anonymous
Avoid.
Absolutely awful service. Can’t seem to get ahold of them, don’t answer emails or call back.
Penmans Solicitors LLP
30-32 Warwick Road, Kenilworth, Warwickshire, CV8 1GW
Accepting new clients
30-32 Warwick Road, Kenilworth, Warwickshire, CV8 1GW
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 555648
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Penmans Solicitors LLP Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Penmans Solicitors LLP are accredited by
Description
Penmans Solicitors LLP has a long-standing reputation for providing quality and professional legal services in West Midlands, Warwickshire and beyond. We have been established in the area for almost 100 years and have offices in Coventry, Kenilworth and Wellesbourne. Our solicitors and lawyers are specialists in their chosen fields and provide the highest quality advice to our clients. We work with our clients to find the best solutions to their legal difficulties and offer straightforward and competitive pricing. We are accredited by the Law Society’s Practice Management standard, Lexcel. Lexcel is a quality mark for excellence in legal practice management and excellence in legal client care.
Rankings by area of expertise
The rankings below show the areas of expertise that Penmans Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Penmans Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
10%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
10% above
national average
Success
Rate
Rate
Satisfied with outcome
12%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
12% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
13% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.7/5
Accreditations
Penmans Solicitors LLP are accredited by
Description
Penmans Solicitors LLP has a long-standing reputation for providing quality and professional legal services in West Midlands, Warwickshire and beyond. We have been established in the area for almost 100 years and have offices in Coventry, Kenilworth and Wellesbourne. Our solicitors and lawyers are specialists in their chosen fields and provide the highest quality advice to our clients. We work with our clients to find the best solutions to their legal difficulties and offer straightforward and competitive pricing. We are accredited by the Law Society’s Practice Management standard, Lexcel. Lexcel is a quality mark for excellence in legal practice management and excellence in legal client care.
Rankings by area of expertise
The rankings below show the areas of expertise that Penmans Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Wills, Trusts & Probate
1 / 5
Housing & Property
1 / 5
Commercial Property
1 / 4
Crime/ Criminal Defence
1 / 2
Family Law
1 / 5
Dispute Resolution
1 / 2
Mental Health Law
1 / 6
Notary
1 / 1
Personal Injury
1 / 4
Child Law
1 / 3
Court of Protection and Deputyship
1 / 5
Actions against the police
1 / 1
Clinical Negligence
1 / 3
Company & Commercial
1 / 4
Consumer
1 / 4
Cosmetic Surgery Law
1 / 1
Driving offences
1 / 2
Employment
1 / 4
Environmental Law
1 / 5
Government Investigations
1 / 5
Immigration
1 / 3
Money & Tax
1 / 3
Occupational Health Law
1 / 4
Regulations
1 / 7
Welfare & Benefits
1 / 4
Local
1 / 8
Wills, Trusts & Probate
128 / 3,799
Housing & Property
226 / 4,773
Commercial Property
280 / 3,669
Crime/ Criminal Defence
70 / 2,151
Family Law
252 / 4,222
Dispute Resolution
156 / 1,807
Mental Health Law
17 / 207
Notary
69 / 852
Personal Injury
176 / 2,652
Child Law
90 / 1,646
Court of Protection and Deputyship
55 / 581
Actions against the police
33 / 185
Clinical Negligence
122 / 1,248
Company & Commercial
223 / 4,181
Consumer
220 / 4,418
Cosmetic Surgery Law
15 / 147
Driving offences
109 / 628
Employment
317 / 3,623
Environmental Law
11 / 395
Government Investigations
17 / 417
Immigration
147 / 2,287
Money & Tax
161 / 1,953
Occupational Health Law
36 / 430
Regulations
115 / 2,412
Welfare & Benefits
90 / 1,052
National
265 / 11,168
Meet the team of Penmans Solicitors LLP
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Claire McGinnity
Solicitor/Member
5.0
|
10 Reviews
Sue Leach
Chartered Legal Executive
4.9
|
8 Reviews
Laura Tandy
Associate Solicitor
5.0
|
6 Reviews
Donna Weston
Member and Solicitor
5.0
|
3 Reviews
Arabella Faulkner
Solicitor
5.0
|
2 Reviews
Charles Glover
Conveyancing Executive
0.0
|
0 Reviews
Contact & Locations - Penmans Solicitors LLP
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
30-32 Warwick Road, Kenilworth, Warwickshire, CV8 1GW
Reviews
0.0
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0 Reviews
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Clients say
What clients say about Penmans Solicitors LLP
The firm specialises in residential conveyancing, wills, LPAs, estate administration and general family/criminal representation, with clear expertise, efficiency and knowledgeable advice. Clients praise smooth, straightforward processes, good value and strong technical competence. Valued soft skills include responsiveness, patience, approachability, clear communication free of jargon, professionalism, empathy and reassurance during stressful matters; staff are described as friendly, supportive and reliable, making clients feel listened to and well looked after.
responsive staff
efficient service
clear communication
friendly staff
professional advice
knowledgeable team
approachable solicitors
smooth process
good value
compassionate representation
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Reviews
4.7
/5
327 Reviews
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Clients say
What clients say about Penmans Solicitors LLP
The firm specialises in residential conveyancing, wills, LPAs, estate administration and general family/criminal representation, with clear expertise, efficiency and knowledgeable advice. Clients praise smooth, straightforward processes, good value and strong technical competence. Valued soft skills include responsiveness, patience, approachability, clear communication free of jargon, professionalism, empathy and reassurance during stressful matters; staff are described as friendly, supportive and reliable, making clients feel listened to and well looked after.
responsive staff
efficient service
clear communication
friendly staff
professional advice
knowledgeable team
approachable solicitors
smooth process
good value
compassionate representation
ReviewSolicitors Review List
Rachel Hunter
Verified
This review was submitted by a verified client of Penmans Solicitors LLP.
Housing & Property
Fantastic conveyancying experience
Our second time instructing Sue for residential conveyancing. She is extremely clear, efficient and responsive. Our sellers solicitors were very difficult to deal with, Sues wisdom and patience were invaluable in overcoming the challenges.
Legal experts tagged in
this review
anonymous
Verified
This review was submitted by a verified client of Penmans Solicitors LLP.
Wills, Trusts & Probate
Professional Service
Impressed and grateful that Penmans Solicitors offer a free half an hour appointment for advice regarding deceased estates. This in turn led us to use Penmans for dealing with some of my late mothers estate and the writing of our wills. Laura is friendly, helpful and efficient.
Solicitors tagged in
this review
Christopher Ives
Verified
This review was submitted by a verified client of Penmans Solicitors LLP.
Housing & Property
Conveyancing
Penmans have always been reliable, knowledgeable, and efficient in dealing with our requests. Always have and will continue to recommend.
Legal experts tagged in
this review
Margaret McKenna
Verified
This review was submitted by a verified client of Penmans Solicitors LLP.
Wills, Trusts & Probate
Will writing
Jasmina and all the staff that we met were approachable and professional. Thank you.
Solicitors tagged in
this review
Other Reviews
Nick Spann
Nick
Blah. Don't rate them really
We are sorry to hear that you are unhappy. Having reviewed our records, we have been unable to find any record of you being a client of the practice. As a result, we are unable to investigate or comment on the concerns raised in your review. If you believe this to be incorrect, or if you would like to discuss the matter further, please contact our Practice Manager, who will be happy to assist and answer any questions you may have.
Jenny c
Jenny
Concern was that a Neale Bell was taking all my private info, files, medical reports, and yet stopped responding to give acknowledgment or to proceed or not proceed. Perhaps they don't need me as a client but have the courtesy to say so, confirm receipts of sensitive files as they requested, and due to a sudden stop- no response from them I then emailed to request they permanently delete all files/records of me, but received automated email instead. So please DELETE my info you have on your records of me since you suddenly stopped to bother answering my questions. Thanks.
from Penmans Solicitors LLP
We completely understand your concern regarding your sensitive data, and we take data protection extremely seriously. Please do reach out directly so that we can look into this further.
Simone
Simone
Do not deserve 1 star! Do not use this company!!! Never respond, not reliable, unprofessional! See you in court!!
Good morning Simone, Thank you for your feedback. We are sorry to hear about your concerns. However, we’ve been unable to locate any record of your experience with us based on the information provided. We take all feedback seriously and would like the opportunity to investigate this further. Please contact us directly with more details so we can better understand and address your concerns. info@penmanssolicitors.co.uk 02476 226575
林夕
Housing & Property
A client
I just finished buying a house. The lawyer responded quickly, worked efficiently, and had a great attitude, making them highly trustworthy. Kudos to their service! Thank you xie
Solicitors tagged in
this review
from Penmans Solicitors LLP
Dear 林夕, Thank you for your feedback. We’re delighted to hear that your house purchase was handled efficiently and that the service you received was responsive and supportive throughout the process.
Haydn
Crime/ Criminal Defence
Haydn
If your worried about court I highly recommend you have Mark Mcnally or David Latham as your solicitor. They will give you the best representation you will find in coventry. Highly Recommend
Solicitors tagged in
this review
Penmans Solicitors LLP
Dear Haydn, Thank you for your strong recommendation. We are delighted to hear that you highly recommend Mark or David for anyone worried about court, and that you consider them to provide the best representation in Coventry. Best regards, Penmans Solicitors
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