Matter Type:
Probate
Walter
Collected on:
First Class Service
Helen Goodwin ( not listed )? handled our late mothers estate wonderfully, very caring and conscientious throughout, very professionally handled. Thank you 🤗?👌?👍
Was this review helpful?
WBW Solicitors
01626 202 404
At WBW Solicitors we seek to deliver high quality advice, exceptional service and cost effective legal solutions throughout the South West. Our company is one of the largest legal practices in the South West, with offices based in Torquay, Paignton, Newton Abbot, Exeter, Bovey Tracey, Exmouth, Honiton, Sidmouth, Launceston, Axminster, Chard and Seaton. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services to individuals and businesses, across a wide range of areas and commercial sectors. Read more...
- Address
- TQ12 2QP
- 01626 202 404
- www.wbw.co.uk
View map
Accreditations
Other locations
Other locations
WBW Solicitors
have 11 other locations
Available solicitors at WBW Solicitors
How WBW Solicitors Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
Rankings by area of expertise
The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
-
Excellent
-
Very Good
-
Average
-
Poor
-
Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used WBW Solicitors.
Matter Type:
Settlement Agreements
Laura
Collected on:
A thorough and very personable service!
Kerry is not only knowledgeable, but also incredibly approachable. No question is a silly question - which when dealing with anything legal, I have often feel the case!
I am very grateful for the support and guidance we received from Kerry during a difficult period in my employment, without doubt I wouldn't have received the outcome I did without Kerry's input.
I cannot recommend the services of WBW, particularly Kerry Curd enough.
Was this review helpful?
Sue
Collected on:
Disappointing
Many errors in the documents offered for signature (which had already been relayed to WBW); lack of attention to detail; the signing of the documents was conducted in a very offhand manner; I had the feeling I was being rushed through the process
A representative from WBW Solicitors responded to this review on 12 January, 2022:
We are really sorry you feel disappointed with the service received in your matter. We take feedback like this seriously and we have passed on your comments to the head of department who will look into this. Please do contact us directly if you have any additional comments about the service received. Kinds regards, WBW Solicitors
Was this review helpful?
Matter Type:
Commercial Law
Nigel
Collected on:
Exceptional professional advice
It was a very positive, pleasant and ‘client friendly’ experience throughout. Exceptional professional advice.
Was this review helpful?
Verified review
This review has been left by a verified client who used WBW Solicitors.
Sue
Collected on:
House conveyance
Pippa was excellent, always replied promptly to e. mails and got the job done in the specified time limit, thank you I couldn,t fault her.
A representative from WBW Solicitors responded to this review on 19 July, 2021:
Hi Sue, Thanks for 5 star rating and positive feedback. Have a great day. Kind Regards, WBW Solicitors.
Was this review helpful?
Verified review
This review has been left by a verified client who used WBW Solicitors.
Matter Type:
Purchase and Sale
Rob
Collected on:
Excellent service
Pippa handled the sale of my elderly parents’ house efficiently in less than 6 weeks. They were appreciative of her meeting them in their care home and she was helpful and straightforward to deal with all the way through the process.
A representative from WBW Solicitors responded to this review on 19 July, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful?
Matter Type:
Wills
Roderic and Elizabeth
Collected on:
Excellent Service
Melissa dealt with our matter very efficiently. We were kept fully informed and despite the Covid regulations everything was handled very promptly.
Was this review helpful?
Matter Type:
Employment Contracts
Abi
Collected on:
Friendly Professional advice
I needed to engage Kerrys Services when taking on my first employee - she drafted an excellent employment contract that suited my exact requirements and provided advise on all aspects relating to this change for my business. I would highly recommend her.
Was this review helpful?
Matter Type:
Probate
Barbara
Collected on:
Late Mums Estate
What excellent service from start to end. Very caring and understanding at such a difficult time. Thoroughly recommended.
Was this review helpful?
roger
Collected on:
GREAT AND FRIENDLY SERVICE
Emma Oakley, provided me with great service and understood my circumstance's perfectly, i will be using them for all my legal needs from now on, as i trust them to do a great and timely job on my behalf .
Was this review helpful?
Reviews collected from
Rob
Collected on:
Rob
Very good
Was this review helpful?
Cheryl
Collected on:
Cheryl
Never returned my call
Was this review helpful?
Lewis
Collected on:
Lewis
The lady on the front desk is absolutely lovely
Was this review helpful?
Pro
Collected on:
Pro
I went to Enable Law after WBW, a firm that had originally taken my case on despite not having the staff to manage it, failed me incompetently. They should have told me in the first place they only had two solicitors capable of handling my case, and not a team, and that their cases were already overloaded. And so it transpired that after many months, and a staff member down, WBW gave me the option of either leaving and starting again elsewhere or waiting a further year, before they'd have time to even see me again, because they had more cases than they could manage! So then why did WBW take the case in the first place? So I was recommended by a friend to Enable Law and they not only came to the rescue, but they managed to win my case for me, against all odds, and with consummate care, kindness, and professionalism.
I would as a consequence unhesitatingly recommend Enable Law to anyone in need of of a top firm specialising in compensation claims, and I'd like especially to thank Rob Antrobus and Morgan Lister at Enable Law for all their kind professional help.
Was this review helpful?
Martin
Collected on:
Martin
A good experience picking up my mother's will. Nicely converted church and pleasant people to deal with. Experience would have been better if the customer car park was available...
Was this review helpful?
Reviews collected from
Zoe Mardon
Collected on:
Zoe Mardon
I worked with Amelia Smith, she was helpful and polite, worked very fast on my legal matter and was helpful in explaining the process to me all the way through,
I would highly recommend her and the company as a whole, very professional
Thank you Amelia for your hard work appreciate it more than you will ever know
Was this review helpful?
Helen McClellan
Collected on:
Helen McClellan
fantastic solicitors, brilliant conveyancing team, a big thank you to Ashton, Caitlin, Mr Setter and Rosemary.
professional, highly experienced and top notch service
Was this review helpful?
Mica 'Meesh' Yelf
Collected on:
Mica 'Meesh' Yelf
5 star customer service. Polite and friendly. I could not fault them at all. Highly appreciate all the help from the Newton Abbot offices.
Was this review helpful?
Richard Fox
Collected on:
Richard Fox
Lara was very efficient, professional and timely with our conveyancing, would thoroughly recommend.
Was this review helpful?
Katie Ellis
Collected on:
Katie Ellis
Caroline Jennings and her team gave an outstanding service on the sale of my property. They worked tirelessly to get it to completion after numerous hurdles from the other side. I cannot recommend them enough and will be using them again in the future.
Was this review helpful?
WBW Solicitors are accredited by
About this branch
Description
At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.
Regulated by
