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HCC Solicitors

4.6 | 120 Reviews 120 Reviews | Objects Causing Injuries
242 Total Company Reviews info icon Objects Causing Injuries | info icon 242 Total Company Reviews Objects Causing Injuries | info icon 242 Total Company Reviews

Room 2.22, Cpaces Crossway, 156 Great Charles Street, Birmingham, West Midlands, B3 3HN

Accepting new clients

Room 2.22, Cpaces Crossway, 156 Great Charles Street, Birmingham, West Midlands, B3 3HN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 661499

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HCC Solicitors |

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HCC Solicitors Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

HCC Solicitors are accredited by

The Law Society accreditation awarded to HCC Solicitors

Description

Horwich Cohen Coghlan (HCC) Solicitors is an award-winning serious injury law firm with offices in Manchester, Birmingham and London. With more than 200 staff, we are able to deliver outstanding legal services to clients nationwide. Injury cases are handled by specialist teams across our Personal Injury department, and we use the latest technology and claims management software to ensure that that claims are progressed quickly without any compromise on service levels.

Rankings by area of expertise

The rankings below show the areas of expertise that HCC Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HCC Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

HCC Solicitors are accredited by

The Law Society accreditation awarded to HCC Solicitors

Description

Horwich Cohen Coghlan (HCC) Solicitors is an award-winning serious injury law firm with offices in Manchester, Birmingham and London. With more than 200 staff, we are able to deliver outstanding legal services to clients nationwide. Injury cases are handled by specialist teams across our Personal Injury department, and we use the latest technology and claims management software to ensure that that claims are progressed quickly without any compromise on service levels.

Rankings by area of expertise

The rankings below show the areas of expertise that HCC Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - HCC Solicitors

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00 (Open)
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

Room 2.22, Cpaces Crossway, 156 Great Charles Street, Birmingham, West Midlands, B3 3HN

Reviews

4.6 /5 120 Reviews
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Rating

Review Source

Clients say

What clients say about HCC Solicitors

The firm specialises in personal injury and road-traffic claims, handling complex and sensitive cases, medical assessments, interim payments, rehabilitation and court attendance. Clients praise strong legal expertise, effective case management and successful settlements. Valued soft skills include clear, prompt communication, empathy, approachability, professionalism, persistence and personalised support — clients felt listened to, reassured and well cared for throughout long or traumatic processes.

Excellent communication
Clear explanations
Professional team
Approachable staff
Strong advocacy
Prompt updates
Compassionate care
Efficient handling
Good settlements
Thorough assessments

ReviewSolicitors Review List

Profile image of Bob Milne

Bob Milne

Personal Injury

Car Accident Personal Injury Claim

After being injured in a car accident that was not my fault, I was directed to Patrick at HCC via a friend's recommendation. Patrick was able to undertake the initial assessment and directed me to Heather, Zuzanna and Tyla in the London team for day-to-day communication and casework. I found the team gave excellent communication and they were able to clearly explain the process as well as organising all the required comprehensive medical assessments. It took approximately 18 months to reach a settlement, which was not bad considering the the time it takes to see all the medical experts. Overall, I found the team professional and approachable and they took the time to discuss my case at depth when needed. We came out with a good settlement and I would recommend them for personal injury claims.

A representative from HCC Solicitors responded to this review

Thank you Bob for your kind and detailed feedback. We're delighted to hear that Patrick, Heather, Zuzanna, and Tyla were able to support you throughout your claim and make the process clear and manageable. Achieving a positive outcome for you is always our goal, and we’re pleased you felt well looked after.

0
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Profile image of anonymous

anonymous

Personal Injury

Clients say

From day one, HCC handled my personal injury claim with real care and expertise. They explained every step clearly, kept me updated without me having to chase, and fought hard to get the best settlement for my injuries and losses. Communication was always prompt and I never felt like just another case number. Thanks to HCC, I could focus on recovery while they dealt with the stress. Would absolutely recommend to anyone needing help after a road traffic accident. Heather, Zuzanna and Tyla I cannot thank them enough for the support, their commitment and their communication.

A representative from HCC Solicitors responded to this review

Thank you so much for your kind words. We’re delighted to hear that you felt supported and well-informed throughout your claim. Heather, Zuzanna and Tyla will be especially pleased to know the difference their care and commitment made. Wishing you all the very best in your continued recovery.

0
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Profile image of Faye Matthams

Faye Matthams

Verified
Personal Injury

Excellent service and care

HCC are a dedicated firm providing excellent customer care

A representative from HCC Solicitors responded to this review

Thank you Faye for your kind words! We're thrilled to hear you had a great experience with our team and truly appreciate your recognition of our commitment to customer care.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew

Andrew

Personal Injury

Winners in celebrating a recent success! šŸ„‡

Special thanks to the London Team - Heather, Zuzanna and Tyla. They took over my case from another firm and really showed how it’s done properly… going on to secure a settlement of around triple the previously predicted amount! And talk about care for clients… advised me on day one and acted on securing a much larger interim payment to keep things ticking along nicely which helped massively. They are incredibly knowledgeable and passionate about achieving the best possible result for their clients. A fierce force to reckon with, both for the opposition - and sometimes even in-house when challenged! They always stood their ground and encouraged me to do the same. I was always kept fully up to date throughout the process, and it’s clear they genuinely care about the people they represent moving forward. I’m very grateful for everything they did for me and wouldn’t hesitate to recommend them without a second thought. All the best guys!

A representative from HCC Solicitors responded to this review

Thank you so much Andrew for your thoughtful feedback. We’re thrilled to hear the London team made such a positive impact and achieved the result you deserved. Your kind words mean a great deal, and we truly appreciate your recommendation.

0
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Profile image of Nicola Bartley

Nicola Bartley

Verified

Fantastic fern of solicitors

Horwich Cohen Coghlan (Adam Thornley, Nicole McCrann and Lisa Anwyl) have been amazing helping me through a very difficult time and guiding me all of the way through my claim. From the very start to settlement they have offered me great support. Adam would ring me and keep me fully updated with everything and if I needed help, I would speak to Lisa, she has been a massive help to me explaining things to me and goes above and beyond to help me in any way she could. They are very respectful and understand what you are going through. I really cannot thank them enough for their support.

A representative from HCC Solicitors responded to this review

Thank you so much for taking the time to leave this review. We’re delighted to hear that Adam, Nicole and Lisa were able to support you so well during such a difficult time and keep you fully informed throughout your claim. Wishing you all the very best moving forward.

0
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Other Reviews

Profile image of gstaraj

gstaraj

gstaraj

After my car accident i was reccomend this service from a family friend. Best decision i ever made, joe helped me massively through the entire process, he made everything run so smoothly and always put my needs ahead of everything. 10/10 would reccomend to anyone who needs good representation from a outstanding team

A representative from HCC Solicitors responded to this review

Thank you so much for your kind words and 5-star review. We’re delighted to hear Joe was able to support you and make the process smooth during a difficult time. Your recommendation truly means a lot to our entire team.

0
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Profile image of Simone

Simone

Simone

After being hit by a drunk driver, I contacted several solicitors to explore my options. Most seemed to be uninterested or mainly focused on financial outcome. HCC were the complete opposite – from my very first call they showed genuine concern for my wellbeing and provided over two years of unwavering support. Communication was consistent and transparent throughout – nothing was ever too much or too little for them, and they were always happy to answer my questions (no matter how daft) I’m incredibly grateful to Joe Dodman, Katie and Patrick them for their professionalism, kindness and dedication to both me and my case. Thanks to them, I’m in a better place physically and mentally – and they secured an excellent result. I cannot recommend HCC solicitors highly enough.

A representative from HCC Solicitors responded to this review

Thank you so much for your kind words. We’re incredibly grateful you chose HCC Solicitors to support you through your difficult time. Joe, Katie, and Patrick will be especially pleased to hear how much their care and dedication meant to you. Wishing you all the very best for the future.

0
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Profile image of Vanessa

Vanessa

Personal Injury

Vanessa

I was given Joe Dodman as a solicitor when was husband was killed in a motorcycle collision in 2021 I can’t thank him enough he always kept me up to date with things and he got me a great outcome He was very good with me and my family I can’t thank him enough

A representative from HCC Solicitors responded to this review

Thank you so much for your review Vanessa. We really appreciate your feedback about Joe and how he helped you and your family.

0
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Profile image of Imad

Imad

Personal Injury

Imad

Had Joe Dodman and his team representing me for a motorbike accident I was involved in a couple years ago and I couldn’t have hoped for a better outcome. Updated me when it was relevant and was very clear in their communication throughout the whole process, couldn’t recommend them enough

0
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Carl

Clinical Negligence

Carl

we found hcc Solicitors very proffesional and attentive managing our claim Vicky Hewes was always abrest of everything and kept us informed at all times It lasted a long time but she kept going and we will always be truly greatful for her endevours

0
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Reviews

4.7 /5 242 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HCC Solicitors

The firm specialises in personal injury and road-traffic claims, handling complex and sensitive cases, medical assessments, interim payments, rehabilitation and court attendance. Clients praise strong legal expertise, effective case management and successful settlements. Valued soft skills include clear, prompt communication, empathy, approachability, professionalism, persistence and personalised support — clients felt listened to, reassured and well cared for throughout long or traumatic processes.

Excellent communication
Clear explanations
Professional team
Approachable staff
Strong advocacy
Prompt updates
Compassionate care
Efficient handling
Good settlements
Thorough assessments

ReviewSolicitors Review List

Profile image of Jane McDonnell

Jane McDonnell

Fantastic Service

HCC acted for me at a very difficult time as I had never been in this situation before so was a little apprehensive. I can only say that the service I received from every single person I dealt with at HCC was professional, efficient, understanding and empathetic to the situation I was in they guided me through every stage of the process with utmost professionalism and efficiency. I will forever be grateful for their services and would highly recommend them to anyone without hesitation. Once again to everyone at HCC I cannot thank you enough.

Solicitors tagged in
this review

A representative from HCC Solicitors responded to this review

Thank you for your thoughtful feedback. We’re especially pleased to hear that Amber and the wider HCC team were able to support you with professionalism, empathy, and clarity during what we understand was a difficult time. Your recommendation is truly appreciated, and we wish you all the very best for the future.

0
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Profile image of Bob Milne

Bob Milne

Personal Injury

Car Accident Personal Injury Claim

After being injured in a car accident that was not my fault, I was directed to Patrick at HCC via a friend's recommendation. Patrick was able to undertake the initial assessment and directed me to Heather, Zuzanna and Tyla in the London team for day-to-day communication and casework. I found the team gave excellent communication and they were able to clearly explain the process as well as organising all the required comprehensive medical assessments. It took approximately 18 months to reach a settlement, which was not bad considering the the time it takes to see all the medical experts. Overall, I found the team professional and approachable and they took the time to discuss my case at depth when needed. We came out with a good settlement and I would recommend them for personal injury claims.

A representative from HCC Solicitors responded to this review

Thank you Bob for your kind and detailed feedback. We're delighted to hear that Patrick, Heather, Zuzanna, and Tyla were able to support you throughout your claim and make the process clear and manageable. Achieving a positive outcome for you is always our goal, and we’re pleased you felt well looked after.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Personal Injury

Clients say

From day one, HCC handled my personal injury claim with real care and expertise. They explained every step clearly, kept me updated without me having to chase, and fought hard to get the best settlement for my injuries and losses. Communication was always prompt and I never felt like just another case number. Thanks to HCC, I could focus on recovery while they dealt with the stress. Would absolutely recommend to anyone needing help after a road traffic accident. Heather, Zuzanna and Tyla I cannot thank them enough for the support, their commitment and their communication.

A representative from HCC Solicitors responded to this review

Thank you so much for your kind words. We’re delighted to hear that you felt supported and well-informed throughout your claim. Heather, Zuzanna and Tyla will be especially pleased to know the difference their care and commitment made. Wishing you all the very best in your continued recovery.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Faye Matthams

Faye Matthams

Verified
Personal Injury

Excellent service and care

HCC are a dedicated firm providing excellent customer care

A representative from HCC Solicitors responded to this review

Thank you Faye for your kind words! We're thrilled to hear you had a great experience with our team and truly appreciate your recognition of our commitment to customer care.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew

Andrew

Personal Injury

Winners in celebrating a recent success! šŸ„‡

Special thanks to the London Team - Heather, Zuzanna and Tyla. They took over my case from another firm and really showed how it’s done properly… going on to secure a settlement of around triple the previously predicted amount! And talk about care for clients… advised me on day one and acted on securing a much larger interim payment to keep things ticking along nicely which helped massively. They are incredibly knowledgeable and passionate about achieving the best possible result for their clients. A fierce force to reckon with, both for the opposition - and sometimes even in-house when challenged! They always stood their ground and encouraged me to do the same. I was always kept fully up to date throughout the process, and it’s clear they genuinely care about the people they represent moving forward. I’m very grateful for everything they did for me and wouldn’t hesitate to recommend them without a second thought. All the best guys!

A representative from HCC Solicitors responded to this review

Thank you so much Andrew for your thoughtful feedback. We’re thrilled to hear the London team made such a positive impact and achieved the result you deserved. Your kind words mean a great deal, and we truly appreciate your recommendation.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of William Horden

William Horden

William

Friendly staff and comforting environment

0
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Profile image of Lukasz Kolek

Lukasz Kolek

Lukasz

I would like to sincerely thank the entire team for their professional support and full commitment in handling my case. From the very beginning, I felt well informed and treated with respect. Communication was quick and professional, and every matter was explained to me clearly. I truly appreciate the effectiveness, experience, and individual approach to the client. Thanks to your support, the whole process was far less stressful than I expected. I can confidently recommend this law firm to anyone looking for competent and trustworthy solicitors.

A representative from HCC Solicitors responded to this review

Thank you so much Lukasz for your kind words and recommendation. We’re delighted to hear that you felt supported and well informed throughout your case. It was a pleasure assisting you, and we truly appreciate your trust in our team.

0
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Profile image of gstaraj

gstaraj

gstaraj

After my car accident i was reccomend this service from a family friend. Best decision i ever made, joe helped me massively through the entire process, he made everything run so smoothly and always put my needs ahead of everything. 10/10 would reccomend to anyone who needs good representation from a outstanding team

A representative from HCC Solicitors responded to this review

Thank you so much for your kind words and 5-star review. We’re delighted to hear Joe was able to support you and make the process smooth during a difficult time. Your recommendation truly means a lot to our entire team.

0
Collected on: Google collection source logo
Profile image of Simone

Simone

Simone

After being hit by a drunk driver, I contacted several solicitors to explore my options. Most seemed to be uninterested or mainly focused on financial outcome. HCC were the complete opposite – from my very first call they showed genuine concern for my wellbeing and provided over two years of unwavering support. Communication was consistent and transparent throughout – nothing was ever too much or too little for them, and they were always happy to answer my questions (no matter how daft) I’m incredibly grateful to Joe Dodman, Katie and Patrick them for their professionalism, kindness and dedication to both me and my case. Thanks to them, I’m in a better place physically and mentally – and they secured an excellent result. I cannot recommend HCC solicitors highly enough.

A representative from HCC Solicitors responded to this review

Thank you so much for your kind words. We’re incredibly grateful you chose HCC Solicitors to support you through your difficult time. Joe, Katie, and Patrick will be especially pleased to hear how much their care and dedication meant to you. Wishing you all the very best for the future.

0
Collected on: Google collection source logo
Profile image of Fixar

Fixar

Fixar

So many poor reviews yet still somehow 4 starts. Absolute disgrace of a practice, would not recommend these to my worst enemy. Important calls conveniently weren't recorded when this crucial evidence was required at a later date. Calls aren't answered or returned. Emails are ignored. Go into your local town and use a solicitor you can actually see, face to face. HCC are crooks.

A representative from HCC Solicitors responded to this review

Thank you for taking the time to leave a review. We are sorry to hear that your experience did not meet your expectations. As we cannot discuss individual cases publicly, we would be grateful if you could contact us directly at law@hccsolicitors.com so we can look into what happened and address any outstanding issues.

2
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