Nama's experience...
really wonderful and utterly painless. highly recommend
Dear Nama, Thank you for your kind words! We're delighted to hear that your experience with Rachael and the team was wonderful and painless. If you ever need assistance in the future, we're here for you. Best regards, Bell Lamb & Joynson
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Bell lamb and Joynson
Racheal and Claire were very helpful from the start and kept me informed through the process. Highly recommend.
Solicitor named in this review: Rachael McClean
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Professional
Used Bell & Joynson after recommendation from Berkeley Shaw Agents and all very smooth. Really like the app it let's you know exactly what stage your at, at all times.
When I had queries had no issues in getting in contact and Racheal always had good advice.
Will use again
Thank you!.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 10 April, 2024
Thank you, Christopher! We're pleased to hear that your experience with Bell Lamb & Joynson was smooth and that you found our app helpful. We appreciate your positive feedback and look forward to assisting you again in the future. Best regards, Bell Lamb & Joynson
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Local expertise and a Great Customer Experience
Great help and support from Rachael McLean, Claire Manning and all the support team at BLJ Maghull.
This office location was ideal in Maghull Central Square ( good car parking available) and it was never too much trouble for the team if you needed to go in, sort any queries there and then , all without a formal appointment.
On one visit Rachael kindly took time out from what she was already doing in what is undoubtedly a busy schedule (unannounced) to go through some details in a private room to ensure matters were fully explained and proceeded swiftly. Great Customer Service over and above what you would expect.
Clear communication throughout - highly recommend using the Maghull office in particular. Thank You.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 09 April, 2024
Dear Steve, Thank you for your wonderful review and for highlighting the exceptional service provided by Rachael McLean, Claire Manning, and the entire support team at our Maghull office. We're delighted to hear about your positive experience with our accessible location, flexible approach, and our commitment to clear communication. Your recommendation is highly appreciated. We look forward to continuing to exceed your expectations.
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Fantastic
I feel that we were informed of every step of the way and any queries we had were answered promptly. The staff could not do enough for you so this made the whole process easier.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 02 April, 2024
Hi Carla. We greatly appreciate your feedback! It's wonderful to hear that you felt well-informed and supported throughout the process. Providing excellent service and prompt responses to queries are top priorities for us. If you ever require assistance in the future, please don't hesitate to reach out.
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The best service around
Excellence from start to finish no issues whatsoever
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 25 March, 2024
We're thrilled to hear about your excellent experience with us, Phil. Thank you for your kind words.
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Excellent service
All aspects of our property sale were handled professionally and efficiently.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 05 March, 2024
Dear Derek, Thank you for your kind words! We're glad to hear that your property sale was handled professionally and efficiently by Rachael and our team. Best regards, Bell Lamb & Joynson
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House Sale
I found the experience of using BLJ totally satisfying. I especially liked the excellent two way communication via the App.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 04 March, 2024
Dear Carl, Thank you for your feedback! We're delighted that you found using BLJ totally satisfying, and we're glad you appreciated the excellent two-way communication via the App. Your feedback means a lot to us! Best regards, Bell Lamb & Joynson
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Great service
Very friendly staff who were always available to help whenever required.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 27 February, 2024
Thank you for your kind words, Lesley. We're glad our team could assist you whenever needed. Best regards, Bell Lamb & Joynson
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Review
Overall a good experience. Easy to communicate via app, clear advice and always answered all my questions as a first time buyer. Fast simple process. Sometimes hard to speak in person to get a quick response or answer a quick question as solicitor based in another office.
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 21 February, 2024
Thank you for sharing your overall positive experience as a first-time buyer. We're glad to hear our app made communication easy and that you received clear advice. We appreciate your feedback on the challenges of in-person communication and will strive to improve our responsiveness across all channels.
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Sale of house
Helpful, knowledgeable and friendly staff would recommend this firm of solicitors to provide help and guidance when selling your house
Solicitor named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 06 February, 2024
Dear Sue, Thank you for recommending Rachael and our team. We're glad to hear that our staff provided helpful, knowledgeable, and friendly service during your house sale. Best regards, Bell Lamb & Joynson
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