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Howell-Jones LLP

4.8 | 22 Reviews 22 Reviews | Housing & Property
62 Total Company Reviews info icon Housing & Property | info icon 62 Total Company Reviews Housing & Property | info icon 62 Total Company Reviews

68 High Street, Walton-on-Thames, Surrey, KT12 1DT

01932 234500

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68 High Street, Walton-on-Thames, Surrey, KT12 1DT

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The Solicitors Regulation Authority

Regulator ID: 463480

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Howell-Jones LLP |

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Howell-Jones LLP only have 62 reviews listed.

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4.8
Excellent
22 Reviews
91%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Rankings by area of expertise

Local 1 / 7
National 819 / 11,165
4.9
Excellent
62 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Rankings by area of expertise

Contact details

01932 234500
hello@howell-jones.com
www.howell-jones.com

68 High Street, Walton-on-Thames, Surrey, KT12 1DT

Reviews

4.8 /5 22 Reviews
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Star rating

    Rating

    Clients say

    The firm is strong in wills, LPAs, probate, conveyancing (sales/purchases), employment and contractual disputes, with clear legal expertise and practical problem‑solving. Clients value professionalism, clear plain‑English explanations, responsiveness, organisation, empathy and flexibility (home visits, accommodating needs). Repeated clients praise consistency, thoroughness and timely communication. Negative points are rare but include occasional frustrations with complexity of legal processes and the need for reassurance; a few implied cases required extra patience during prolonged matters. Overall feedback is very positive but highlights that some clients need extra clarity and hand‑holding through complex cases.

    clear communication
    prompt response
    professional service
    knowledgeable staff
    sensitive handling
    home visits
    reasonable prices
    efficient process
    friendly staff
    good accessibility

    ReviewSolicitors Review List

    Profile image of Ron Greenfield

    Ron Greenfield

    Wills, Trusts & Probate

    Friendly, accessible, efficient and clarity

    We’ve have used this firm twice now. Firstly was to sell an inherited property and because that went so well we have recently updated our wills. So we have experienced two very different types of solicitors in terms of their knowledge and expertise but experienced the same high standard of service across both. Friendly, accessible, efficient and clarity. What more could you want when dealing with those important aspects of your life.

    Solicitors tagged in
    this review

    legal expert Ikram Raissi Ikram Raissi

    A representative from Howell-Jones LLP responded to this review

    Dear Ron, Thank you so much for your review which we will pass onto Ikram and the team. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Kate Gregg

    Kate Gregg

    Housing & Property

    excellent conveyancing services

    Howell Jones were fantastic throughout. Siobhan and Adara were genuinely great to work with. Organised, thorough and responsive. I couldn't have asked for better quality support. My purchase needed to move quickly, and Siobhan was instrumental in keeping everything on track. She made sure I was updated at every stage and clearly explained what I needed to do to help things progress. Her communication style is direct and easy to understand, which was incredibly helpful when navigating property law and all its complexities. Highly recommended - and thank you!

    Legal experts tagged in
    this review

    legal expert Siobhan O'Connor Siobhan O'Connor

    A representative from Howell-Jones LLP responded to this review

    Dear Kate, Thank you so much for your review which we will pass onto Siobhan and Adara. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

    2
    Collected on: ReviewSolicitor collection source logo
    Profile image of Jurie

    Jurie

    Housing & Property

    Excellent and professional service

    I worked closely with Sara Lachhab and Leena Hindocha from Howell Jones LLP to sell my property. This was the third property I’ve used them for. They were extremely easy to deal with — they took full charge of the process and followed up on everything without me ever needing to chase. I can highly recommend them if you want personal service and a genuine relationship

    Solicitors tagged in
    this review

    legal expert Leena Hindocha Leena Hindocha

    A representative from Howell-Jones LLP responded to this review

    Dear Jurie, Thank you so much for your review which we will pass on to Leena and Sara. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and we are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

    2
    Collected on: ReviewSolicitor collection source logo
    Profile image of M bragg

    M bragg

    Housing & Property

    Will review

    The service we received from Howell Jones Cheam office was very professional and courteous. IN particular the service we received from Serena Welch, was exceptional, as she provided clear advice and explained in detail ensuring that we understood clearly. She was polite and friendly and put us at ease. We would not hesitate to recommend this office to others, in fact we already have! The secretarial staff who answer the telephones are so polite and friendly. Thankyou all so much, from Mr and Mrs R. Bragg

    Solicitors tagged in
    this review

    legal expert Serena Welch Serena Welch

    A representative from Howell-Jones LLP responded to this review

    Dear Mr and Mrs R Bragg, Thank you so much for your review which we will pass on to Serena and the team at Cheam. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and we are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

    2
    Collected on: ReviewSolicitor collection source logo
    Profile image of Nigel Davies

    Nigel Davies

    Wills, Trusts & Probate

    Ten out of ten

    I have been dealing with Helen Hotten for eleven years now, dealing with changes to my will, buying and selling property, and other legal matters and I always found her very easy to deal with. She takes great care to explain things and answers any questions without hesitation although I might have asked them one or more times before.

    Solicitors tagged in
    this review

    legal expert Helen Hotten Helen Hotten

    A representative from Howell-Jones LLP responded to this review

    Dear Nigel, Thank you so much for your review which we will pass on to Helen. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and we are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

    2
    Collected on: ReviewSolicitor collection source logo

    Reviews

    4.9 /5 62 Reviews
    Filter your results
    Star rating

      Rating

      Clients say

      The firm is strong in wills, LPAs, probate, conveyancing (sales/purchases), employment and contractual disputes, with clear legal expertise and practical problem‑solving. Clients value professionalism, clear plain‑English explanations, responsiveness, organisation, empathy and flexibility (home visits, accommodating needs). Repeated clients praise consistency, thoroughness and timely communication. Negative points are rare but include occasional frustrations with complexity of legal processes and the need for reassurance; a few implied cases required extra patience during prolonged matters. Overall feedback is very positive but highlights that some clients need extra clarity and hand‑holding through complex cases.

      clear communication
      prompt response
      professional service
      knowledgeable staff
      sensitive handling
      home visits
      reasonable prices
      efficient process
      friendly staff
      good accessibility

      ReviewSolicitors Review List

      Profile image of JSC

      JSC

      Wills, Trusts & Probate

      Excellent experience!

      Jon Creswick listened carefully to my requirements, addressed all the questions my family had and was prompt in correspondence. Overall highly professional!

      Solicitors tagged in
      this review

      legal expert Jon Creswick Jon Creswick
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Tim & Lesley

      Tim & Lesley

      Wills, Trusts & Probate

      Wills updates for a senior couple

      We had used Howell-Jones to draw up earlier wills and enduring powers of attorney so had no hesitation in going back to them 13 years later, now in 2026. From first to last they offered us an excellent, prompt and helpful service, not least in agreeing to come to our home for the signing and witnessing as some disability issues and difficult parking near their Leatherhead office would have caused us problems otherwise.

      Solicitors tagged in
      this review

      legal expert Jon Creswick Jon Creswick

      A representative from Howell-Jones LLP responded to this review

      Dear Tim and Lesley, Thank you for your kind review and for choosing Howell Jones again after so many years. We are delighted to hear that you received the same excellent, prompt and helpful service that you remembered from your previous experience with us. We understand how important it is to make the process as straightforward and comfortable as possible, and we're pleased we could accommodate a home visit to help overcome the practical difficulties you faced. Your feedback means a great deal to the team, and we are grateful for the trust you have placed in us over the years. Best wishes, Howell Jones Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Lesley Smith

      Lesley Smith

      Employment

      Speedy Efficiently & Empathetic

      Had to contact Howell Jones at very short notice after being served an unexpected settlement. Was taken on by Chloe who explained everything very clearly and helped me navigate a difficult situation quickly and with kind consideration and I am very grateful to have instructed them.

      Solicitors tagged in
      this review

      legal expert Chloe Baxter Chloe Baxter

      A representative from Howell-Jones LLP responded to this review

      Dear Lesley, Thank you for taking the time to share your experience and for your kind feedback. We are pleased to hear that Chloe was able to provide clear advice, guidance and support during what was clearly a challenging and unexpected situation. Ensuring our clients feel informed and supported throughout the process is incredibly important to us, so it is wonderful to know that Chloe helped you navigate matters quickly and with care and consideration. Thank you for placing your trust in Howell Jones. We will be sure to pass your comments on to Chloe. Kind regards, Howell Jones Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Simon Mercer

      Simon Mercer

      Wills, Trusts & Probate

      New wills

      Ikram Raissi was first class in producing mine and my wife’s wills. She explained how best to deal with our requirements and the whole process was handled sensitively and with utmost professionalism.

      Solicitors tagged in
      this review

      legal expert Ikram Raissi Ikram Raissi

      A representative from Howell-Jones LLP responded to this review

      Dear Simon, Thank you so much for your review which we will pass onto Ikram. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Ron Greenfield

      Ron Greenfield

      Wills, Trusts & Probate

      Friendly, accessible, efficient and clarity

      We’ve have used this firm twice now. Firstly was to sell an inherited property and because that went so well we have recently updated our wills. So we have experienced two very different types of solicitors in terms of their knowledge and expertise but experienced the same high standard of service across both. Friendly, accessible, efficient and clarity. What more could you want when dealing with those important aspects of your life.

      Solicitors tagged in
      this review

      legal expert Ikram Raissi Ikram Raissi

      A representative from Howell-Jones LLP responded to this review

      Dear Ron, Thank you so much for your review which we will pass onto Ikram and the team. Here at Howell Jones we strive to provide a professional, knowledgeable and efficient service and are delighted that you have found us to be just that. We wish you all the very best and we would be delighted to work with you again in the future. Kind regards Howell Jones Solicitors

      0
      Collected on: ReviewSolicitor collection source logo

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