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Smith & Co Solicitors

4.9 | 349 Reviews 349 Reviews | First Time Buyer Relief
601 Total Company Reviews info icon First Time Buyer Relief | info icon 601 Total Company Reviews First Time Buyer Relief | info icon 601 Total Company Reviews

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Accepting new clients

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 622582

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Smith & Co Solicitors |
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Smith & Co Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Smith & Co Solicitors are accredited by

Cyber Essentials Certified accreditation awarded to Smith & Co Solicitors
The Law Society accreditation awarded to Smith & Co Solicitors
Conveyancing Quality Scheme accreditation awarded to Smith & Co Solicitors

Description

Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of corinna warne

corinna warne

Verified
Family Law

Excellent

Amber Rainford has been brilliant throughout the whole process. She has been extremely helpful, patient, and professional from start to finish. Everything went really smoothly, and she always took the time to explain things clearly and provide support whenever needed.

Legal experts tagged in
this review

Profile image of J. Shorthouse

J. Shorthouse

Verified
Wills, Trusts & Probate

Excellent Service

Excellent service. Treated us with respect. Friendly and cost was reasonable.

Legal experts tagged in
this review

Meet the team of Smith & Co Solicitors

Meet the team of Smith & Co Solicitors

Contact & Locations - Smith & Co Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Clarence House, 21 St. Margarets Green, Ipswich, Suffolk, IP4 2BN

Reviews

4.9 /5 349 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

The firm is highly praised for conveyancing, including buying and selling homes, first-time purchases, complex chains, leasehold matters, remortgages, probate, tenancy issues and name changes. Clients value its speed, efficiency and thoroughness, with clear explanations and prompt communication throughout. The team is consistently described as professional, proactive, knowledgeable and highly organised, while also being friendly, patient, reassuring and supportive. Many reviewers felt well informed, listened to and in safe hands, with stressful transactions made much smoother and more manageable.

Professional service
Clear explanations
Prompt communication
Kept informed
Friendly approach
Helpful throughout
Quick responses
Stress-free process
Supportive guidance
Highly recommended

ReviewSolicitors Review List

Profile image of Maeve Borges

Maeve Borges

Verified
Housing & Property

Equity Exchange and re--mortgage of property

My Solicitor Pauline Hodgson was excellent from start to finish, no delays at any stage and I received a reply to all emails within 24 hours. Very happy to recommend her services to others.

Solicitors tagged in
this review

0
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Profile image of Dave

Dave

Verified
Housing & Property

Property sale

Suzannah and Eleanor were helpful throughout

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your positive review - Suzannah and Eleanor make a great team and are always on hand to make every matter progress as smoothly as possible.

0
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Profile image of Lily

Lily

Verified
Housing & Property

First Class Service

Cannot recommend Alex & Kitty enough. They made my first purchase stress-free. Always available to speak to, regularly chased outstanding info from sellers solicitors. & raised enquiries and reported to me as soon as they could. Thank you sooo much!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your high praise and recommendation for Alex and Kitty is really appreciated - they really do take pride in delivering an excellent service to their clients. We wish you many happy years on your new home!

0
Collected on: ReviewSolicitor collection source logo
Profile image of N Clayton

N Clayton

Verified
Family Law

Lasting Power of Attorney & house sale

We were very pleased with how this matters was handled by Lily. We had used Smith & Co for other matters including a recent house sale dealt with by Suzannah. Both matters were dealt with speedily & efficiently but all people concerned were happy to answer my questions.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

It's great to hear what a positive experience you had with Lily & Suzannah at Smith & Co, working in both the Private Client and Conveyancing departments. Our teams work closely together to ensure matters are progressing professionally and efficiently. Thank you for letting us know how well that worked for you.

0
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Profile image of anonymous

anonymous

Excellent communication

Excellent service provided by Alexandra and Kitty. Each time I called I was able to speak to one of them, and all emails were replied to very quickly. I was kept informed throughout the sale process, and would definitely recommend them.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your fantastic feedback about Alexandra and Kitty - they work hard to deliver a smooth & stress-free experience for their clients and always value such positive reviews - thank you.

0
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Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
Collected on: Google collection source logo
Profile image of Jojo Humes

Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
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Profile image of Jason

Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
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Profile image of Tracy

Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
Collected on: Google collection source logo
Profile image of E

E

Housing & Property

A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to share your feedback as this is greatly appreciated by Alex and her team. All the best in your new home.

2
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Reviews

4.9 /5 601 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Smith & Co Solicitors

The firm is highly praised for conveyancing, including buying and selling homes, first-time purchases, complex chains, leasehold matters, remortgages, probate, tenancy issues and name changes. Clients value its speed, efficiency and thoroughness, with clear explanations and prompt communication throughout. The team is consistently described as professional, proactive, knowledgeable and highly organised, while also being friendly, patient, reassuring and supportive. Many reviewers felt well informed, listened to and in safe hands, with stressful transactions made much smoother and more manageable.

Professional service
Clear explanations
Prompt communication
Kept informed
Friendly approach
Helpful throughout
Quick responses
Stress-free process
Supportive guidance
Highly recommended

ReviewSolicitors Review List

Profile image of Maeve Borges

Maeve Borges

Verified
Housing & Property

Equity Exchange and re--mortgage of property

My Solicitor Pauline Hodgson was excellent from start to finish, no delays at any stage and I received a reply to all emails within 24 hours. Very happy to recommend her services to others.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mrs Linda Finch

Mrs Linda Finch

Verified
Wills, Trusts & Probate

Power of Attorney

Lily Bone was very professional and explained everything to us very clearly.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you so much for your 5 star review for Lily - she is a much-valued member of our team who is committed to delivering a great service to her clients.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dave

Dave

Verified
Housing & Property

Property sale

Suzannah and Eleanor were helpful throughout

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

We really appreciate your positive review - Suzannah and Eleanor make a great team and are always on hand to make every matter progress as smoothly as possible.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lily

Lily

Verified
Housing & Property

First Class Service

Cannot recommend Alex & Kitty enough. They made my first purchase stress-free. Always available to speak to, regularly chased outstanding info from sellers solicitors. & raised enquiries and reported to me as soon as they could. Thank you sooo much!

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Your high praise and recommendation for Alex and Kitty is really appreciated - they really do take pride in delivering an excellent service to their clients. We wish you many happy years on your new home!

0
Collected on: ReviewSolicitor collection source logo
Profile image of N Clayton

N Clayton

Verified
Family Law

Lasting Power of Attorney & house sale

We were very pleased with how this matters was handled by Lily. We had used Smith & Co for other matters including a recent house sale dealt with by Suzannah. Both matters were dealt with speedily & efficiently but all people concerned were happy to answer my questions.

Legal experts tagged in
this review

A representative from Smith & Co Solicitors responded to this review

It's great to hear what a positive experience you had with Lily & Suzannah at Smith & Co, working in both the Private Client and Conveyancing departments. Our teams work closely together to ensure matters are progressing professionally and efficiently. Thank you for letting us know how well that worked for you.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Ben Steward

Ben Steward

Housing & Property

Ben

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

Legal experts tagged in
this review

Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients

0
Collected on: Google collection source logo
Profile image of Jojo Humes

Jojo Humes

Housing & Property

Jojo

I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.

Legal experts tagged in
this review

Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.

0
Collected on: Google collection source logo
Profile image of warren pike

warren pike

Notary

warren

excellent service

Solicitors tagged in
this review

A representative from Smith & Co Solicitors responded to this review

Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.

0
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Profile image of Jason

Jason

Jason

We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co

A representative from Smith & Co Solicitors responded to this review

Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky

0
Collected on: Google collection source logo
Profile image of Tracy

Tracy

Housing & Property

Tracy

Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!

A representative from Smith & Co Solicitors responded to this review

Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!

0
Collected on: Google collection source logo

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