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HS Conveyancing

4.4 | 107 Reviews 107 Reviews | Commercial Property
2,248 Total Company Reviews info icon Commercial Property | info icon 2,248 Total Company Reviews Commercial Property | info icon 2,248 Total Company Reviews

Suite 1, Crossgates House, Leeds, West Yorkshire, LS15 8ET

Accepting new clients

Suite 1, Crossgates House, Leeds, West Yorkshire, LS15 8ET

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 669534

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HS Conveyancing Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
86%
Success
Rate
84%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.5/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

HS Conveyancing are accredited by

The Law Society accreditation awarded to HS Conveyancing
Conveyancing Quality Scheme accreditation awarded to HS Conveyancing
Trading names:
Holden Smith Law
HS Conveyancing

Description

Holden Smith is a law firm with you at the centre. Seeking legal advice can feel like a big deal. With a number of local branches across West Yorkshire and Manchester, we’re bringing our variety of services to the heart of your community, allowing you to get the legal advice you need, close to home.

Rankings by area of expertise

The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HS Conveyancing Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
88%
Success
Rate
6% above
national average
87%
Would
Recommend
6% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.4/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

HS Conveyancing are accredited by

The Law Society accreditation awarded to HS Conveyancing
Conveyancing Quality Scheme accreditation awarded to HS Conveyancing
Trading names:
Holden Smith Law
HS Conveyancing

Description

Holden Smith is a law firm with you at the centre. Seeking legal advice can feel like a big deal. With a number of local branches across West Yorkshire and Manchester, we’re bringing our variety of services to the heart of your community, allowing you to get the legal advice you need, close to home.

Rankings by area of expertise

The rankings below show the areas of expertise that HS Conveyancing offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of HS Conveyancing

Contact & Locations - HS Conveyancing

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Suite 1, Crossgates House, Leeds, West Yorkshire, LS15 8ET

Reviews

4.4 /5 107 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HS Conveyancing

Clients praise the firm’s conveyancing, wills, LPAs, remortgage and commercial property expertise, noting efficient, thorough and knowledgeable legal work. Many highlight speedy, proactive case management and effective use of an app for document upload and tracking. Valued soft skills include clear, friendly and professional communication, responsiveness, patience, empathy and attention to detail. Clients also appreciate personalised service, calm guidance during stressful moves, and teams who go above and beyond to keep matters moving and explain processes clearly.

friendly staff
quick responses
clear communication
efficient service
helpful guidance
professional conduct
easy process
app tracking
attention to detail
good value

ReviewSolicitors Review List

Profile image of Elaine Kelly

Elaine Kelly

Verified
Housing & Property

Wonderful Service

Brittany Clark dealt with a property transfer for us and she was great - very responsive and really seemed to care about what she was doing

A representative from Holden Smith Law Limited responded to this review

Hi Elaine, Thank you for taking the time to write us this lovely review. We have passed on your kind words to Brittany and the team. Kind regards, Holden Smith.

0
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Hilary,

Verified
Commercial Property

Lack of knowledge and experience, lack of communication

We bought a flat attached to a taller building. There were complications with BSA but we were allocated a trainee solicitor from Holden Smith. Very few updates to the app, few responses to our emails asking for information, she went on holiday for two weeks and didn’t tell us then sent us emails stating if our first was BSA, it could take up to 30 weeks and another £2,500 plus. Thankfully, we saw sense and changed the solicitor we used, away from Holden Smith. We completed in four weeks for a great price. A shocking and expensive experienced with this company.

A representative from Holden Smith Law Limited responded to this review

Hi Hilary, We are sorry to read about your experience. If you can provide us with the property address or case reference number to feedback@holdensmith.co.uk we can look into it to prevent delays happening in the future. Kind regards, Holden Smith

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Helena

Verified
Housing & Property

Would thoroughly recommend

I used Tim for a flat purchase and the whole process was smooth from start to finish. Communication was excellent throughout - Tim was always quick to respond to emails and was also available via WhatsApp, which made everything even more convenient. No question was ever too much trouble, and I always felt informed and supported. I’d definitely use Tim again without hesitation and would highly recommend him to anyone looking for a reliable and responsive conveyancer.

Legal experts tagged in
this review

A representative from Holden Smith Law Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Mark W,

Verified
Commercial Property

Absolutely excellent!

I have been using the firm and specifically Zack McKindley Baines for some four years and after twenty years in property investment I have never found anyone close to the service levels received from Zack and his team. I could not ask for better !

Solicitors tagged in
this review

A representative from Holden Smith Law Limited responded to this review

Thank you so very much for taking the time to leave such a fantastic review. Zack is over the moon with your kind words.

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Nicola T

Verified
Housing & Property

Recommended

Tim at Holden Smith was recommended to me and picked up my property purchase at a stuck time of need! Prompt communications from the firm at all times and ensured completion in a complex sale and purchase process, assisting with the purchase side of things for my new home. Nothing was too much trouble. Didn't matter they were not local to me, as electronically, everything was provided and got through when needed. Thanks for all the help.

Legal experts tagged in
this review

A representative from Holden Smith Law Limited responded to this review

Thank you very much for taking the time out to leave us such a great review. Tim really does appreciate your kind words.

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Other Reviews

Profile image of Jonathan Kaye

Jonathan Kaye

Jonathan

Many thanks to Lauren and Lucy for all their hard work in the conveyancing work on our house purchase. Also thanks to Alex and Alice for associated works. All absolutely perfect. We had a first class experience.

Hi Jonathan, Thank you for taking the time to write us this 5-star review. We have passed on your kind words to the team. Kind regards, Holden Smith Law.

0
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Samantha McCormick

Samantha

We had a fantastic experience with Holden Smith for our recent house sale and purchase. Francesca Graham was wonderful to work with - she was really easy to communicate with, kept us updated regularly, and generally made the process much smoother than it could have been. This was a much better experience than we’ve had with other conveyancers in the past. Thanks Francesca!

Hi Samantha, Thank you for taking the time to write us this review. We are delighted to read that you are happy with the level of service that Francesca and the team handled your sale and purchase and have passed on your kind words to them. Kind regards, Holden Smith.

0
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Richard Baines

Richard

I have used Holden smith for several property transactions over the last few years, I have always found all involved knowledgeable and helpful at every stage

Hi Richard, We are delighted to read that you are happy with how our team handled your transactions over the years and have passed on your kind words to them. We look forward to working with you again in the future. Kind regards, Holden Smith.

0
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Profile image of Mohammad Shirazuddullah

Mohammad Shirazuddullah

Mohammad

Very professional, efficient and helpful. They acted on my behalf for a remortgage and I am very happy with the 1st class service they provided, I am strongly recommend Holdrn Smith Law.

Hi Mohammad, Thank you for recommending our services. We have passed on your kind words to our team. Kind regards, Holden Smith.

0
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Crystal Metcalfe

Crystal

Caroline was an absolute star throughout the whole house sale. It is the second time we’ve used Caroline for our house sale and wouldn’t hesitate to use her again. The chain was a bit chaotic below and Caroline was so professional and helpful throughout. Nothing was too much trouble, no matter how many times we called her! She made an extremely stressful process a lot easier to deal with. Would recommend 1000%

Hi Crystal, Thank you for writing us this review. We are delighted to read that you are happy with how Caroline handled your house sale and have passed on your kind words to her. Kind regards, Holden Smith.

0
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Reviews

4.4 /5 2248 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HS Conveyancing

Clients praise the firm’s conveyancing, wills, LPAs, remortgage and commercial property expertise, noting efficient, thorough and knowledgeable legal work. Many highlight speedy, proactive case management and effective use of an app for document upload and tracking. Valued soft skills include clear, friendly and professional communication, responsiveness, patience, empathy and attention to detail. Clients also appreciate personalised service, calm guidance during stressful moves, and teams who go above and beyond to keep matters moving and explain processes clearly.

friendly staff
quick responses
clear communication
efficient service
helpful guidance
professional conduct
easy process
app tracking
attention to detail
good value

ReviewSolicitors Review List

Profile image of Barbara

Barbara

Verified

Will update

I used the Denby Dale branch to conduct a review of my will and update and was extremely satisfied with all aspects of my dealing with them, everyone being relaxed and friendly. I would not hesitate to use them again.

0
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Neil Mulhall

Verified
Housing & Property

Good service

Martin Crenshaw was excellent in dealing with out house sale.

0
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Richard Milligan

Verified
Wills, Trusts & Probate

Will writing.

The process of reviewing our wills and bringing them up to date was excellent. It was a pleasure to conduct the process online, not exactly face to face but that was no problem, our choice. The resultant wills were exactly what we wanted. Cost seemed reasonable compared to some stories we had heard. We chose not to deposit the completed wills. However there was one area of disappointment… admin. The initial process went well, but then elements of communication took on a rather annoying jumble. I appreciate that the company was in the process of moving etc., but the disjointed email trail let things down. Guess it just needs someone to review and oversee adim processes to get it sorted. Despite this glitch, would recommend the service, and we are happy with the practical outcome.

Legal experts tagged in
this review

A representative from Holden Smith Law Limited responded to this review

Hi Richard, Thank you for taking the time to leave us this review. Kind regards, Holden Smith.

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Anonymous

Verified
Wills, Trusts & Probate

Will made easy

Great advice from start to finish, lovely solicitor. I went to make my will, not something we want to think about but it needed doing. I'm glad I chose Holden Smith Law.

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Ronald Taylor

Verified

Did our LPA and Mirror wild

Andrew was very efficient and explained everything

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this review

A representative from Holden Smith Law Limited responded to this review

Hi Ronald, Thank you for writing us this review. Kind regards, Holden Smith.

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Other Reviews

Profile image of Rudolf Kurej

Rudolf Kurej

Rudolf

Quick and professional I would like to thank, Leah Walbank for her professional and Brillant service that she provides at Holden Smith, would definitely recommend to anyone that is a first time buyer. Rudolf

Hi Rudolf, We are delighted to read that you are happy with how Leah handled your purchase and have passed on your kind words to her. We wish you all the best in your new home. Kind regards, Holden Smith.

0
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Profile image of Michal Kandrac

Michal Kandrac

Michal

had an extremely disappointing experience with Katie Sanderson at Holden Smith. What should have been a relatively straightforward property sale turned into an 18-month ordeal. As a direct result of repeated delays, unnecessary requests, and poor communication, I estimate that this experience cost me approximately £45,000. This financial loss included: A forced reduction of the sale price by £20,000 Ongoing mortgage payments Council tax Service charges and other holding costs Additional management pack fees and related expenses During the first sale, an insurance claim that was unrelated to my property was raised as an issue. Even after the insurance company confirmed that they could not provide the information being requested, there appeared to be no practical workaround. The transaction stalled and the first buyer withdrew. When a second buyer was found, all documentation was already in place, including the management pack. Despite confirmation from the managing agent that nothing had changed, I was asked to purchase a new management pack at additional cost, causing further delay. Communication was extremely frustrating. Emails often went unanswered for days, and on several occasions I was told that documents were outstanding when they had already been supplied. The cumulative impact of these delays was severe. I was left carrying the property for many additional months and ultimately accepted a significantly lower sale price. In my opinion, the process demonstrated poor communication, a lack of urgency, and little appreciation for the financial consequences to the client. Based on my experience, I would not recommend Katie Sanderson or Holden Smith.

Hi Michal, We are sorry to read about your experience. If you wish to raise a formal complaint, our complaints procedure can be found on our website. https://www.holdensmith.co.uk/complaints Kind regards, Holden Smith.

0
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Profile image of Jonathan Kaye

Jonathan Kaye

Jonathan

Many thanks to Lauren and Lucy for all their hard work in the conveyancing work on our house purchase. Also thanks to Alex and Alice for associated works. All absolutely perfect. We had a first class experience.

Hi Jonathan, Thank you for taking the time to write us this 5-star review. We have passed on your kind words to the team. Kind regards, Holden Smith Law.

0
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Profile image of Mark PEARSON

Mark PEARSON

Mark

We had not moved for over 30 years,so much had changed.The team were very helpful in explaining the moving process

Hi Mark, Thank you for leaving us this review. We have passed on your kind words to our team. Kind regards, Holden Smith Law.

0
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Kelly Rodmell

Kelly

Absolute amazing company! I can't believe how quickly they done Everything always on hand to answer a question. When we heard horror stories about solicitors and time scales we were worried but not with Holden Smith. Daniel, Zain and especially Julie were just an amazing team and got us all done I'm super fast time. Nothing was ever a bother or a stupid question seriously highly would recommend them!!

Hi Kelly, Thank you for recommending our services. We have passed on your kind words to the team. Kind regards, Holden Smith.

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