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Smith & Co Solicitors

4.9 | 53 Reviews 53 Reviews | Company & Commercial
568 Total Company Reviews info icon Company & Commercial | info icon 568 Total Company Reviews Company & Commercial | info icon 568 Total Company Reviews

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Accepting new clients

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622582

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Smith & Co Solicitors |
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Smith & Co Solicitors

Contact & Locations - Smith & Co Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Reviews

4.9 /5 53 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

Clients praise the firm for conveyancing, probate, wills and landlord/tenant work, plus efficient handling of complex leasehold and remortgage matters. Reviewers highlight technical expertise, proactivity and prompt case progression, often achieving rapid completions. Valued soft skills include clear communication, professionalism, patience, empathy and reassurance; staff are described as approachable, supportive, organised and tenacious in chasing third parties. Overall feedback emphasises reliable, friendly service that reduces stress and gives clients confidence to recommend and return for future legal needs.

very helpful
fast communication
professional service
kept updated
efficient process
responsive team
clear explanations
friendly staff
highly recommended
attention to detail

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Gets the job done

As a first time buyer, I was kept up to date of any changes and new information. I was unsure of some of the processes, Alex and her team fully informed me and kept an open door policy so that if I had any questions I could contact them. Thus giving me reassurance and confidence. Thank you.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

It's great to hear that you felt in such safe hands with Alex and the property team - they are very understanding of how it feels to be a first time buyer and pride themselves on being approachable at all times. Wishing you many happy years in your new home!

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George

Verified
Housing & Property

Excellent service

Where do I start, Pauline made the process from start to Finnish seem effortless , amazing service made the selling and purchase stress free would highly recommend,. Many thanks Pauline really appreciate your service and would not hesitate to use you again.

Solicitors tagged in
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A representative from Smith & Co Solicitors responded to this review

Pauline always goes the extra mile for her clients and we really appreciate you taking the time to give her a 5 star review! Wishing you many happy years in your new home :)

0
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Ellen Widdup

Housing & Property

Superb communication and assistance

Natasha Price and the team at Smith & Co were outstanding throughout both our sale and purchase. Proactive, responsive and incredibly thorough, they kept everything moving and made what could have been a stressful process feel completely manageable. We always felt in safe hands and wouldn’t hesitate to recommend them.

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your five star review! Natasha and the conveyancing team are committed to delivering an excellent level of client care and it's great to hear that you felt supported throughout the process.

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U IN MIND CARE LIMITED

Housing & Property

MIMMAS WAY

Natasha has been brilliant in managing and advising in the purchase of this property which took a very long time to complete because of the long chain involved. Thank you for your support.

A representative from Smith & Co Solicitors responded to this review

Thank you for your 5 star review - Natasha is an excellent conveyancer and a real asset to our team. Your feedback is much appreciated.

0
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Holly R

Verified

Thank you!

I used Smith & Co as part of my purchase of a properly. Jade was my allocated solicitor, throughout the whole process she was helpful, thorough and polite. Towards the end of the purchase, it was slightly more complex and stressful for all parties involved however Jade navigated this well and supported me to enable the sale of the property to proceed! On the day of exchange and completion, Jade was out of office, however the Team at Smith & Co (Kitty) were really helpful in ensuring this still went ahead smoothly! Thank you so much to the Team! 😊

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for your five start review and fantastic feedback. Jade, Kitty and the property team at Smith & Co work hard to keep matters moving along, even when it may feel stressful at times. Their calm handling of each transaction and expertise is very reassuring for clients and its great to hear that everything went so smoothly for you. Wishing you many happy years in your new home.

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Other Reviews

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Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
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Leanne

Housing & Property

Leanne

Whilst this review is a little late, we wanted to take this opportunity to share what fantastic service we received through Smith & Co for both our recent house sale and property purchase. From the very beginning we felt secure in our decision to use Smith & Co and found both Jenny Dawson and Jenny Maltby to be knowledgable, professional and efficient, and with this being our first time going through a property sale we felt reassured and supported. We were kept fully informed throughout the entire process of our sale and our purchase - we were able to track the progress via their app and received regular status updates as to where we were in the process and what the next steps and timelines would be. First class communication and service from anybody we dealt with and we would absolutely recommend them to others! If the need arises then I have no doubt that we would use them again in the future! Thank you to Jenny D, Jenny M and the whole team for your fantastic customer service, guidance and support! Leanne and Austin

A representative from Smith & Co Solicitors responded to this review

Dear Leanne, thank you so much for taking the time to leave our team such a fantastic review! We really appreciate your feedback and can't wait to share it with everyone. They pride themselves on doing their very best for their clients and your recognition will mean a lot to them :) It’s never too late to leave a review in our opinion. The Jenny’s (as they’re known) will be made up to receive your feedback and kind words. The whole team work so hard behind the scenes so thank you for acknowledging their contribution to getting your sale and purchase over the line. We hope you are happy in your new home. We look forward to working with you again in the future. Smith & Co

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Hayley

Housing & Property

Hayley

Jo Perrins was so helpful with our purchase and sale. It was a very difficult process and she made the whole process a little bit easier. Great communication throughout. Would recommend

A representative from Smith & Co Solicitors responded to this review

Dear Hannah. On behalf of Jo and Smith & Co thank you for your kind words. I hope you are happy in your new home and all the boxes are now unpacked 😉

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Stuart

Housing & Property

Stuart

We have used Smith & Co Solicitors twice now. First for selling a house a few years ago and the second time, most recently for both buying and selling. For this, Thomas Penn was managing the process and was by far the most efficient and communicative solicitor in the long chain of client solicitors. Could not fault a thing and would highly recommend this professional, friendly and super efficient firm. Many thanks Tom!

A representative from Smith & Co Solicitors responded to this review

Hi Stuart, our Property team works hard to ensure they provide excellent service and it's great to hear that you've been happy with how your transactions have been handled. Thank you!

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Laura

Housing & Property

Laura

Just sold and bought through this firm and they were brilliant! Will be using them for other services. Special mention for Jenny Dawson and her team. All very professional and helpful.

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Reviews

4.9 /5 568 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

Clients praise the firm for conveyancing, probate, wills and landlord/tenant work, plus efficient handling of complex leasehold and remortgage matters. Reviewers highlight technical expertise, proactivity and prompt case progression, often achieving rapid completions. Valued soft skills include clear communication, professionalism, patience, empathy and reassurance; staff are described as approachable, supportive, organised and tenacious in chasing third parties. Overall feedback emphasises reliable, friendly service that reduces stress and gives clients confidence to recommend and return for future legal needs.

very helpful
fast communication
professional service
kept updated
efficient process
responsive team
clear explanations
friendly staff
highly recommended
attention to detail

ReviewSolicitors Review List

Profile image of Saffron Boreham

Saffron Boreham

Verified

Amazing work from Karen and Megan at Smith&Co!!

Karen and Megan were both amazingly helpful throughout the whole process and got us completed within 5 weeks from reserving the house!! We really appreciate all the hard work you put into getting us moved in so quickly! It wouldn’t have been possible without you!

Legal experts tagged in
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0
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anonymous

Housing & Property

Would use again - Alexandra and Kitty were great!

We brought our first house and they were always on the ball. Fast communication and queries were always quickly resolved.

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Malcolm clark

Verified
Housing & Property

Thanks

Megan was excellent and very professional When I called, kept me updated and done a great job .would recommend. Great service.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Megan and the Haverhill conveyancing team are always very happy to get such a great review - thank you for your feedback and recommendation. It means a lot to us all!

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Arun

Verified
Housing & Property

Organised and great comminication

No issues, very fast and a great communicator. Highly recommend

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for your 5 star recommendation - Suzannah is a real asset to our property team and her experience & skill certainly make for a stress -free and smooth transaction.

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Andreea-Cristina

Verified
Housing & Property

Excellent experience

Thank you very much for your help and support throughout the process of my new purchase and remortgage.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We are very grateful for your 5 star review - Suzannah is an excellent conveyancer who ensures her clients transactions progress as smoothly as possible. We wish you much happiness with your new home.

0
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Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
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Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
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warren pike

Notary

warren

excellent service

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.

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Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

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Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

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