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20250218112222
Lauren
Rachael and Victoria made the whole process so easy. They explained each step of the process and our conveyancing was completed much quicker than we could have hoped for! Thank you both
A representative from Bell Lamb & Joynson responded to this review on 26 February, 2025
Thank you so much for this review Lauren. We will extend your kind words across to Rachael and Victoria.
Was this review helpful? Yes
Sale of Property
The sale process from start to finish has been first class. Victoria kept us informed every step of the way and was a pleasure to deal with. Both Victoria and Rachael have dealt with our sale in a professional and approachable manner. The process has taken only 7 weeks from start to exchange, which highlights their great communication skills and the efficient and proactive way they work, ensuring a positive outcome for their clients. The online app is also a great asset to the company and really easy to use. We will certainly recommend Bell, Lamb and Joynson to friends and family who are looking for any legal process. We will also be returning to you again, when we eventually sell our other rental property in the future, along with any further purchases. Once again thank you for making our journey so seamless.
Lawyer named in this review: Rachael McClean
Was this review helpful? Yes
Highly recommended
Regular and timely communication throughout the sale process. Delivered what was promised. Wouldn’t hesitate to use again.
Lawyer named in this review: Rachael McClean
Was this review helpful? Yes
Above and beyond!!!
Rachael and Victoria have dealt and managed our developer on our behalf extremely well which has been seriously appreciated! They have both been so professional and shown empathy to our case when the developer has displayed stressful selling tactics to meet yearly financial deadlines! Please have a big warm hearted thanks from our family! We will absolutely recommend and use your team again if needed. Thankyou so much!!!
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 04 July, 2025
Thank you for your wonderful feedback. We’re delighted that Rachael and Victoria managed your case with professionalism and empathy, especially during a challenging situation. Your kind words and recommendation mean a lot to us. Best Regards, Bell Lamb & Joynson
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Great service
This was a challenging sale but Victoria and Rachael dealt with it
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 30 June, 2025
Dear Lesley, Thank you for your feedback. We’re pleased Victoria and Rachael handled your challenging sale with professionalism and care. Best regards, Bell Lamb & Joynson
Was this review helpful? Yes
Easy process
Thank you for an easy and straightforward sale.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 24 June, 2025
Dear Pippa, Thank you for your feedback. We’re glad we could make your sale easy and straightforward. Best regards, Bell Lamb & Joynson
Was this review helpful? Yes
Professional local firm
Firm recommended by Estate Agent. All email communications were swiftly dealt with. Great knowledge in any dealings with the building’s management company. Less than 3 months from offer to completion, very happy with service.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 02 June, 2025
Thank you for your kind words. We’re glad Rachael and Victoria's knowledge and swift communication helped make your process smooth and timely.
Was this review helpful? Yes
Purchase of first house
From the start to beginning it has been smooth, great communication and constant updates. Whenever clarity was needed it was given. Would highly recommend. Rachael and Victoria both really helpful and a pleasure to deal with
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 27 May, 2025
Thank you for your wonderful feedback, Andrew. We're delighted to hear the process was smooth with great communication and constant updates. Rachael and Victoria will be thrilled to know they made a positive impression. We truly appreciate your recommendation.
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Good (but don't assume client knows process & timescales)
A very online / app approach (may well be typical these days) but very pleasant and available when I needed to call to clarify matters. As an uninformed client selling a property I could have done with at least a weekly update when nothing seemed to be happening. Even if nothing to report, it would have eased my probably unnecessary concerns on lack of progress on the sale.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 13 May, 2025
Thank you for your feedback, Bryan — we’re glad you found the team pleasant and accessible. We appreciate your suggestion on regular updates and will take it on board to improve the experience for future clients.
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Excellent service
Rachael and the team have made the process of selling my property hassle free with their professionalism and knowledge through the process. I have been kept up to date promptly throughout.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 29 April, 2025
Thank you for your kind review, Michael. We're so glad to hear that Rachael and the team made your property sale smooth and stress-free. Their professionalism and communication are something we take great pride in, and it's great to know you felt well-supported throughout.
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Positive experience with Rachael McLean and Victoria Boutle
Fast, efficient, prompt and insightful answers to questions.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 28 April, 2025
Thank you for your feedback, Kieran. We’re glad you found Rachael and Victoria's service fast, efficient, and helpful.
Was this review helpful? Yes