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Smith & Co Solicitors

4.9 | 121 Reviews 121 Reviews | Implacable Hostility
559 Total Company Reviews info icon Implacable Hostility | info icon 559 Total Company Reviews Implacable Hostility | info icon 559 Total Company Reviews

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Accepting new clients

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622582

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Smith & Co Solicitors |
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Smith & Co Solicitors

Meet the team of Smith & Co Solicitors

Contact & Locations - Smith & Co Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Reviews

4.9 /5 121 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

Clients praise the firm for conveyancing, residential property, wills and probate work, landlord/tenant matters and complex sales, noting evident expertise, efficiency and thoroughness. Reviews highlight fast, proactive case progression, clear explanations and reliable case management. Valued soft skills include professionalism, patience, empathy, clear communication, responsiveness, reassurance and a supportive, approachable manner that reduces stress. Clients emphasise trustworthiness, attention to detail, prompt updates and a willingness to go above and beyond, leading to strong recommendations and repeat instructions.

Very helpful
Professional
Prompt replies
Clear communication
Efficient service
Knowledgeable team
Supportive staff
Proactive approach
Thorough work
Highly recommended

ReviewSolicitors Review List

Profile image of Derek

Derek

Verified
Wills, Trusts & Probate

Mirror Wills

Me and my husband knew this was a job we needed to get round to but kept putting it off, we shouldn't have. From the beginning Frances was great and we completely felt in safe hands. Frances explained everything in simple terms and gave us our options throughout. It was such a straight forward process, our only regret is that we left it longer than we should. The team working alongside Frances at Smith & Co were also great and helpful. Thank you to all for your support and guidance.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We're so pleased to hear that you found the process of organising your Wills so straightforward and stress-free. Your 5 star feedback is much-appreciated by Frances and our Wills team.

0
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corinna warne

Verified
Family Law

Excellent

Amber Rainford has been brilliant throughout the whole process. She has been extremely helpful, patient, and professional from start to finish. Everything went really smoothly, and she always took the time to explain things clearly and provide support whenever needed. I really appreciate all her help and would highly recommend her services.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your feedback and such a positive recommendation for Amber - she really does pride herself on delivering the best outcome for her clients.

0
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Anonymous

Verified
Housing & Property

Great Service!

After a negative previous experience with another solicitor, Smith & Co were efficient and professional and got straight to work. The quote for what I needed was fair and Suzannah was great! Thank you.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for such a positive review - it's great to hear we were able to progress your matter so quickly! Suzannah and the team work closely together to ensure their clients are in the best hands.

0
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Anonymous

Verified
Housing & Property

Great service

We appointed Jade to deal with the sale of our house and she was excellent. Always replying promptly to our queries and questions and always on top of everything. We couldn’t recommend her highly enough

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Jade prides herself on delivering the best service to her clients and your review & recommendation are testament to her hard work and dedication. Thank you for choosing Jade and Smith and Co.

0
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Inés band Adrian

Verified
Housing & Property

Home purchase

Jade and team made the process of buying our new home as easy and straightforward as possible. They answered all our questions and doubts and made sure we got all the information and documentation on time. We are happy to recommend them if you need to buy your new home ☺️

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your 5 star review for Jade and the conveyancing team - they work so well together to make sure the property process is as smooth as possible. Wishing you many haooy years in your new home!

0
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Other Reviews

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Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
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Malcolm

Malcolm

Very good advice straight to the point and explaing the legal wording so we would understand

A representative from Smith & Co Solicitors responded to this review

Thank you Malcolm for taking the time to leave us a 5* review - it's great to hear you had such a positive experience. Please get in touch if we can be of help in the future.

0
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Leanne

Housing & Property

Leanne

Whilst this review is a little late, we wanted to take this opportunity to share what fantastic service we received through Smith & Co for both our recent house sale and property purchase. From the very beginning we felt secure in our decision to use Smith & Co and found both Jenny Dawson and Jenny Maltby to be knowledgable, professional and efficient, and with this being our first time going through a property sale we felt reassured and supported. We were kept fully informed throughout the entire process of our sale and our purchase - we were able to track the progress via their app and received regular status updates as to where we were in the process and what the next steps and timelines would be. First class communication and service from anybody we dealt with and we would absolutely recommend them to others! If the need arises then I have no doubt that we would use them again in the future! Thank you to Jenny D, Jenny M and the whole team for your fantastic customer service, guidance and support! Leanne and Austin

A representative from Smith & Co Solicitors responded to this review

Dear Leanne, thank you so much for taking the time to leave our team such a fantastic review! We really appreciate your feedback and can't wait to share it with everyone. They pride themselves on doing their very best for their clients and your recognition will mean a lot to them :) It’s never too late to leave a review in our opinion. The Jenny’s (as they’re known) will be made up to receive your feedback and kind words. The whole team work so hard behind the scenes so thank you for acknowledging their contribution to getting your sale and purchase over the line. We hope you are happy in your new home. We look forward to working with you again in the future. Smith & Co

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Hayley

Housing & Property

Hayley

Jo Perrins was so helpful with our purchase and sale. It was a very difficult process and she made the whole process a little bit easier. Great communication throughout. Would recommend

A representative from Smith & Co Solicitors responded to this review

Dear Hannah. On behalf of Jo and Smith & Co thank you for your kind words. I hope you are happy in your new home and all the boxes are now unpacked 😉

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Maszek

Maszek

I decided to sell property REMOTLY in October/November 2021. The sale process was long and difficult. Some unclear aspects of my entitlement for piece of land in back garden appeared as per my purchase in 2014. Luckily everything was resolved in excellent way and on low cost because of Jo Perrins expertise, engagement and sincerity. Excellent communication and support from Jo and whole Smith&Solicitors team. I could not rate the service lower than 5 starts. Thank you again!

0
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Reviews

4.9 /5 559 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

Clients praise the firm for conveyancing, residential property, wills and probate work, landlord/tenant matters and complex sales, noting evident expertise, efficiency and thoroughness. Reviews highlight fast, proactive case progression, clear explanations and reliable case management. Valued soft skills include professionalism, patience, empathy, clear communication, responsiveness, reassurance and a supportive, approachable manner that reduces stress. Clients emphasise trustworthiness, attention to detail, prompt updates and a willingness to go above and beyond, leading to strong recommendations and repeat instructions.

Very helpful
Professional
Prompt replies
Clear communication
Efficient service
Knowledgeable team
Supportive staff
Proactive approach
Thorough work
Highly recommended

ReviewSolicitors Review List

Profile image of Derek

Derek

Verified
Wills, Trusts & Probate

Mirror Wills

Me and my husband knew this was a job we needed to get round to but kept putting it off, we shouldn't have. From the beginning Frances was great and we completely felt in safe hands. Frances explained everything in simple terms and gave us our options throughout. It was such a straight forward process, our only regret is that we left it longer than we should. The team working alongside Frances at Smith & Co were also great and helpful. Thank you to all for your support and guidance.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We're so pleased to hear that you found the process of organising your Wills so straightforward and stress-free. Your 5 star feedback is much-appreciated by Frances and our Wills team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of corinna warne

corinna warne

Verified
Family Law

Excellent

Amber Rainford has been brilliant throughout the whole process. She has been extremely helpful, patient, and professional from start to finish. Everything went really smoothly, and she always took the time to explain things clearly and provide support whenever needed. I really appreciate all her help and would highly recommend her services.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your feedback and such a positive recommendation for Amber - she really does pride herself on delivering the best outcome for her clients.

0
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Profile image of Anonymous

Anonymous

Verified
Housing & Property

Great Service!

After a negative previous experience with another solicitor, Smith & Co were efficient and professional and got straight to work. The quote for what I needed was fair and Suzannah was great! Thank you.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for such a positive review - it's great to hear we were able to progress your matter so quickly! Suzannah and the team work closely together to ensure their clients are in the best hands.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Neil Parker

Neil Parker

Verified
Commercial Property

Re: Tenancy Matter. Eviction

Throughout the entire process of initial dialogue, instruction and subsequent removal of tenant, Keith was of the utmost help. We own in excess of 20 rental properties, and i would not hesitate to use Smith & Co again. Indeed I believe my rental agents are doing exactly that.

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your 5 star review and recommendation for Keith and the Landlord & Tenant team - they're really committed to delivering an excellent level of service to their clients. Please get back in touch whenever you need any legal services in the future.

0
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anonymous

Housing & Property

Sale of Property

Excellent service throughout. Very prompt replies to all queries and kept informed at all stages of the process.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your 5 star review is much appreciated and a great endorsement of the excellent standards that Jade and the Smith & Co team work to. Thank you!

0
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Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
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Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
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warren pike

Notary

warren

excellent service

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.

0
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Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
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Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
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