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Smith & Co Solicitors

4.9 | 323 Reviews 323 Reviews | Housing & Property
573 Total Company Reviews info icon Housing & Property | info icon 573 Total Company Reviews Housing & Property | info icon 573 Total Company Reviews

1 Hollands Road Business Centre, 21-27 Holland Road, Haverhill, Suffolk, CB9 8PU

Accepting new clients

1 Hollands Road Business Centre, 21-27 Holland Road, Haverhill, Suffolk, CB9 8PU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8013055

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Smith & Co Solicitors |
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Elizabeth Jenkinson

Elizabeth Jenkinson

Verified
Housing & Property

Excellent service

"I recently used these solicitors and was thoroughly impressed with their service. They were extremely fast in handling my case, always helpful, and answered all my queries promptly. I would highly recommend them to anyone seeking professional and efficient legal support."

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pauline phillips

Verified
Housing & Property

Amazing

"Karen worked very hard to get my sale and completion done under very difficult circumstances it was very appreciated. \nKaren was always there to reassure me and talk me through all the stages of the paperwork work needed. I can not thank her enough for all what she did for me."

Legal experts tagged in
this review

Meet the team of Smith & Co Solicitors

Meet the team of Smith & Co Solicitors

Contact & Locations - Smith & Co Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Hollands Road Business Centre, 21-27 Holland Road, Haverhill, Suffolk, CB9 8PU

Reviews

4.9 /5 323 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

The firm specialises in residential conveyancing, remortgages, landlord and tenant matters, wills and probate, demonstrating strong technical expertise and efficiency across complex and straightforward transactions. Clients praise fast, proactive case management, clear explanations and thoroughness. Valued soft skills include professionalism, friendliness, empathy, strong communication, responsiveness and patience; clients feel reassured, supported and well informed throughout stressful processes. The team is described as hardworking, tenacious and approachable, with staff who go above and beyond to resolve issues and keep matters progressing smoothly.

helpful staff
professional service
fast communication
efficient process
proactive approach
clear explanations
supportive team
highly recommended
attentive care
friendly reception

ReviewSolicitors Review List

Profile image of Grace Martindale & Charlie Parsons

Grace Martindale & Charlie Parsons

Verified
Housing & Property

Outstanding service from start to finish 😊

We cannot thank Megan enough for everything she has done throughout the sale of our home and purchase of our new one. From start to finish, Megan was incredibly kind, professional and supportive. She always kept us updated, responded to our questions quickly and explained everything clearly, which really helped make what can be a very stressful process feel much easier. Our move was part of a chain with a few delays along the way, but Megan was always reassuring and worked so hard to keep everything moving. Nothing ever felt like too much trouble, and we always felt we were in safe hands. We have now successfully exchanged and are completing on our new family home, and we’re so grateful for all of Megan’s hard work and support in helping us get here. We would highly recommend Megan to anyone looking for a friendly, professional and genuinely caring conveyancer. Thank you so much again!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your 5 star review is much appreciated - Megan always aims to be approachable, friendly and supportive which in turn makes the conveyancing experience much smoother for her clients. We wish you many happy years and memories in your new home.

0
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Lauren

Verified
Housing & Property

Great experience with Megan

Megan has been incredibly helpful throughout my house‑sale process. Her hard work and dedication to my file have genuinely stood out. She has been consistently friendly, professional and supportive, which I truly appreciate — it makes a huge difference when navigating the stress of selling a home. Thank you Megan, for everything you’ve done, and I wish you all the very best moving forward. Kind regards, Lauren

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for such a wonderful review - Megan prides herself on delivering outstanding service to her clients and we are very proud to have her as part of the Smith & Co team. Please get in touch if we can help you again in the future.

0
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oluwatosin Adelodun

Verified
Housing & Property

Thank you for your help.

I am truly grateful to Suzannah for her help and support in making our first home purchase a smooth and positive experience. I would highly recommend her to anyone looking for a professional, caring, and attentive solicitor. Suzannah listening skills are truly top-notch!

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your 5 star recommendation! Suzannah prides herself on delivering excellent client care and her years of conveyancing experience certainly makes her extremely considerate with first time buyers. We wish you many happy years in your new home!

0
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anonymous

Housing & Property

Would use again - Alexandra and Kitty were great!

We brought our first house and they were always on the ball. Fast communication and queries were always quickly resolved.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your review of Alexandra and Kitty - they really are a conveyancing dream team , delivering the best possible legal services to their clients. Thank you for your kind words.

0
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Malcolm clark

Verified
Housing & Property

Thanks

Megan was excellent and very professional When I called, kept me updated and done a great job .would recommend. Great service.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Megan and the Haverhill conveyancing team are always very happy to get such a great review - thank you for your feedback and recommendation. It means a lot to us all!

0
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Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
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Profile image of Jojo Humes

Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
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Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
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Profile image of Tracy

Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
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E

Housing & Property

A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.

2
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Reviews

4.9 /5 573 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

The firm specialises in residential conveyancing, remortgages, landlord and tenant matters, wills and probate, demonstrating strong technical expertise and efficiency across complex and straightforward transactions. Clients praise fast, proactive case management, clear explanations and thoroughness. Valued soft skills include professionalism, friendliness, empathy, strong communication, responsiveness and patience; clients feel reassured, supported and well informed throughout stressful processes. The team is described as hardworking, tenacious and approachable, with staff who go above and beyond to resolve issues and keep matters progressing smoothly.

helpful staff
professional service
fast communication
efficient process
proactive approach
clear explanations
supportive team
highly recommended
attentive care
friendly reception

ReviewSolicitors Review List

Profile image of Molly Folan

Molly Folan

AMAZING!

My partner and I had never bought a house before.. we were first time buyers, had no clue on what the process was and we were recommended Karen at Smith&Co by our broker, Mick Tokley. From start to finish both Karen and Megan were absolutely incredible. Both kept me up to date continuously (even on Karen’s day off!). We had heard horror stories from other people about the solicitor process with buying a house, but I can honestly say, with Karen and Megan.. it was absolutely seamless. Could not fault it one bit. We completed today and I was called to collect the keys and we can’t wait to get in and put our touch on the house. Karen and Megan were very much our safety net throughout this process and I’m so grateful to the both of them. I couldn’t believe how quickly the turnaround was from start to finish! From first time buyers, we couldn’t have asked for more. We were reassured, kept up to date and all questions answered. We highly recommend Smith&Co!!!!

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this review

0
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Profile image of Matt

Matt

Verified
Notary

Friendly and helpful Document Verification

Thank you Vicky and team for a very helpful, professional and pleasurable experience when we met you in order to verify our documents. It made all the difference that you were not only professional and knowledgeable, but your friendly and approachable nature was a great comfort in dealing with myself and my elderly Mother. I would use your services again in future. All the best.

Solicitors tagged in
this review

0
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Profile image of Grace Martindale & Charlie Parsons

Grace Martindale & Charlie Parsons

Verified
Housing & Property

Outstanding service from start to finish 😊

We cannot thank Megan enough for everything she has done throughout the sale of our home and purchase of our new one. From start to finish, Megan was incredibly kind, professional and supportive. She always kept us updated, responded to our questions quickly and explained everything clearly, which really helped make what can be a very stressful process feel much easier. Our move was part of a chain with a few delays along the way, but Megan was always reassuring and worked so hard to keep everything moving. Nothing ever felt like too much trouble, and we always felt we were in safe hands. We have now successfully exchanged and are completing on our new family home, and we’re so grateful for all of Megan’s hard work and support in helping us get here. We would highly recommend Megan to anyone looking for a friendly, professional and genuinely caring conveyancer. Thank you so much again!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your 5 star review is much appreciated - Megan always aims to be approachable, friendly and supportive which in turn makes the conveyancing experience much smoother for her clients. We wish you many happy years and memories in your new home.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lauren

Lauren

Verified
Housing & Property

Great experience with Megan

Megan has been incredibly helpful throughout my house‑sale process. Her hard work and dedication to my file have genuinely stood out. She has been consistently friendly, professional and supportive, which I truly appreciate — it makes a huge difference when navigating the stress of selling a home. Thank you Megan, for everything you’ve done, and I wish you all the very best moving forward. Kind regards, Lauren

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for such a wonderful review - Megan prides herself on delivering outstanding service to her clients and we are very proud to have her as part of the Smith & Co team. Please get in touch if we can help you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of oluwatosin Adelodun

oluwatosin Adelodun

Verified
Housing & Property

Thank you for your help.

I am truly grateful to Suzannah for her help and support in making our first home purchase a smooth and positive experience. I would highly recommend her to anyone looking for a professional, caring, and attentive solicitor. Suzannah listening skills are truly top-notch!

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your 5 star recommendation! Suzannah prides herself on delivering excellent client care and her years of conveyancing experience certainly makes her extremely considerate with first time buyers. We wish you many happy years in your new home!

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
Collected on: Google collection source logo
Profile image of Jojo Humes

Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
Collected on: Google collection source logo
Profile image of warren pike

warren pike

Notary

warren

excellent service

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.

0
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Profile image of Jason

Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
Collected on: Google collection source logo
Profile image of Tracy

Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
Collected on: Google collection source logo

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