Thelma
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Extremely personable and knowledgeable
Excellent knowledge, friendly, approachable
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WBW Solicitors
01626 202 404
At WBW Solicitors we seek to deliver high quality advice, exceptional service and cost effective legal solutions throughout the South West. Our company is one of the largest legal practices in the South West, with offices based in Torquay, Paignton, Brixham, Newton Abbot, Exeter, Bovey Tracey, Exmouth, Honiton, Sidmouth, Launceston, Axminster, Chard and Seaton. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services to individuals and businesses, across a wide range of areas and commercial sectors. Read more...
- Address
- TQ12 2QP
- 01626 202 404
- www.wbw.co.uk
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WBW Solicitors
have 12 other locations
Available lawyers at WBW Solicitors
How WBW Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
AntonyParavel96
Collected on:
Pleasant Efficiency
After many years, and several different Solicitors around the country, my wife and I had reason to make amendments to our Wills. The process was efficient, friendly and helpful. We were perfectly satisfied.
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Matter Type:
Residential Conveyancing
Alan
Collected on:
First Class Service
Sam, one of the partners, along with her assistant Jasmine, provided me with nothing short of excellent service. Their warm and personal approach, while always remaining professional, put me at ease and gave me full confidence that my house conveyancing would go smoothly.
They kept me informed every step of the way, ensuring I always knew the current status of the process. Any questions I had were answered promptly and thoroughly. I cannot recommend this company highly enough—Sam and Jasmine, in particular, went above and beyond.
As I will require legal services for different matters over the next two years, I find it reassuring that this firm offers expertise across a wide range of areas to suit my needs. I now have my solicitor—a trusted go-to whenever I need advice or assistance—and I will gladly recommend them to friends and family.
Well done to the whole team! I’m delighted with your fair pricing and outstanding service.
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John
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Excellent Service
Therese Classon dealt with my injury claim in a very professional and efficient manner. The claims process was explained to me with great clarity and I was kept fully informed of progress throughout.
John Matthews.
Paignton
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Stephen
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Assistance with a Settlement Agreement
WBW advised me throughout the settlement agreement process, providing excellent advice, in a very competent and professional manner.
A representative from WBW Solicitors responded to this review on 03 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Settlement Agreements
bruce
Collected on:
Employment Contractual Agreement
Excellent solicitors. From the first contact to case closure confirmation, the WBW team covered two their offices and was directed by James Edmonds with Lucy Paget's support.
Lucy managed the initial enquiry with complete ease, which was extremely welcome when raising any legal concern, especially when you do not have any previous understanding of the subject matter. This good feeling continued as James both managed and articulated the legal aspects, in a reassuring, experienced and professional manner.
All communications directly with myself and also my employer, were handled without recourse which simplified the whole process.
Thank you all for your help.
A representative from WBW Solicitors responded to this review on 03 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Cathy
Collected on:
Excellent service
Could not fault, kept well informed on all matters discussed. Friendly and a pleasure to deal with.
A representative from WBW Solicitors responded to this review on 03 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Settlement Agreements
Susan
Collected on:
Excellent Service
I found dealing with these solicitors friendly and professional and needed the matter to be concluded within a short timespan which they did.
A representative from WBW Solicitors responded to this review on 03 August, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Tenant Eviction
Greg
Collected on:
Refreshingly good
Beginning the Section 21 eviction, i feared the worst in terms of huge legal costs and lengthy protracted processes. But Jenny Kemp moved matters along briskly, offering well balanced advice and working efficiently. She helped make this process as smooth as possible and i really appreciate her advice and highly professional conduct . Simply put, the best legal experience i have ever had. Thank you Jenny.
A representative from WBW Solicitors responded to this review on 19 June, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used WBW Solicitors.
Ben Cowling
Collected on:
Dispute solved
I cannot recommend this firm enough for their care and attention to my case. Their professionalism and determination to succeed was unquestionable.
A representative from WBW Solicitors responded to this review on 08 June, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Reviews collected from
Rob
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Rob
Very good
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Lewis
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Lewis
The lady on the front desk is absolutely lovely
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Martin
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Martin
A good experience picking up my mother's will. Nicely converted church and pleasant people to deal with. Experience would have been better if the customer car park was available...
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Iain
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Iain
Have to look at changing my WILL due to the problems I am facing, very helpful reception lady (Sharon) and also the Solicitor (Lucy)
A representative from WBW Solicitors responded to this review on 09 March, 2021:
Hi Iain, Thank you for your kind words and 5 star rating. We are glad that you were happy with the quality of our service and we look forward to doing business again with you in the future. All the best, WBW Solicitors
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Shane
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Shane
Very helpful, friendly efficient, can highly recommend Sam!
A representative from WBW Solicitors responded to this review on 09 March, 2021:
Thank you for your 5 star rating and review! Kind Regards, WBW Solicitors
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Reviews collected from
Zoe Mardon
Collected on:
Zoe Mardon
I worked with Amelia Smith, she was helpful and polite, worked very fast on my legal matter and was helpful in explaining the process to me all the way through,
I would highly recommend her and the company as a whole, very professional
Thank you Amelia for your hard work appreciate it more than you will ever know
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Helen McClellan
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Helen McClellan
fantastic solicitors, brilliant conveyancing team, a big thank you to Ashton, Caitlin, Mr Setter and Rosemary.
professional, highly experienced and top notch service
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Mica 'Meesh' Yelf
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Mica 'Meesh' Yelf
5 star customer service. Polite and friendly. I could not fault them at all. Highly appreciate all the help from the Newton Abbot offices.
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Richard Fox
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Richard Fox
Lara was very efficient, professional and timely with our conveyancing, would thoroughly recommend.
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Katie Ellis
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Katie Ellis
Caroline Jennings and her team gave an outstanding service on the sale of my property. They worked tirelessly to get it to completion after numerous hurdles from the other side. I cannot recommend them enough and will be using them again in the future.
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WBW Solicitors are accredited by
About this branch
Description
At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.
Regulated by
