andreea-Cristina
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Excellent experience
Thank you very much for your help and support throughout the process of my new purchase and remortgage.
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We are very grateful for your 5 star review - Suzannah is an excellent conveyancer who ensures her clients transactions progress as smoothly as possible. We wish you much happiness with your new home.
Colin
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Service
Megan was very friendly and helpful and nothing was too much trouble when we phoned for help or general progression of the sale, highly recommend.
A representative from Smith & Co Solicitors responded to this review
Thank you so much for your glowing review! Megan, Karen and our Haverhill team pride themselves on an delivering excellent service to their clients - your recommendation is much appreciate.
Other Reviews
Ben Steward
Housing & Property
Ben
What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.
Legal experts tagged in
this review
Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients
Jojo Humes
Housing & Property
Jojo
I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.
Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.
Jason
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
A representative from Smith & Co Solicitors responded to this review
Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky
Tracy
Housing & Property
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
E
Housing & Property
A client
Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.
Reviews
4.9
/5
568 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Smith & Co Solicitors
Clients praise the firm for conveyancing, probate, wills and landlord/tenant work, plus efficient handling of complex leasehold and remortgage matters. Reviewers highlight technical expertise, proactivity and prompt case progression, often achieving rapid completions. Valued soft skills include clear communication, professionalism, patience, empathy and reassurance; staff are described as approachable, supportive, organised and tenacious in chasing third parties. Overall feedback emphasises reliable, friendly service that reduces stress and gives clients confidence to recommend and return for future legal needs.
very helpful
fast communication
professional service
kept updated
efficient process
responsive team
clear explanations
friendly staff
highly recommended
attention to detail
ReviewSolicitors Review List
Saffron Boreham
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Amazing work from Karen and Megan at Smith&Co!!
Karen and Megan were both amazingly helpful throughout the whole process and got us completed within 5 weeks from reserving the house!! We really appreciate all the hard work you put into getting us moved in so quickly! It wouldn’t have been possible without you!
anonymous
Housing & Property
Would use again - Alexandra and Kitty were great!
We brought our first house and they were always on the ball. Fast communication and queries were always quickly resolved.
Malcolm clark
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Thanks
Megan was excellent and very professional When I called, kept me updated and done a great job .would recommend. Great service.
A representative from Smith & Co Solicitors responded to this review
Megan and the Haverhill conveyancing team are always very happy to get such a great review - thank you for your feedback and recommendation. It means a lot to us all!
Arun
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Organised and great comminication
No issues, very fast and a great communicator. Highly recommend
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for your 5 star recommendation - Suzannah is a real asset to our property team and her experience & skill certainly make for a stress -free and smooth transaction.
Andreea-Cristina
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Excellent experience
Thank you very much for your help and support throughout the process of my new purchase and remortgage.
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We are very grateful for your 5 star review - Suzannah is an excellent conveyancer who ensures her clients transactions progress as smoothly as possible. We wish you much happiness with your new home.
Other Reviews
Ben Steward
Housing & Property
Ben
What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.
Legal experts tagged in
this review
Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients
Jojo Humes
Housing & Property
Jojo
I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.
Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.
warren pike
Notary
warren
excellent service
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.
Jason
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
A representative from Smith & Co Solicitors responded to this review
Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky
Tracy
Housing & Property
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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