BLJ … what can we say. Used them for our last property transaction in 2020 and decided to use them again more recently.
Great app, easy to use, good functionality and seemingly proactive & engaged conveyancers and solicitors.
We dealt with Sam & Tiffany last time … really smooth and good experience. This time, with Rachael & Victoria, was good from a solicitor perspective (less smooth but largely due to factors outside of our control).
Pays not to be cheap when it comes to something like this; don't go with the cheapest go with a medium between reasonable price and good reviews.
Minus a star for Victoria's telephone manner which could really do some work; cutting us off, putting us on hold mid-sentence, speaking to us like we're (perhaps we are in this arena, property law not being our wheelhouse and all the rest of it).
No complaints other than that.