Top 10 of 1,792 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.8 485 Reviews

94%

Value for money

95%+

Success rate

95%+

Would recommend

4.9 101 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

5.0 43 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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Greg Hollingsworth

Tagged solicitor Greg Hollingsworth

I have been using Hollingsworth Solicitors for approximately six years and have always found them to be professional, approachable and honest in their advice. In particular, Greg Hollingsworth has been outstanding. One of the things I value most is his balanced approach. He gives realistic advice, explaining both the strengths and weaknesses of a case rather than simply telling you what you want to hear. That honesty has given me confidence in every matter he has handled. Most recently, Greg successfully represented me in a complex dispute and achieved an excellent outcome, recovering a substantial sum on my behalf. Throughout the case he was committed, knowledgeable and determined, always fighting my corner while providing clear, practical advice at every stage. Communication has always been excellent, and I have found the whole team to be friendly, responsive and easy to deal with. If you are looking for experienced solicitors in Leicester who provide honest legal advice and strong representation, I would have no hesitation in recommending Hollingsworth Solicitors. Five stars from me.

Review left by Chris Ward

4.9 211 Reviews

95%+

Value for money

95%+

Success rate

95%+

Would recommend

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