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Howell-Jones LLP

4.8 | 26 Reviews 26 Reviews | Housing & Property
77 Total Company Reviews info icon Housing & Property | info icon 77 Total Company Reviews Housing & Property | info icon 77 Total Company Reviews

75 Surbiton Road, Kingston upon Thames, Surrey, KT1 2AF

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75 Surbiton Road, Kingston upon Thames, Surrey, KT1 2AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 463477

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Howell-Jones LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Rankings by area of expertise

The rankings below show the areas of expertise that Howell-Jones LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Howell-Jones LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Rankings by area of expertise

The rankings below show the areas of expertise that Howell-Jones LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Howell-Jones LLP

75 Surbiton Road, Kingston upon Thames, Surrey, KT1 2AF

Reviews

4.8 /5 26 Reviews
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Star rating

Rating

Clients say

What clients say about Howell-Jones LLP

The firm is praised for conveyancing, wills, lasting power of attorney, probate, settlement agreements and employment matters. Clients value its speed, efficiency, strong legal knowledge and practical, clear advice. Soft skills singled out include responsiveness, friendliness, patience, empathy and a reassuring, proactive approach, especially in stressful or time-sensitive cases. No major complaints were raised about the firm’s expertise; the main frustrations related to the inherent stress of transactions and legal complexity, which clients felt the team helped to simplify and manage well.

Efficient service
Clear communication
Prompt responses
Professional staff
Stress free
Friendly approach
Thorough advice
Patient support
Quick completion
Proactive handling

ReviewSolicitors Review List

Profile image of Piyush Patel

Piyush Patel

Housing & Property

Exceptional!

I genuinely cannot thank Shahida, Tara and Raheemah enough for everything they have done for me throughout my sale and purchase. I have been involved in property transactions for over 10 years, and I can honestly say that they have been the very best conveyancing team I have ever dealt with. The speed at which they handled everything was incredible. Despite the transaction being part of a chain, with a number of complications and moving parts along the way, they managed to get us to exchange in just under 10 weeks. That alone was a huge achievement and something I am extremely grateful for. What stood out even more was the level of communication and care. Every single email was answered, and whenever I called, one of the team was always there to speak to me. I never felt ignored, left in the dark or like I was simply another file on a desk. They made what can be an incredibly stressful process feel much more manageable. There were several moments where things became time-sensitive and stressful, but Shahida, Tara and Raheemah remained calm, professional, proactive and reassuring throughout. They genuinely went above and beyond to keep everything moving and to get us over the line. You can tell that they care about the people they are acting for, not just the transaction itself, and that made a huge difference to me. I will always be extremely grateful to Shahida, Tara and Raheemah for their hard work, patience, persistence and support. I would recommend them without hesitation to friends, family or anyone looking for a conveyancing team they can genuinely trust. Thank you all so much.

Solicitors tagged in
this review

A representative from Howell-Jones LLP responded to this review

Dear Piyush, Thank you for such a thoughtful review. We're pleased to hear that Shahida, Tara and Raheemah were able to support you through your sale and purchase, particularly during what can be a demanding and time-sensitive process. Providing clear communication and practical support is something we place great importance on, so your feedback will mean a great deal to the team. Thank you for your recommendation and for placing your trust in Howell Jones. Kind regards, Howell Jones Solicitors

0
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anonymous

Housing & Property

Sale of house. Efficient, patient, professional and friendly.

Howell Jones were recommended as a local (Raynes Park) solicitors office (specifically Leena Hindocha) for the sale of our house. I cannot praise them highly enough. Strongly recommend them. There was pressure from the buyers to complete the sale quickly in order to preserve the buyer's chain. Leena Hindocha working with Sara Lachhab, were a seamless double-act, so that there were absolutely no delays with members of the team having annual leave. Both Leena and Sara were very patient, explained everything and responded promptly to our emails or calls. We had complete confidence in them. I cannot recommend them highly enough.

Solicitors tagged in
this review

A representative from Howell-Jones LLP responded to this review

Thank you for taking the time to leave such a positive review. We're delighted to hear that Leena and Sara provided the support and responsiveness you needed throughout your house sale. Property transactions can often be time-sensitive, so it's great to know the team were able to keep everything progressing smoothly and provide continuity throughout the process. Your comments about their clear communication, patience and professionalism will mean a great deal to them. Thank you for your recommendation and for choosing Howell Jones. Kind regards, Howell Jones Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of John H

John H

Housing & Property

Excellent service, highly recommended

Siobhan at Howell-Jones Raynes Park handled my house purchase. Siobhan was always across the detail, she was efficient, pragmatic and commercial. It was all handled incredibly smoothly and I would recommend Howell-Jones and Siobhan without hesitation.

Legal experts tagged in
this review

A representative from Howell-Jones LLP responded to this review

Dear John, Thank you for your kind review. We're so pleased to hear that Siobhan provided the support, attention to detail and practical guidance you needed throughout your house purchase. Buying a property can be a significant milestone, so it's great to know the process was handled smoothly and efficiently from start to finish. Your recommendation means a great deal to us, and we'll be sure to pass your feedback on to Siobhan and the wider team at Howell Jones Raynes Park. Best wishes Howell Jones Solicitors

0
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M. Fernandes

Excellent conveyancing service - Cheam office

We as a family have used Howell Jones Solicitors multiple times over the years for our conveyancing and this is the second time I have used Tracey and Kayla in the Cheam office. They dealt with my sale very efficiently and were always readily available to deal with my enquiries and concerns. Their style of communication is clear and comprehensive as well as personable which is much appreciated when dealing with the stresses of a house sale/ purchase. I highly recommend Howell Jones Solicitors and Tracey and Kayla and her extended team. Thank you.

Legal experts tagged in
this review

A representative from Howell-Jones LLP responded to this review

Dear M. Fernandes, Thank you for your wonderful review and for continuing to place your trust in Howell Jones over the years. We are delighted to hear that Tracey and Kayla provided an efficient and responsive service during your sale, and that their clear, comprehensive and personable approach helped make the process less stressful. Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to Tracey and Kayla. We look forward to assisting you and your family again in the future should you need us. Best wishes, Howell Jones Solicitors

0
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Profile image of Charlie and Jess

Charlie and Jess

Housing & Property

House Purchase

We were very impressed with Howell Jones for our first property purchase. Our Solicitor, Stephanie, was excellent - we received prompt, practical advice that gave us confidence with our purchase and through her enquiries with the seller it was clear she had done a very thorough job. Her secretary, Mariam, was also very efficient and helped make the onboarding process seamless. I wouldn’t hesitate to recommend Stephanie and Howell Jones for their professionalism and service.

Solicitors tagged in
this review

A representative from Howell-Jones LLP responded to this review

Thank you, Charlie and Jess, for taking the time to leave such a positive review. We are so pleased to hear that Stephanie and Mariam were able to support you through your first property purchase and make the process as smooth as possible. It's wonderful to know that their professionalism, efficiency and practical advice gave you confidence throughout. We greatly appreciate your feedback and will be sure to pass your comments on to Stephanie and Mariam. Thank you for choosing Howell Jones. Best wishes, Howell Jones Solicitors

0
Collected on: ReviewSolicitor collection source logo

Reviews

4.9 /5 77 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Howell-Jones LLP

The firm is praised for conveyancing, wills, lasting power of attorney, probate, settlement agreements and employment matters. Clients value its speed, efficiency, strong legal knowledge and practical, clear advice. Soft skills singled out include responsiveness, friendliness, patience, empathy and a reassuring, proactive approach, especially in stressful or time-sensitive cases. No major complaints were raised about the firm’s expertise; the main frustrations related to the inherent stress of transactions and legal complexity, which clients felt the team helped to simplify and manage well.

Efficient service
Clear communication
Prompt responses
Professional staff
Stress free
Friendly approach
Thorough advice
Patient support
Quick completion
Proactive handling

ReviewSolicitors Review List

Profile image of Piyush Patel

Piyush Patel

Housing & Property

Exceptional!

I genuinely cannot thank Shahida, Tara and Raheemah enough for everything they have done for me throughout my sale and purchase. I have been involved in property transactions for over 10 years, and I can honestly say that they have been the very best conveyancing team I have ever dealt with. The speed at which they handled everything was incredible. Despite the transaction being part of a chain, with a number of complications and moving parts along the way, they managed to get us to exchange in just under 10 weeks. That alone was a huge achievement and something I am extremely grateful for. What stood out even more was the level of communication and care. Every single email was answered, and whenever I called, one of the team was always there to speak to me. I never felt ignored, left in the dark or like I was simply another file on a desk. They made what can be an incredibly stressful process feel much more manageable. There were several moments where things became time-sensitive and stressful, but Shahida, Tara and Raheemah remained calm, professional, proactive and reassuring throughout. They genuinely went above and beyond to keep everything moving and to get us over the line. You can tell that they care about the people they are acting for, not just the transaction itself, and that made a huge difference to me. I will always be extremely grateful to Shahida, Tara and Raheemah for their hard work, patience, persistence and support. I would recommend them without hesitation to friends, family or anyone looking for a conveyancing team they can genuinely trust. Thank you all so much.

Solicitors tagged in
this review

A representative from Howell-Jones LLP responded to this review

Dear Piyush, Thank you for such a thoughtful review. We're pleased to hear that Shahida, Tara and Raheemah were able to support you through your sale and purchase, particularly during what can be a demanding and time-sensitive process. Providing clear communication and practical support is something we place great importance on, so your feedback will mean a great deal to the team. Thank you for your recommendation and for placing your trust in Howell Jones. Kind regards, Howell Jones Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Employment

Working with Emily Sullivan from Howell Jones

I reached out to Howell Jones for support with a Settlement Agreement. I rang their office and was put through to a member of their team, Emily Sullivan, straight away. Emily quickly sent further details via email and helped with my claim. She answered all questions and ensured the process was stress free.

Solicitors tagged in
this review

A representative from Howell-Jones LLP responded to this review

Thank you for taking the time to leave a review. We're pleased to hear that Emily was able to provide clear advice and support throughout your Settlement Agreement matter, helping to make the process as straightforward and stress-free as possible. We appreciate your kind feedback and will be sure to pass your comments on to Emily. Kind regards, Howell Jones Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing & Property

Sale of house. Efficient, patient, professional and friendly.

Howell Jones were recommended as a local (Raynes Park) solicitors office (specifically Leena Hindocha) for the sale of our house. I cannot praise them highly enough. Strongly recommend them. There was pressure from the buyers to complete the sale quickly in order to preserve the buyer's chain. Leena Hindocha working with Sara Lachhab, were a seamless double-act, so that there were absolutely no delays with members of the team having annual leave. Both Leena and Sara were very patient, explained everything and responded promptly to our emails or calls. We had complete confidence in them. I cannot recommend them highly enough.

Solicitors tagged in
this review

A representative from Howell-Jones LLP responded to this review

Thank you for taking the time to leave such a positive review. We're delighted to hear that Leena and Sara provided the support and responsiveness you needed throughout your house sale. Property transactions can often be time-sensitive, so it's great to know the team were able to keep everything progressing smoothly and provide continuity throughout the process. Your comments about their clear communication, patience and professionalism will mean a great deal to them. Thank you for your recommendation and for choosing Howell Jones. Kind regards, Howell Jones Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of John H

John H

Housing & Property

Excellent service, highly recommended

Siobhan at Howell-Jones Raynes Park handled my house purchase. Siobhan was always across the detail, she was efficient, pragmatic and commercial. It was all handled incredibly smoothly and I would recommend Howell-Jones and Siobhan without hesitation.

Legal experts tagged in
this review

A representative from Howell-Jones LLP responded to this review

Dear John, Thank you for your kind review. We're so pleased to hear that Siobhan provided the support, attention to detail and practical guidance you needed throughout your house purchase. Buying a property can be a significant milestone, so it's great to know the process was handled smoothly and efficiently from start to finish. Your recommendation means a great deal to us, and we'll be sure to pass your feedback on to Siobhan and the wider team at Howell Jones Raynes Park. Best wishes Howell Jones Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of Natalie

Natalie

Emily was brilliant - highly recommend

Emily was fantastic throughout the whole process. She was professional, approachable and incredibly helpful, and explained everything clearly so I always understood what was happening and what I needed to do. She was also very responsive and made what could have been quite a stressful process feel straightforward and manageable. I really appreciated her advice, efficiency and support from start to finish. I would absolutely recommend Emily to anyone looking for clear, practical and professional legal advice. Thank you again!

A representative from Howell-Jones LLP responded to this review

Hi, Thank you for taking the time to leave such a thoughtful review. We're pleased to hear that Emily made the process feel straightforward and manageable, keeping you informed and supported every step of the way. We'll be sure to pass on your kind comments to Emily. Thank you for your recommendation and for trusting Howell Jones with your matter. Best wishes, Howell Jones Solicitors

0
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