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Right Legal Group Limited

4.6 | 1046 Reviews 1,046 Reviews | Wills, Trusts & Probate
1,250 Total Company Reviews info icon Wills, Trusts & Probate | info icon 1,250 Total Company Reviews Wills, Trusts & Probate | info icon 1,250 Total Company Reviews

22 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AP

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22 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8015357

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Right Legal Group Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5
Trading names:
Simpson Solicitors
RightProbate

Rankings by area of expertise

The rankings below show the areas of expertise that Right Legal Group Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Right Legal Group Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
92%
Success
Rate
10% above
national average
91%
Would
Recommend
10% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5
Trading names:
Simpson Solicitors
RightProbate

Rankings by area of expertise

The rankings below show the areas of expertise that Right Legal Group Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Right Legal Group Limited

22 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AP

Reviews

4.6 /5 1046 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Right Legal Group Limited

The firm specialises in wills, trusts, lasting powers of attorney and probate, with clear expertise in estate planning, inheritance tax mitigation and complex circumstances. Clients praise thorough legal knowledge, efficient processes and helpful online portals. Valued soft skills include compassion, patience, clear plain‑English explanations, approachability, professionalism and responsiveness during sensitive times. Reviewers highlight friendly, reassuring home visits and strong client care that puts people at ease and makes difficult matters straightforward.

friendly staff
clear explanations
knowledgeable advisors
professional service
home visits
patient approach
helpful guidance
efficient process
compassionate manner
good communication

ReviewSolicitors Review List

Profile image of M. Housley

M. Housley

Wills, Trusts & Probate

AVOID AT ALL COSTS

Right probate Derby, what a nightmare Firm and avoid for your own sake. I was told probate for my late Fathers estate would take 4-16 weeks at a cost of just under 4000 pounds, 14 months later at a cost of 5,600 pounds and numerous mistakes and a total lack of empathy, and thankfully the nightmare is over. Look elsewhere and keep clear of this firm, the lack of care has been extremely disappointing

1
Collected on: ReviewSolicitor collection source logo
Profile image of S. Housley

S. Housley

Wills, Trusts & Probate

Avoid Using RightProbate

This website is biased and in my opinion does not reflect the true behaviour that RightProbate (RLG) has exhibited in the 14 month long ordeal my brother and I have been put through by them, concerning probate for my late father's estate. An ordeal that shares many of the dire experiences had by others who have provided a poor rating on this website. Indeed, if you want to get a true picture of how RightProbate performs, I strongly suggest you search for "rightlegalgroup" on Trustpilot and note the significant and disproportionate numbers of bad reviews!!! Something isn't 'right' with RightProbate!!!

3
Collected on: ReviewSolicitor collection source logo
Profile image of Kathryn Gaughan

Kathryn Gaughan

Wills, Trusts & Probate

DO NOT USE THESE SOLICTORS

Avoid at all costs. Poor communication throughout my father’s estate administration. Emails and calls went unanswered, forcing me to contact HMRC and Probate myself for updates. Constantly left in the dark. I’ve now re done my own will with a competent solicitor as the stress dealing with Right legal group has been unimaginable. A formal complaint has been raised. I would not recommend this firm.

2
Collected on: ReviewSolicitor collection source logo
Profile image of Mr and Mrs R Smith

Mr and Mrs R Smith

Home visit to update our wills etc

Frankie Wormald was very polite, clear and concise and made sure we understood everything when updating our wills and setting up Lasting Power of Attorneys.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

New will and power of attorney

Told me all about my new will and power of attorney,

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Carol Stevens

Carol Stevens

Carol

Brandon was lovely explained everything in detail very human couldn’t have had a better experience sorting out my very important will. Thank you credit to your company. Regards. Carol Stevens

0
Collected on: Google collection source logo
Profile image of Claire McGrath

Claire McGrath

Claire

Excellent service writing our wills. Qasim was brilliant at explaining everything very clearly and was very professional. Thank you :)

0
Collected on: Google collection source logo
Profile image of Paul Bateman

Paul Bateman

Paul

My wife and I have both just had our wills completed by Arshiya, he provided an excellent service from start to finish. Everything was explained down to the smallest detail. We have been worrying about the process for years and kept putting it off. I must give praise to Arshiya as he made the whole process simple, easy and worry free. I would highly recommend Simpsons and Arshiya to anyone needing to sort their wills out. Thanks Arshiya. Regards Paul and Carol Bateman.

0
Collected on: Google collection source logo
Profile image of eliz

eliz

eliz

Very pleased with the service we received from John Baden Daintree.It was a difficult time for us as my husband had just returned home from hospital.John was able to visit us at home and our updated wills were completed promptly Thank you Elizabeth Ann Merchant

0
Collected on: Google collection source logo
Profile image of Dan Gooch

Dan Gooch

Dan

Very good experience writing our wills

0
Collected on: Google collection source logo

Reviews

4.6 /5 1250 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Right Legal Group Limited

The firm specialises in wills, trusts, lasting powers of attorney and probate, with clear expertise in estate planning, inheritance tax mitigation and complex circumstances. Clients praise thorough legal knowledge, efficient processes and helpful online portals. Valued soft skills include compassion, patience, clear plain‑English explanations, approachability, professionalism and responsiveness during sensitive times. Reviewers highlight friendly, reassuring home visits and strong client care that puts people at ease and makes difficult matters straightforward.

friendly staff
clear explanations
knowledgeable advisors
professional service
home visits
patient approach
helpful guidance
efficient process
compassionate manner
good communication

ReviewSolicitors Review List

Profile image of M. Housley

M. Housley

Wills, Trusts & Probate

AVOID AT ALL COSTS

Right probate Derby, what a nightmare Firm and avoid for your own sake. I was told probate for my late Fathers estate would take 4-16 weeks at a cost of just under 4000 pounds, 14 months later at a cost of 5,600 pounds and numerous mistakes and a total lack of empathy, and thankfully the nightmare is over. Look elsewhere and keep clear of this firm, the lack of care has been extremely disappointing

1
Collected on: ReviewSolicitor collection source logo
Profile image of S. Housley

S. Housley

Wills, Trusts & Probate

Avoid Using RightProbate

This website is biased and in my opinion does not reflect the true behaviour that RightProbate (RLG) has exhibited in the 14 month long ordeal my brother and I have been put through by them, concerning probate for my late father's estate. An ordeal that shares many of the dire experiences had by others who have provided a poor rating on this website. Indeed, if you want to get a true picture of how RightProbate performs, I strongly suggest you search for "rightlegalgroup" on Trustpilot and note the significant and disproportionate numbers of bad reviews!!! Something isn't 'right' with RightProbate!!!

3
Collected on: ReviewSolicitor collection source logo
Profile image of NP

NP

Inefficient & slow

Support your local family solicitor! Not this massive, nationwide company. This firm took over all the documents held at a closing family firm. They mislead you to believe they have an office in Oxford. They then do the 'hard sell' to offer their services rather than just return your private documents. Because there was no money in it for them, they dragged their feet, did not read emails & repeatedly asked for previously submitted information. I'm sure if you spend thousands with them, they are eager to please.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Kathryn Gaughan

Kathryn Gaughan

Wills, Trusts & Probate

DO NOT USE THESE SOLICTORS

Avoid at all costs. Poor communication throughout my father’s estate administration. Emails and calls went unanswered, forcing me to contact HMRC and Probate myself for updates. Constantly left in the dark. I’ve now re done my own will with a competent solicitor as the stress dealing with Right legal group has been unimaginable. A formal complaint has been raised. I would not recommend this firm.

2
Collected on: ReviewSolicitor collection source logo
Profile image of Mr and Mrs R Smith

Mr and Mrs R Smith

Home visit to update our wills etc

Frankie Wormald was very polite, clear and concise and made sure we understood everything when updating our wills and setting up Lasting Power of Attorneys.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Carol Stevens

Carol Stevens

Carol

Brandon was lovely explained everything in detail very human couldn’t have had a better experience sorting out my very important will. Thank you credit to your company. Regards. Carol Stevens

0
Collected on: Google collection source logo
Profile image of Claire McGrath

Claire McGrath

Claire

Excellent service writing our wills. Qasim was brilliant at explaining everything very clearly and was very professional. Thank you :)

0
Collected on: Google collection source logo
Profile image of Paul Bateman

Paul Bateman

Paul

My wife and I have both just had our wills completed by Arshiya, he provided an excellent service from start to finish. Everything was explained down to the smallest detail. We have been worrying about the process for years and kept putting it off. I must give praise to Arshiya as he made the whole process simple, easy and worry free. I would highly recommend Simpsons and Arshiya to anyone needing to sort their wills out. Thanks Arshiya. Regards Paul and Carol Bateman.

0
Collected on: Google collection source logo
Profile image of Matt B

Matt B

Matt

They don’t even deserve a star. Probably the worst business entity I have ever dealt with. Not just solicitor, I would sooner spend an hour on the phone with Virgin Media then ever deal with RightLegalGroup/Simpsons again. My late father engaged their services in 2023 for lasting power of attorney for him and my mum, July 2026 and my mums has just been finalised. Spelling mistakes, wrong dates of birth, wrong addresses, no communication, they eventually panicked when they didn’t meet their own complaints policy’s and I was going to escalate to the ombudsman. They were fully going to turn up with paperwork for my deceased dad to sign despite them also dealing with his probate and will. Broken promises all the way through and eventually refunded the minimum % they could “in accordance with ombudsman’s guidelines” no human consideration, no formal apology, given. An absolute disgrace of a company who I would recommend avoiding. Plenty of reviews tell similar stories. Avoid avoid avoid.

0
Collected on: Google collection source logo
Profile image of eliz

eliz

eliz

Very pleased with the service we received from John Baden Daintree.It was a difficult time for us as my husband had just returned home from hospital.John was able to visit us at home and our updated wills were completed promptly Thank you Elizabeth Ann Merchant

0
Collected on: Google collection source logo

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