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How WBW Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of WBW Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using WBW Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how WBW Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used WBW Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how WBW Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that WBW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    411
  • Very Good

    14
  • Average

    0
  • Poor

    2
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Claire

Claire

June 16, 2023

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Collected on:

No win no fee case

WBW assisted me on a case when I sustained an injury from a fall, they advised they would proceed on a 'No win, No fee basis', I was very impressed with the professional service I received, they communicated with me all along the way and I felt very supported.

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David

Matter Type:

Residential Conveyancing

David

January 27, 2023

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Purchase of Reirement Apartment

We were recommended to Yvonne Kellow to do the conveyancing on our difficult and complicated purchase of a retirement apartment. From the start Yvonne was very very professional in giving us the advice and help we needed. Througout this purchsse we were able to always speak to either Yvonne or her fantastic efficient Secretary Catherine Colridge. Nothing we asked advice on was too much trouble for either of them to answer. We have dealt with msny solicitors over the years and we found Yvonne and Catherine at WBW Paignton to be the best we have ever exlperienced. They sre a credit to this firm and we cannot oraise them enough. We sre now intending to use the firm again for a renewal Will. We would certainly recommend Yvonne, Cathetine and WBW Solicitors to anyone.

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Becky

Becky

January 25, 2023

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Collected on:

Excellent service

Louise Evers was my solicitor for both the purchase and sale of one house in Paignton and I would recommend her without hesitation. She is lovely: friendly, experienced, reliable, 'on it' and she inspired confidence. For my next transaction she will be my automatic go-to choice - that says it all.

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Anonymous

Verified review

This review has been left by a verified client who used WBW Solicitors.

Anonymous

January 23, 2023

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Collected on:

Personal Injury Claim

I cannot speak highly enough for WBW Solicitors Paignton and the solicitor handling my case. Richard Blair worked very hard to bring my claim to a successful conclusion. I would definitely recommend WBW, to anyone wanting outstanding legal services.

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Torbay customer

Verified review

This review has been left by a verified client who used WBW Solicitors.

Torbay customer

January 23, 2023

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Fantastic service highly recommend

Richard Blair helped me with my claim, throughout the time on my case he was efficient, professional and maintained excellent communication. I felt looked after from the moment i contacted WBW right up until the case had successfully finished. I was/am extremely pleased with the service i received and felt thoroughly looked after.

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Tia

Verified review

This review has been left by a verified client who used WBW Solicitors.

Tia

January 23, 2023

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Collected on:

Outstanding!

WBW have been amazing with our case. It was a very emotional, distressing time but Richard made everything so simple and smooth sailing for us! Had an amazing outcome and didn’t endure any extra stress than what we was already dealing with. Highly recommend! Thankyou all again!

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Christopher

Matter Type:

Residential Conveyancing

Christopher

January 07, 2023

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Collected on:

Conveyancing

Superb service, kept fully infotmed. all communications friendly and helpful

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Mark

Matter Type:

Residential Conveyancing

Mark

December 17, 2022

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Collected on:

Excellent service with difficult purchase and sale

Fantastic service received from Yvonne, Catherine and colleagues regarding the sale of our existing and purchase of a new property. Both difficult cases for different reasons, handled with professionalism throughout. Yvonne, Catherine and the team were always approachable, friendly and communicative, which made a difficult process so much easier from our perspective. Highly recommend!

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Richard

Richard

September 29, 2022

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Collected on:

Dispute resolution

With regard to Rhiann specifically, I have found her to be very efficient and responsive. She communicated well and achieved the desired outcome.

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Sheila

Matter Type:

Wills

Sheila

February 16, 2022

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Collected on:

Satisfaction All Round

In dealing with my Will, as I am now widowed, it was from the very first session was relaxing and, I felt, totally at ease.
The atmosphere in the building was unhurried and friendly, but absolutely evident of 100% professionalism.

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Reviews collected from

Daphne

Daphne

September 10, 2021

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Daphne

Best solicitors

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Barbara

Barbara

August 04, 2020

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Barbara

Recently sold locally and purchased in Yorkshire. I cannot recommend Giselle Sayed enough; she kept in contact throughout despite the difficulties brought about by Covid-19. Keeping in touch by e.mail; phone and letter and did all within her power to push our purchase through as quickly as possible.

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Victor

Victor

June 19, 2019

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Victor

Giselle Sayed
Was first class in the sale of our house and the purchase of our new house, We would definitely use again and recommend A Big Thank You From us both

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Ann-Marie

Ann-Marie

April 23, 2018

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Ann-Marie

Very friendly and helpful polite and go above and beyond to meet your needs

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Tony

Tony

January 12, 2018

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Collected on:

Tony

Thank you to Ian Bradbury and his secretary Catherine Coldridge for making the whole process of selling and buying our property a stress free process. Ian cut through the jargon and was always at the end of the phone to answer any queries. We had 5 buyers in the chain and he managed to complete in record time, thanks to Ian’s experience and professionalism.

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About this branch

Description

At WBW Solicitors, we have a very different approach to doing business. We have a simple philosophy; that every customer – whether they are coming to us as an individual, from a company or other organisation – has a unique set of requirements and we believe that the way we operate, and the service we offer, should be driven by this. We put our customers at the very centre of how we do business and offer tailor-made solutions for the best possible results. Our aim is always to be approachable, accessible and open in our dealings with our clients. We build and sustain good relationships, which are based on us understanding our customers’ needs and offering the best advice.

Regulated by

Solicitors Regulation Authority

Legal services