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Smith & Co Solicitors

4.9 | 131 Reviews 131 Reviews | Wills, Trusts & Probate
558 Total Company Reviews info icon Wills, Trusts & Probate | info icon 558 Total Company Reviews Wills, Trusts & Probate | info icon 558 Total Company Reviews

1 Hollands Road Business Centre, 21-27 Holland Road, Haverhill, Suffolk, CB9 8PU

Accepting new clients

1 Hollands Road Business Centre, 21-27 Holland Road, Haverhill, Suffolk, CB9 8PU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8013055

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Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Elizabeth Jenkinson

Elizabeth Jenkinson

Verified
Housing & Property

Excellent service

"I recently used these solicitors and was thoroughly impressed with their service. They were extremely fast in handling my case, always helpful, and answered all my queries promptly. I would highly recommend them to anyone seeking professional and efficient legal support."

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pauline phillips

Verified
Housing & Property

Amazing

"Karen worked very hard to get my sale and completion done under very difficult circumstances it was very appreciated. \nKaren was always there to reassure me and talk me through all the stages of the paperwork work needed. I can not thank her enough for all what she did for me."

Legal experts tagged in
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Meet the team of Smith & Co Solicitors

Meet the team of Smith & Co Solicitors

Contact & Locations - Smith & Co Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Hollands Road Business Centre, 21-27 Holland Road, Haverhill, Suffolk, CB9 8PU

Reviews

4.9 /5 131 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

Clients praise the firm for conveyancing, wills, probate and landlord/tenant work, noting clear expertise, efficiency and thoroughness in complex or prolonged matters. Reviews highlight prompt, proactive communication, consistent updates and reliable case progression. Valued soft skills include professionalism, patience, empathy and approachability, plus helpfulness, reassurance and a calm, supportive manner during stressful or emotional cases. Many reviews commend responsiveness, clarity in explanations and a courteous, friendly team that goes above and beyond.

Very helpful
Professional
Prompt replies
Clear communication
Efficient service
Supportive staff
Proactive approach
Informative guidance
Attention to detail
Highly recommended

ReviewSolicitors Review List

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Felicina

Verified

Probate

I found Keith and his team to be kind and supportive. I always knew Keith was at the end of the phone if I needed advice and reassurance. Thank you!

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave Keith such valuable feedback - he prides himself on delivering an excellent service to his clients and makes sure he's at the end of the phone to answer any questions or concerns. Please get back in touch if we can help you again in the future.

0
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Anonymous

Verified
Wills, Trusts & Probate

Great service

Really swift abd thoughtful service by Vicky Thank you

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A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear how much you benefitted from Vicky's expertise and compassionate approach.

0
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Anonymous

Verified
Wills, Trusts & Probate

Will update

We met up with Vicky for an update to our will's. The advice we received was clearly explained and professionally given. We would be happy to recommend Vicky to our friends and family.

Solicitors tagged in
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A representative from Smith & Co Solicitors responded to this review

Thank you for the recommendation, we really appreciate that. Vicky is well-known for her thoughtful and clear advice and is always happy to answer any questions or concerns her clients may have.

0
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A Riley

Verified
Housing & Property

Transfer of Equity

Cannot recommend Pauline highly enough. She goes above and beyond to sort out everything and is professional, meticulous and is the best Solicitor we have ever had the pleasure of dealing with. We will use Pauline for everything going forward.

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A representative from Smith & Co Solicitors responded to this review

What a fantastic review - thank you so much! Pauline really is an outstanding solicitor and a much valued member of the Smith & Co team. We look forward to helping you on any future legal matters.

0
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Claire Gilson

Housing & Property

Sale of Mum’s bungalow.

I can’t thank Jade and Jake enough for their expertise and support whilst my sister and I were selling mum’s bungalow. It was an emotional task for us but it was very easy with them overseeing the process.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your five star review is very welcome - Jade & Jake work so well together to ensure their clients feel supported and listened to, especially when it's a loved one's property. Please let us know if we can help you again in the future.

0
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Other Reviews

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M

Wills, Trusts & Probate

A client

Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate the 5 star review and we're so glad that Vicky could be on hand for you! Please get in touch again if you need some legal help in the future.

2
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Maurice

Wills, Trusts & Probate

Maurice

Just to say i was very happy with the attention, help and at times patience , and above all advice in completing my will. Something which until now i had avoided carrying out. Many thanks.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to let us know you appreciated the help and guidance in making your Will. What can be a tricky task can often be made more straightforward with the right advice!

0
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Anita

Wills, Trusts & Probate

Anita

Great place for them to do a will.very professional

A representative from Smith & Co Solicitors responded to this review

Hi Anita, thank you for your feedback - our team is dedicated to providing excellent service and always appreciate hearing from satisfied clients :)

0
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Donna

Wills, Trusts & Probate

Donna

Would definitely recommend Ela for Probates helped with our very difficult one in a calm, professional manner

A representative from Smith & Co Solicitors responded to this review

Hi Donna - thank you for taking the time to recognise our team. Much appreciated :)

0
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Mark

Wills, Trusts & Probate

Mark

Friendly and helpful service - thank you! (NONE of the local solicitors in Colchester I contacted were able to provide the relevant service due to covid-19... ).

Reply by profile image of Vicky Hosking

Vicky Hosking

Thank you for taking the time to leave a review. Sometimes we have to take a few steps back before we can make any progress going forward and Zeenat was happy to work with you to achieve the outcome you were both happy with. We look forward to working with you in the future.

0
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Reviews

4.9 /5 558 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

Clients praise the firm for conveyancing, wills, probate and landlord/tenant work, noting clear expertise, efficiency and thoroughness in complex or prolonged matters. Reviews highlight prompt, proactive communication, consistent updates and reliable case progression. Valued soft skills include professionalism, patience, empathy and approachability, plus helpfulness, reassurance and a calm, supportive manner during stressful or emotional cases. Many reviews commend responsiveness, clarity in explanations and a courteous, friendly team that goes above and beyond.

Very helpful
Professional
Prompt replies
Clear communication
Efficient service
Supportive staff
Proactive approach
Informative guidance
Attention to detail
Highly recommended

ReviewSolicitors Review List

Profile image of corinna warne

corinna warne

Verified
Family Law

Excellent

Amber Rainford has been brilliant throughout the whole process. She has been extremely helpful, patient, and professional from start to finish. Everything went really smoothly, and she always took the time to explain things clearly and provide support whenever needed. I really appreciate all her help and would highly recommend her services.

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0
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Anonymous

Verified
Housing & Property

Great Service!

After a negative previous experience with another solicitor, Smith & Co were efficient and professional and got straight to work. The quote for what I needed was fair and Suzannah was great! Thank you.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for such a positive review - it's great to hear we were able to progress your matter so quickly! Suzannah and the team work closely together to ensure their clients are in the best hands.

0
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Neil Parker

Verified
Commercial Property

Re: Tenancy Matter. Eviction

Throughout the entire process of initial dialogue, instruction and subsequent removal of tenant, Keith was of the utmost help. We own in excess of 20 rental properties, and i would not hesitate to use Smith & Co again. Indeed I believe my rental agents are doing exactly that.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your 5 star review and recommendation for Keith and the Landlord & Tenant team - they're really committed to delivering an excellent level of service to their clients. Please get back in touch whenever you need any legal services in the future.

0
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anonymous

Housing & Property

Sale of Property

Excellent service throughout. Very prompt replies to all queries and kept informed at all stages of the process.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your 5 star review is much appreciated and a great endorsement of the excellent standards that Jade and the Smith & Co team work to. Thank you!

0
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Anonymous

Verified
Housing & Property

Gets the job done

As a first time buyer, I was kept up to date of any changes and new information. I was unsure of some of the processes, Alex and her team fully informed me and kept an open door policy so that if I had any questions I could contact them. Thus giving me reassurance and confidence. Thank you.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

It's great to hear that you felt in such safe hands with Alex and the property team - they are very understanding of how it feels to be a first time buyer and pride themselves on being approachable at all times. Wishing you many happy years in your new home!

0
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Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
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Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
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warren pike

Notary

warren

excellent service

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.

0
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Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
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Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
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