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How Gotelee Solicitors LLP Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Gotelee Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gotelee Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Gotelee Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Gotelee Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Gotelee Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Gotelee Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    401
  • Very Good

    61
  • Average

    6
  • Poor

    5
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Janice Coulburn

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Residential Conveyancing

Janice Coulburn

November 09, 2023

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Collected on:

Conveyancing

Professional, efficient, always kept me informed of the process. Would use again. No hesitation in urging others to use these solicitors for legal maters.

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Margaret

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Probate

Margaret

April 26, 2022

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Collected on:

Gotelee Probate Department

This is the second Probate case that Diane Yarrow-Smith has dealt with for our family recently. My experience was good in that Diane was approachable, advice was straightforward and easy to deal with. Thank you.

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Anonymous

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Divorce

Anonymous

February 28, 2024

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Collected on:

Samantha Markham

Felt totally supported and reassured at every step of this journey, I didn’t expect the journey to take quite so long, not down to solicitor just the circumstances

Having this dealt with by Samantha has given me time to heal and recover
And I will be eternally grateful.

Would not hesitate to recommend

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Stuart

Stuart

February 22, 2024

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Collected on:

Poor service and lack of communication

Initial meeting was fine, but it's now over a year since our bereavement and the process is still not resolved. Lawyer needed constant chasing and despite that there was a worrying lack of communication. It took months between communicating instructions and anything appearing to actually happen. Needed to formally complain to a Partner in Gotolee to get a response and even then there was no apology or change in approach.

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Laura Gleed

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

New home purchases and sales

Laura Gleed

January 31, 2024

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Collected on:

Excellent service and communication.

Me and my partner had a great experience with Gotelee solicitors, especially Suzannah. Excellent communication and we were always kept in the loop with everything. Would highly recommend Suzannah. Thank you

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Jamie Burrows

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Matrimonial finance

Jamie Burrows

January 29, 2024

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Collected on:

Matrimonial

I was seeking legal advice with regards to my marriage and where I stood financially and legally. What I received was delivered in a considerate and professional manner and explained in great detail. All correspondence was clear and concise and I wouldn't hesitate to use Gotelee again in the future.

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Dennis Birch

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Residential Conveyancing

Dennis Birch

January 24, 2024

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Collected on:

Pat Smith & Gill Morgan

Our conveyancing was predominantly dealt with by Pat Smith with cover from Gill Morgan. Pat dealt with us on a previous house purchase and so we requested her to act for us again. She always acted very professionally throughout, gave clear guidance and advice in a very friendly manner. She was always approachable by phone, email, or in person and willing to offer advice. The fees were clearly set out at the beginning and there were no extra fees added. In the few times that we dealt with Gill, she was very professional too.

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Jennifer Mackness

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Wills

Jennifer Mackness

January 24, 2024

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Collected on:

Efficient and friendly will service

Empathetic, clear, and practical advice about the formulation of my will. I felt full confidence in the process and appreciated the friendly yet suitably professional and knowledgeable approach.

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Richard Halls

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Residential Conveyancing

Richard Halls

January 24, 2024

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Collected on:

Brilliant Service

Very good customer care and communication at all times. Pat, Gill & Sally were friendly, knowledgeable, and a pleasure to deal with. Not only would I have no doubt in recommending the above and Gotelee's and have already done so.

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K L Raimondo

Verified review

This review has been left by a verified client who used Gotelee Solicitors LLP.

Matter Type:

Probate

K L Raimondo

January 24, 2024

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Collected on:

Very happy

We are very happy with the completed estate and value the work undertaken by Diane Yarrow-Smith from Gotelee. Although this process is a long one, we were kept informed and speedily responded to if we had any questions! A necessary process but one dealt with professionally.

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Reviews collected from

Derek

Derek

February 18, 2024

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Collected on:

Derek

Just beginning will writing. Good to have a local office in Hadleigh. We have been treated with courtesy.

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Jackson

Jackson

November 12, 2023

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Collected on:

Jackson

Superb customer service. Very helpful “after sales” service.

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Barbara

Barbara

November 02, 2023

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Barbara

Friendly, supportive and very helpful. Many thanks.

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Paul

Paul

August 29, 2023

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Collected on:

Paul

Used gotelee solicitors for our house sale and purchase, we had jade working on our behalf, she was fantastic, kept us updated all the way through the process, 5 star service.

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Micaila

Micaila

July 30, 2023

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Micaila

Many thanks for excellent work on my son’s behalf. Matthew Swash form Gotelee Ipswich, dealt with my son’s case(criminal offences class A and class B). The case and the charges were very serious but he did he’s absolute best and got us the best result possible and my son was released home on the tag. Shall I say “I had the best possible solicitor”
Thank you for your work. Thanks

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Gotelee Solicitors LLP are accredited by

accreditation
accreditation

About this branch

Description

Our reputation is one of reliability with a genuine focus on client care. Our commercial lawyers are well known and respected in the business community and our private client teams demonstrate their commitment to clients with a personal approach that takes account of specific needs when necessary. Gotelee is an award winning firm. In 2018 the firm was ‘highly commended’ in the Law Society Excellence Awards for innovation and commended as ‘One to watch’ in the Best Employer Awards in the region. The firm has aspiration for growth both in the depth and range of services it offers but also in innovative ways to provide legal services to clients in the future.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Taxi offences
    • Taxi offences - illegally plying for hire
    • Taxi offences - licensing investigations
    • Taxi offences - points and disqualification
    • Totting Up Driving Ban
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
    • Licensing
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