Conveyancer at Bell Lamb & Joynson

Sam Austin

Conveyancer

Sam is a senior conveyancing fee earner based in our Liverpool branch. Sam has spent her entire working career working in conveyancing, initially as a secretary in London. Sam moved back to Liverpool in 2001 and since that date has been working as a conveyancing fee earner in the local area save for a brief period of time when she worked for a firm in Derbyshire. Sam has previously worked at Goodmans for 14 years and more recently Maxwell Hodge and DC Law in Southport. Sam is a welcome edition to our award winning conveyancing department. In her spare time Sam likes pending time with her friends and family and her 2 cats.

39 Walton Vale, Liverpool, Merseyside, L9 4ST

Licensed for 4 years

Practice Areas

Housing & Property

4.8/5 121 Client Reviews 121
  • Housing & Property 100%
121 Client Reviews

4.8/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    109
  • Very Good
    9
  • Average
    0
  • Poor
    2
  • Awful
    1

Review sources

Anonymous
Click to rate
Linda
Verified Linda Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
March 20, 2024 20240320162100

Simple and straightforward process

5

Although we never met, this team are very professional and keep things simple. From day one it was possible to review the process of the sale of Mum’s property.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 21 March, 2024

Dear Linda, Thank you for your feedback! We're glad to hear that our team provided professional service and made the sale process straightforward for your mum's property. Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

Christopher
Verified Christopher Added 2 weeks ago Report to admin
Collected whilst working at Bell Lamb & Joynson
March 11, 2024 20240311142738

Some complications but easily and well dealt with

5

Very easy to go through, especially as a first time buyer. I found the app very good. I really appreciated the good communication.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 11 March, 2024

Dear Christopher, Thank you for your kind words. We're thrilled to hear our app and communication met your needs as a first-time buyer. Your feedback is greatly appreciated.

Was this review helpful? Yes

Alan George
Verified Alan George Added 1 month ago Report to admin
Collected whilst working at Bell Lamb & Joynson
February 19, 2024 20240219140707

Conveyancing

5

We found Bell Lamb and Joynson a pleasure to deal with. They were with us every step of the way and kept us fully informed about what was happening.
I would not hesitate in recommending them to anyone.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 19 February, 2024

Dear Alan, Thank you for your kind words and for choosing Bell Lamb and Joynson for your conveyancing needs. We're delighted to hear about your positive experience with our friendly and professional service. Your satisfaction and recommendation mean the world to us.

Was this review helpful? Yes

June
Verified June Added 2 months ago 1 found this helpful Report to admin
Collected whilst working at Bell Lamb & Joynson
January 14, 2024 20240114141206

Thumbs up

5

They put up with a lot from me, I was a pain panicking all the time and the girls were brilliant

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 15 January, 2024

Hi June. Thank you for your kind words! We appreciate you leaving us a review, and we're thrilled our team could assist you effectively. If you ever need assistance again, we're here for you.

Was this review helpful? Yes

Catherine
Verified Catherine Added 2 months ago 1 found this helpful Report to admin
Collected whilst working at Bell Lamb & Joynson
January 06, 2024 20240106201559

Conveyancing

5

Very helpful team and response times were quick.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 08 January, 2024

Dear Catherine, Thank you for your kind words! We're thrilled to hear that you found Sam and our team helpful and our response times quick. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

Gerwyn Evans
Verified Gerwyn Evans Added 3 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
December 18, 2023 20231218141912

Excellent service

5

A very friendly, approachable and professional service and attentive to my requests and queries. I would gladly recommend the firm to friends and colleagues.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 03 January, 2024

Dear Gerwyn, Thank you for your recommendation! We're pleased to hear that you found Sam and our team friendly, approachable, and professional. If you ever need assistance in the future, feel free to reach out. Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

Alexandra
Verified Alexandra Added 3 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
December 06, 2023 20231206093153

Excellent service

5

I had an excellent experience with Bell Lamb & Joynson and would recommend them to others in the future

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 06 December, 2023

We're thrilled to hear about your excellent experience with us. Thank you for recommending us. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation.

Was this review helpful? Yes

Tiffany
Verified Tiffany Added 4 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
November 28, 2023 20231128184305

Great support from the team

4

Had a great experience and would definitely use their services again. Ellie Jones was particularly helpful in putting my mind at ease and walking me through the additional actions that needed to take place prior to my completion date. Thank you both for your support on this purchase.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 01 December, 2023

Thank you for sharing your positive experience, and we're delighted to hear that you had a great experience with our services. We appreciate your kind words, and it's wonderful to know that Ellie was particularly helpful in providing guidance and putting your mind at ease. If you ever require our services again, please don't hesitate to reach out or recommend us. We're here to help. Thank you for choosing our services, and we look forward to the possibility of serving you again in the future.

Was this review helpful? Yes

Katie
Verified Katie Added 4 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
November 10, 2023 20231110115523

Thank you Ellie

5

Very approachable and very easily contacted if any queries arouse.
Excellent service. Thank you

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 13 November, 2023

Hi Katie. Thank you for your positive feedback! We're delighted to hear that you found us approachable and easily accessible for any queries. Providing excellent service is our priority, and we're grateful for your appreciation. If you have any more questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our services!

Was this review helpful? Yes

Joanne
Verified Joanne Added 4 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
November 01, 2023 20231101135244

Highly recommended for conveyancing

5

Very efficient conveyancing and kept us fully up to date at every step.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 02 November, 2023

Thank you for your feedback, Joanne. We are delighted that Sam provided you with efficient service and continuous updates throughout the process. Best Regards, Bell Lamb & Joynson.

Was this review helpful? Yes

Reviews collected on

Ian
Verified Ian Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
March 15, 2024 20240315152533

Ian's experience...

5

David Meyer , was excellent.









Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 18 March, 2024

Dear Ian, Thank you for your feedback! We're pleased to hear that David provided excellent service. If you need assistance in the future, feel free to reach out. Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

Nicola Jane
Verified Nicola Jane Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
March 15, 2024 20240315135527

Nicola Jane's experience...

2

Didn’t want to provide a review until I completed my purchase

Ellie needs serious support when interacting with clients

I drove this sale always asking her to make a call as opposed to email

Not impressed in the slightest

Solicitor named in this review: Sam Austin

Was this review helpful? Yes

Darren John Neville
Verified Darren John Neville Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
March 15, 2024 20240315135353

Darren John Neville's experience...

2

Mistake after mistake
No deed of trust completed
No bank info completed on the completion statement
Ellie is un contactable and at times rude as if I’m wasting my time when it’s her who’s making the mistakes
David picked the case up and credit to him got it moving
Double counted the mortgage cash back which means I’m now out of pocket for 250

Poor customer service and attention to detail

Solicitor named in this review: Sam Austin

Was this review helpful? Yes

Robert
Verified Robert Added 4 weeks ago Report to admin
Collected whilst working at Bell Lamb & Joynson
February 28, 2024 20240228130731

Robert William's experience...

5

Great service from start to finish as always


Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 29 February, 2024

Dear Robert, Thank you for your review. We're pleased to hear you experienced great service from start to finish once again. Your continued satisfaction is important to us.

Was this review helpful? Yes

Alan George
Verified Alan George Added 1 month ago Report to admin
Collected whilst working at Bell Lamb & Joynson
February 05, 2024 20240205145308

Alan George's experience...

5

Brilliant experience from start to finish. Every member of staff we dealt with at the Walton Vale branch were really friendly and efficient. Nothing was too much trouble. Will certainly use again and recommend to family and friends.

Solicitor named in this review: Sam Austin

A representative from Bell Lamb & Joynson responded to this review on 06 February, 2024

Dear Alan, Thank you for your wonderful feedback! We're delighted to hear that you had a brilliant experience with Sam and the team. We look forward to serving you again in the future and appreciate your recommendations to family and friends. Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

About Sam Austin

Sam is a senior conveyancing fee earner based in our Liverpool branch. Sam has spent her entire working career working in conveyancing, initially as a secretary in London. Sam moved back to Liverpool in 2001 and since that date has been working as a conveyancing fee earner in the local area save for a brief period of time when she worked for a firm in Derbyshire. Sam has previously worked at Goodmans for 14 years and more recently Maxwell Hodge and DC Law in Southport. Sam is a welcome edition to our award winning conveyancing department. In her spare time Sam likes pending time with her friends and family and her 2 cats.

Languages Spoken: English

Contact Sam Austin

Address

Bell Lamb & Joynson

39 Walton Vale

Liverpool

Merseyside

L9 4ST



Phone 03444 124348

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Conveyancer

Bell Lamb & Joynson

?-present