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Penmans Solicitors LLP

4.9 | 63 Reviews 63 Reviews | Wills, Trusts & Probate
296 Total Company Reviews info icon Wills, Trusts & Probate | info icon 296 Total Company Reviews Wills, Trusts & Probate | info icon 296 Total Company Reviews

17a Queens Road, Coventry, West Midlands, CV1 3DH

Accepting new clients

17a Queens Road, Coventry, West Midlands, CV1 3DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 552999

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Penmans Solicitors LLP |
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Penmans Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Penmans Solicitors LLP are accredited by

Children Law accreditation awarded to Penmans Solicitors LLP
Criminal Litigation accreditation awarded to Penmans Solicitors LLP
Mental Health accreditation awarded to Penmans Solicitors LLP

Description

Penmans Solicitors LLP has a long-standing reputation for providing quality and professional legal services in West Midlands, Warwickshire and beyond. We have been established in the area for almost 100 years and have offices in Coventry, Kenilworth and Wellesbourne. Our solicitors and lawyers are specialists in their chosen fields and provide the highest quality advice to our clients. We work with our clients to find the best solutions to their legal difficulties and offer straightforward and competitive pricing. We are accredited by the Law Society’s Practice Management standard, Lexcel. Lexcel is a quality mark for excellence in legal practice management and excellence in legal client care.

Rankings by area of expertise

The rankings below show the areas of expertise that Penmans Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Penmans Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Penmans Solicitors LLP are accredited by

Children Law accreditation awarded to Penmans Solicitors LLP
Criminal Litigation accreditation awarded to Penmans Solicitors LLP
Mental Health accreditation awarded to Penmans Solicitors LLP

Description

Penmans Solicitors LLP has a long-standing reputation for providing quality and professional legal services in West Midlands, Warwickshire and beyond. We have been established in the area for almost 100 years and have offices in Coventry, Kenilworth and Wellesbourne. Our solicitors and lawyers are specialists in their chosen fields and provide the highest quality advice to our clients. We work with our clients to find the best solutions to their legal difficulties and offer straightforward and competitive pricing. We are accredited by the Law Society’s Practice Management standard, Lexcel. Lexcel is a quality mark for excellence in legal practice management and excellence in legal client care.

Rankings by area of expertise

The rankings below show the areas of expertise that Penmans Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Penmans Solicitors LLP

Meet the team of Penmans Solicitors LLP

Contact & Locations - Penmans Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

17a Queens Road, Coventry, West Midlands, CV1 3DH

Reviews

4.9 /5 63 Reviews
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Clients say

What clients say about Penmans Solicitors LLP

Clients praise the firm for conveyancing, wills/LPAs, family/divorce, criminal defence and personal injury work, plus commercial property support. Reviews highlight clear, knowledgeable and efficient legal expertise, timely communication and practical, jargon-free advice. Valued soft skills include professionalism, patience, empathy, reassurance, approachability and responsiveness; clients note calm, supportive handling of stressful matters and excellent client care throughout the process.

Professional
Friendly
Efficient
Clear communication
Knowledgeable
Responsive
Supportive
Trustworthy
Compassionate
Straightforward

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Application for P.O.A

Overall happy with all of my application. Many thanks to Jonathan for his service and your assistance on the phone was helpful too.

Solicitors tagged in
this review

from Penmans Solicitors LLP

Thank you for your feedback. We’re pleased to hear you were happy with your application and that Jonathan provided helpful service throughout.

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Eric Williams

Verified
Housing & Property

Exceptional service

Professional and friendly service. Exceptional advice. We had high confidence with Sue and Natalie throughout the whole process.

Legal experts tagged in
this review

from Penmans Solicitors LLP

Thank you, Eric, for your feedback. We’re delighted to hear Sue and Natalie provided professional, friendly, and exceptional support throughout your matter. It’s great to know their advice gave you confidence at every stage of the process.

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Steve & Julie Meehan

Verified
Wills, Trusts & Probate

Satisfied customer!

Pavanjeet helped us with our wills and LPA, which we knew very little about. She gave us excellent advice, which made our will making simple. She explained the tenants in common legalities perfectly, never baffling us with legal jargon thus making the whole process very painless. Hopefully with Pav's help we have covered all eventualities that could arise. She is going to be a brilliant solicitor, an asset to Penmans! Many thanks to Jonathon also.

from Penmans Solicitors LLP

Thank you for your feedback. We are pleased that Pavanjeet made the process of creating your wills and LPAs so straightforward and painless. It is great to hear that she was able to explain the legalities of tenants in common clearly and without jargon. We will ensure your kind words are shared with Pavanjeet.

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Ronald Jones

Verified
Wills, Trusts & Probate

I can highly recommend this solicitors

Brilliant from start to finish. Jonathan and his team were wonderful throughout the process, always answered my calls and explained the process easily for me.

Solicitors tagged in
this review

from Penmans Solicitors LLP

Thank you for your feedback. We are pleased that Jonathan and his team provided such accessible and brilliant support from start to finish. We will ensure your high recommendation is shared with them all.

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Clive Stone

Verified
Wills, Trusts & Probate

Will

Very pleasant and efficient. Difficult to make contact by phone sometimes. You feel a bit of a nuisance, but when you come to the offices one is very welcomed and action positive.

Solicitors tagged in
this review

from Penmans Solicitors LLP

Thank you for your feedback. We are pleased you found our service efficient and welcoming, though we appreciate your honesty regarding phone accessibility. We will share your comments with the team to help us improve.

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Other Reviews

Profile image of Alvin

Alvin

Alvin

I've been a good customer to Penman's, using them for my first house purchase in 2017 and coming straight back to them to complete a house sale and purchase this month. I've spent thousands. Even recommended my brother to this firm who used it for his house purchase a few years ago (in fact he's even left a 5* review). Charles Glover who just completed my purchase and sale was great, can't fault him really. Unfortunately my experience was just tainted completely as I was hit with a £150+VAT cancellation charge for some paperwork I changed my mind on which was originally costing £300+VAT on completion. A basic declaration of trust form. Besides an initial conversation and apparently a draft I really didn't think much had been done with it hence my disappointment. Furthermore, I was in discussions to draw out a will with Penman's. I expressed my dissatisfaction explaining my history as a customer with this firm, and the fact I was going to spend more money with them - unfortunately they opted to proceed with charging me £150+VAT cancellation rather than do what most would consider logical, which is take more business from a willing customer which in turn would earn the firm more. Terrible customer service in this moment to ruin the whole experience - and a shame as my brother is just starting the process to start his house sale...

0
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Clare

Clare

Penmans in Kenliworth could not have done a better job of managing the conveyancing for my mother's recent house move. They were professional and efficient, with fantastic communication throughout. A big thank you to Sue and the team.

0
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Reviews

4.7 /5 296 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Penmans Solicitors LLP

Clients praise the firm for conveyancing, wills/LPAs, family/divorce, criminal defence and personal injury work, plus commercial property support. Reviews highlight clear, knowledgeable and efficient legal expertise, timely communication and practical, jargon-free advice. Valued soft skills include professionalism, patience, empathy, reassurance, approachability and responsiveness; clients note calm, supportive handling of stressful matters and excellent client care throughout the process.

Professional
Friendly
Efficient
Clear communication
Knowledgeable
Responsive
Supportive
Trustworthy
Compassionate
Straightforward

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Application for P.O.A

Overall happy with all of my application. Many thanks to Jonathan for his service and your assistance on the phone was helpful too.

Solicitors tagged in
this review

from Penmans Solicitors LLP

Thank you for your feedback. We’re pleased to hear you were happy with your application and that Jonathan provided helpful service throughout.

0
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Eric Williams

Verified
Housing & Property

Exceptional service

Professional and friendly service. Exceptional advice. We had high confidence with Sue and Natalie throughout the whole process.

Legal experts tagged in
this review

from Penmans Solicitors LLP

Thank you, Eric, for your feedback. We’re delighted to hear Sue and Natalie provided professional, friendly, and exceptional support throughout your matter. It’s great to know their advice gave you confidence at every stage of the process.

0
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anonymous

Verified
Housing & Property

Thank you for communicating effectively

This was the first time I had sold a property - many thanks for your patience in walking me through the process. Much appreciated.

Legal experts tagged in
this review

from Penmans Solicitors LLP

Thank you for your feedback. We’re pleased to hear that Sue and the team supported you patiently and effectively throughout the property sale process.

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Jenny Freeman

Verified
Housing & Property

Conveyancing Service

Sue was recommended to me in 2002. I have used her to provide conveyancing for property purchases and sales since, and would not choose to use anyone else. She is approachable, professional and efficient. Her responses are quick and it is refreshing to be able to have direct contact, compared to large corporate conveyancing companies. My experience of working with Sue is that it is straightforward with great communication. I cant recommend her highly enough!

Legal experts tagged in
this review

from Penmans Solicitors LLP

Thank you Jenny for your review. We’re pleased Sue has been able to support you over many years with your conveyancing matters and that you value her direct, responsive approach.

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Samantha & Gareth

Verified
Housing & Property

Thank you to Kay Morris and the team at Penmans Coventry

Thank you to Kay Morris and the team at Penmans for acting on our property sale and purchase. Kay is professional, experienced and efficient. Excellent communication and a smooth process from start to finish. Highly recommend.

Legal experts tagged in
this review

from Penmans Solicitors LLP

Thank you for your high recommendation! We are delighted that Kay Morris and the team provided an efficient and smooth experience for your sale and purchase. Excellent communication is a priority for us, and we are glad it made a difference. We will be sure to share your kind words with Kay.

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Other Reviews

Profile image of Simone

Simone

Simone

Do not deserve 1 star! Do not use this company!!! Never respond, not reliable, unprofessional! See you in court!!

Good morning Simone, Thank you for your feedback. We are sorry to hear about your concerns. However, we’ve been unable to locate any record of your experience with us based on the information provided. We take all feedback seriously and would like the opportunity to investigate this further. Please contact us directly with more details so we can better understand and address your concerns. info@penmanssolicitors.co.uk 02476 226575

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林夕

Housing & Property

A client

I just finished buying a house. The lawyer responded quickly, worked efficiently, and had a great attitude, making them highly trustworthy. Kudos to their service! Thank you xie

Solicitors tagged in
this review

from Penmans Solicitors LLP

Dear 林夕, Thank you for your feedback. We’re delighted to hear that your house purchase was handled efficiently and that the service you received was responsive and supportive throughout the process.

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Haydn

Crime/ Criminal Defence

Haydn

If your worried about court I highly recommend you have Mark Mcnally or David Latham as your solicitor. They will give you the best representation you will find in coventry. Highly Recommend

Solicitors tagged in
this review

Penmans Solicitors LLP

Dear Haydn, Thank you for your strong recommendation. We are delighted to hear that you highly recommend Mark or David for anyone worried about court, and that you consider them to provide the best representation in Coventry. Best regards, Penmans Solicitors

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Alan

Notary

Alan

Great value for id check

Solicitors tagged in
this review

Penmans Solicitors LLP

Thank you, Alan. We’re glad you found our ID check service valuable and straightforward.

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MeccatoMadinah

MeccatoMadinah

5 star 🌟 from Saima and Sageer

Penmans Solicitors LLP

Hi Meccato. Thank you for your five-star review.

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