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Austin Kemp Solicitors Limited

The Mailbox, Wharfside Street, Birmingham, West Midlands, B1 1RD

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The Mailbox, Wharfside Street, Birmingham, West Midlands, B1 1RD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8014050

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Austin Kemp Solicitors Limited only have 12 reviews listed.

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Austin Kemp Solicitors Limited Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Rankings by area of expertise

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Austin Kemp Solicitors Limited Review Scores & Client Satisfaction Overview

1.9
Poor
33%
Value for
Money
50% below
national average
17%
Success
Rate
65% below
national average
17%
Would
Recommend
64% below
national average
Communication 2.0/5
Initial Impressions 2.8/5
Approachability 2.2/5
Documentation Accuracy 1.8/5
Legal Knowledge 2.0/5
Value for money 1.7/5

Rankings by area of expertise

The rankings below show the areas of expertise that Austin Kemp Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Austin Kemp Solicitors Limited

The Mailbox, Wharfside Street, Birmingham, West Midlands, B1 1RD

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Reviews

1.9 /5 12 Reviews
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Gita

Overcharged, Neglected, and Secretly Sued – Vulnerable Clients Beware

If I could give zero stars, I would. As a vulnerable client still experiencing domestic abuse, I am beyond shocked by this firm’s conduct. I was receiving threats and had to leave the country for my own safety. Despite this, I paid them over £15,000 (after being told it would cost £3,000). They never consulted me about extra charges, failed to act on my instructions, and left me without a lawyer at the worst possible time. They never contacted me about taking me to court for a CCJ. I only found out months later when I requested my data. The amount was disputed, and I was left to prepare my own defence bundle while they still charged me for work they never completed. They repeatedly failed to submit critical evidence to the police on my behalf. Their negligence meant I was arrested multiple times, forced to leave the country, and suffered serious harm—all based on fabricated evidence that could have been disproved if my lawyer, Stephen Fern, had simply done his job. He took my witness statements in June 2024 (and charged me), then never submitted them. If you care about your money, your safety, or basic professionalism, avoid this firm at all costs

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JereMy

Family Law

Very poor and poor service with advisers leaving

Poor / no advice just going through a process

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Rowland

Slow, Inefficient, Expensive

Unfortunately the speed of their case delivery is nowhere near the efficiency of their monthly client billing process. They are slow, inefficient, but expensive.

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Peter

Family Law

1 star for outcome achieved. 4 stars for effort. Costly mistakes

SA has many years of experience and was broadly helpful through the process but her experience was outdated and she made some very costly errors including errors in forms submitted which ended up extending the process and costing a LOT more in time, stress and cost. SA did not advise me well of all the latest processes for digital communication with the courts which I believe also extended the process and increased cost. I DO NOT recommend SA or Austin Kemp - total cost result was 2-3 times national average. Recommend to seek a more modern solution such as Amicable, Divorce Surgery or consider the forthcoming www.separatespace.co.uk once live

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Hemen

Awful

I went to this solicitor I paid £300 then he said £1000 deposit he said I might get it back earlier. After I received a letter I had to sort it out myself he only sent 1 letter and he asked for another £1080 which was for one letter. I called them and complained saying it’s too expensive then I received another letter asking for another £900 stating some of the fee was for the phone call which I complained about the price! -mr Farouq.

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