Hrs Family Law Solicitors Limited

I paid for a letter to be sent before pre proceeding with court route. No indication of letter sent. Poor communication and direction. I paid for solicitor to do this but then they moved me to a trainee one. I had no choice to go with it due to pressure I under. They were supposed to meet for following up appointment which yet to get free of charge as it included. But was met with email with further charges. I not happy for first time basis and thank goodness I haven't gone court with them. Find a better one.

Avoid !!!!.....nisha bakshi was horrendous horrible women...UNPROFESSIONAL...lies...lost paperwork..didnt know what they were doing...made my whole experience very stressful and upsetting but didn't care just took money...AVOID AVOID

Please don't touch this firm with a bargepole 🙏
They don't even deserve the 1 star unfortunately it's the lowest score on here ,it's really a 0 star review. I had the unfortunate experience to deal with these guys initially Ashley was the guy I had the initial consultation and seemed ok but only looking back now was to get me in the door and reel me in,as soon as I decided to go with this scammer of a firm everything went downhill. I would never receive contact and they changed me from fixed rate as agreed with one of the paralegal who made so many mistakes it was unreal, if anything i completed the statements ect and still got charged ridiculous amounts! And then changed to a hourly rate as the paralegal couldn't cope with the work involved and believe needed someone higher even though at the start she told me different ,it's all been more with this complaint and unfortunately caused me more health problems and then with the supervisor solicitor at the branch ,who was extremely unhelpful probably worse to deal with them the paralegal! Vet unprofessional and being charged £3k for one month of work!!! ( No hearings ect) once questioned they don't like explaining how it amounts as my invoice states different, con man!!! Avoid has left a very sour taste this review is relevant ,oh yh and a serious lack of communication they only communicate to chase money seriously!!

This review is for a different branch.

I employed HRS solicitors to deal with my divorce . After about a month my local branch was closed down and I wasn't informed. I later had the pleasure of speaking to the delightful(NOT) Lundy on the phone basically abusing me saying I hadn't paid(hadn't been invoiced like the other payments), they also hadn't added the VAT on like they had with other payments. she was absolutely vile and made me cry on the phone, when I made a complaint they stuck up for her, the calls aren't recorded so she can basically talk to you like s&&$t and get away with it, I was so upset and they did nothing. The first solicitor I was dealing with left, it was only when I emailed her it bounced back saying she no longer worked for them. I called the firm and asked who had taken on my case as I had not been informed. I was then assigned Sana, things didn't get any better, I had to chase her for everything, and then would get a sarcastic email back. TERRIBLE TERRIBLE service, I am glad I am now divorced 2 years later and I don't have to deal with the arseholes that work at this company. Please don't give this company your money

This review is for a different branch.

Shocking, my son was directed to this company for legal aid but didnt qualify. Have paid nearly £2000 for nothing so far. Lack of action under instruction and poor advice, fails to respond to emails for weeks. Repeated concerns raised on competency and negligence, was told he'd be passed to someone else but hasn't happened solicitor has lied about issues raised even though evidenced in writiing. Far more but way to much to detail in reveiw, AVOID AT ALL COSTS! Now going to SRA as cannot get a response from MD. Children have gone back to an abusive home because of incompetence and negligence.

This review is for a different branch.

Savannah sparrow of Dudley branch and Amy James of west Bromwich under Ben Herbert (who I only met once) branch have ruined my life. They have single handedly arranged for my abuser to have forever control over my life with my two children being neglected both emotionally and medically. No court bundle was created for my final hearing despite Savannah assuring me that she had prepared one and sent it to the court as they required £2000 to represent me in court (as my legal aid wasn't going to cover it)
No bundle was received by the judge yet the hearing went ahead. I never received any orders after and I've spent since February chasing my order and getting ignored.

You've ruined my life and the lives of my son's. I hope your proud of yourselves.

This review is for a different branch.

I employed HRS to deal with a family matter.
I was lied to for 9 months, bank details were photocopied then lost, was not required as I paid cash.
Very little work was done correctly, school boy errors & spelling mistakes on forms submitted to court leading to difficulties.
I was represented at my first hearing by a paralegal, not a solicitor for which I paid.
The solicitor was changed 4 times to my dismay, none of which bothered to read the case notes before I pages more money.
No one in the organisation has a clue as to how much a case costs beforehand even though the company states that they do family law & nothing else.
I was noted/incessantly pestered for money by the finance department even though I paid cash in full in my second meeting.
Management is so detached & doesn't care at all.
Clive Iain Rebbeck, the MD is a complete waste of space & doesn't resolve anything or even respond to a single e-mail.
I was left to defend myself.
I would not recommended these solicitors to anyone else.
From the top down the company are all liars.
Please take my advice & stay away.
Please take my advice