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How WBW Solicitors Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 33%
About Right 66%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    422
  • Very Good

    15
  • Average

    0
  • Poor

    2
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
robin

Matter Type:

Wills

robin

September 17, 2023

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Collected on:

will

A professional and friendly service offered and provided.

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Ann

Verified review

This review has been left by a verified client who used WBW Solicitors.

Ann

October 22, 2024

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Collected on:

Great communication

Louise has been excellent in keeping myself and estate agent informed at every step. She deals with business promptly and has a great assistant too. Getting hold of Louise or her assistant has always been easy too.

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Stephen Jones

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Residential Conveyancing

Stephen Jones

September 22, 2024

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Collected on:

Conveyancing

We found Louise to be very thorough and efficient. She was recommended to us by 2 separate established estate agents .

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Scott Tucker

Verified review

This review has been left by a verified client who used WBW Solicitors.

Scott Tucker

September 20, 2024

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House purchase 2024

We used Louise Crockford and the team at WBW solicitors for our house move this year.
In our previous house moves we found dealing with uncommunicative and slow acting solicitors to be one of the most stressful aspects of the move. Louise and team were a revelation - really responsive, quick and crystal clear and approachable. I cannot speak highly enough of the service they provided. Faultless.

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Mark

Mark

September 19, 2024

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Collected on:

Land purchase

Verry helpful and patience in all correspondence

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Rowena Ford

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Residential Conveyancing

Rowena Ford

September 13, 2024

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Collected on:

Brilliant solicitor

We dealt with Louise at Launceston and she was professional and helpful through the whole long exhausting process of several buyers and some very strange issues. She always responded promptly and actively chased the sale and purchase. As always, the issue with any conveyancing is with the least efficient solicitor in the chain and this is what caused the delays - Louise did everything she could in a difficult situation.

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Trudy Bates

Verified review

This review has been left by a verified client who used WBW Solicitors.

Matter Type:

Residential Conveyancing

Trudy Bates

September 13, 2024

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Collected on:

Sale/purchase

Overall extremely pleased with the service provided
Professional.
Very quick to respond to any correspondence.
Highly recommend

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H

H

September 11, 2024

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Professional and helpful service

Used wbw for legal for 2 probates and all the associated accounting over 6 years. Professional and helpful. Managed everything and probate was trouble free and comparatively fast. Would use them again

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Julie

Matter Type:

Consumer Rights

Julie

August 06, 2024

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Collected on:

Superb support regarding our purchase of faulty goods

As explained in the review, we bought a mobility van that broke down on the first leg of our journey home from the forecourt of the garage we bought it from! The garage owner/director has continued to state that the van wasn't under warranty so the broken-down gearbox isn't eligible for repair. Because it broke down on the day of purchase, we are covered under the Consumer Rights Act and Catherine has been extremely supportive in handling our complaint against the garage through the Small Claims Court. I highly recommend Catherine for her kindness, support and expertise and for going over and above the call of duty. I will certainly come back to her if we have any similar problems in the future.

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Anthony Chudleigh

Verified review

This review has been left by a verified client who used WBW Solicitors.

Anthony Chudleigh

July 01, 2024

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Collected on:

Sales

Very satisfactory and efficient……………………………………..

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Reviews collected from

Caroline

Caroline

September 10, 2021

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Caroline

Very good service.
Thank you.

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Daphne

Daphne

September 10, 2021

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Daphne

Best solicitors

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Rob

Rob

September 02, 2021

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Rob

Very good

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Lewis

Lewis

August 14, 2021

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Lewis

The lady on the front desk is absolutely lovely

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Andrew

Andrew

July 28, 2021

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Collected on:

Andrew

Very helpful just what I need

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WBW Solicitors are accredited by

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About this branch

Description

At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.

Regulated by

Solicitors Regulation Authority

Legal services