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Joanne Hayes

WBW Solicitors

Joanne Hayes

Partner

3.0

Accepting new clients via ReviewSolicitors

Joanne Hayes is a Partner and works in the Residential Property department at WBW Solicitors. She joined the firm in 2017 and is based in our Exeter office. Joanne specialises in a wide variety of Residential Conveyancing matters including freehold, leasehold and new build properties. She qualified as a solicitor in 2006 following a previous career in the NHS where she worked for many years as a nurse in London. She relocated to the west country in 2003 where she completed her training at a high street firm in East Devon. After completing her training, Joanne joined another Devon based law firm as an assistant solicitor in the residential conveyancing department. She also has a background in family law and has extensive experience in acting for divorcing and separating couples in the sale or transfer of jointly owned properties.

WBW Solicitors

Regulated by: The Solicitors Regulation Authority
Regulator ID: 333788
Based in Exeter, Devon
Licensed for 19 years

Accepting new clients via ReviewSolicitors

WBW Solicitors

Regulated by: The Solicitors Regulation Authority
Regulator ID: 333788
Based in Exeter, Devon
Licensed for 19 years

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Joanne Hayes

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3.0

Good

2 Reviews

Value for
Money

Value for money

WBW Solicitors

60%

National Average

83%

About this score

This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.

Success
Rate

Satisfied with outcome

WBW Solicitors

50%

National Average

82%

About this score

This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like. When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.

Would
Recommend

Would recommend to friends and family

WBW Solicitors

50%

National Average

81%

About this score

This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.

Communication 3.0/5

Initial Impressions 3.0/5

Approachability 3.0/5

Documentation Accuracy 3.0/5

Legal Knowledge 3.0/5

Value for money 3.0/5

Expertise

Housing & Property

See all 1 practice areas

Areas of law Joanne Hayes practices

personal

Housing & Property

Purchase and Sale
Remortgaging
Neighbour Disputes
Renting and Tenancy Agreements
Repossessions
Anti-social Behaviour
Boundary Disputes
Buying at auction
Declarations of trusts
Deeds of easements, variation, deeds of rectifications
Deeds of Gifts
Dilapidation Claims
Evicting Squatters and Trespassers
Exclusivity and lock-out agreements
Extending your Lease
Freehold Enfranchisement
Housing Associations
Housing disputes
Housing Management
Injunctions
Investment and buy to let properties
Landlord and Tenant
Lease Extensions
Leasehold properties
Matrimonial transfers
New home purchases and sales
Option agreements and conditional contracts
Planning
Possession and repossession proceedings
Property Disputes
Residential Conveyancing
Restrictive Covenants, Easements and Wayleaves
Right of First Refusal
Right of Way and Rights to Light
Right to Manage
Second charges
Service Charge Disputes
Service Charge Recovery
Tenancy Breaches, Injunctions and Forfeiture Claims
Tenant Eviction
Transfer of title
Transfers of equity
Transfers of parts of land
Unpaid Rent, Service or Ground Charges

Experience

Ford Simey

Assistant

Until October 2019
WBW Solicitors

Non-member Partner

Until Present

Experience

Ford Simey

Assistant

Until October 2019
WBW Solicitors

Non-member Partner

Until Present

Languages spoken

English

Contact

01392 260124

joannehayes@wbw.co.uk

https://www.wbw.co.uk/team-member/joanne-hayes/

Opening hours

Monday	08:30–17:30
Tuesday	08:30–17:30
Wednesday	08:30–17:30
Thursday	08:30–17:30
Friday	08:30–17:00
Saturday	(Closed)
Sunday	(Closed)

The Forum, Barnfield Road, Exeter, EX1 1QR

Other locations for WBW Solicitors

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WBW Solicitors

4.8 | 479 Reviews

This law firm has 15 branches

No offices found.

Westgate, Launceston, Cornwall, PL15 9AD

8 Solicitors

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Head office

Church House, Queen Street, Newton Abbot, Devon, TQ12 2QP

36 Solicitors

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The Manor House, High Street, Honiton, Devon, EX14 1DJ

4 Solicitors

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21 Holyrood Street, Chard, Somerset, TA20 2AJ

4 Solicitors

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Law Chambers, Silver Street, Axminster, Devon, EX13 5AH

5 Solicitors

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1 Major Terrace, Seaton, Devon, EX12 2RF

2 Solicitors

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65 Hyde Road, Paignton, Devon, TQ4 5BT

6 Solicitors

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The Forum, Barnfield Road, Exeter, EX1 1QR

24 Solicitors

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17 High Street, Exmouth, Devon, EX8 1NR

4 Solicitors

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3 Bolton Street, TQ5 9BZ

3 Solicitors

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St Margaret's House, Station Road, Bovey Tracey, Devon, TQ13 9AL

6 Solicitors

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30 High Street, Sidmouth, Devon, EX10 8EA

3 Solicitors

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Blackdown Chambers, Unit 10 Weycroft Avenue, Axminster, EX13 5HU

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132 - 134 Union Street, Torquay, Devon, TQ2 5QB

11 Solicitors

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2 Barnfield Crescent, Exeter, EX1 1QT

Visit WBW Solicitors in 2 Barnfield Crescent, Exeter, EX1 1QT

Reviews

3.0 /5

2 Reviews

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jJames

12 May 2023

Failure to act in my best interest - avoid

Did not inform me of material adverse information in relation to a property transaction. despite cancelling the transaction shortly, after commencement, they charge me the full fee. I did not resolve or answer all my complaints and did not follow their own complaints procedure. Avoid this phone at all costs.

Solicitors tagged in
this review

Joanne Hayes

A representative from WBW Solicitors responded to this review

15/05/2023

Dear Mr James , I'm sorry to hear about your negative experience with us. It is extremely disappointing to have a transaction that does not complete. As we are not responsible for such failed transactions, if work has been undertaken, we make it clear in our client engagement letter that we will have to charge to cover the cost of this work. Once again, I am sorry that on this occasion your transaction did not complete. Sincerely, WBW Solicitors

Collected on:

Nigel

28 Dec 2021

Sale of parent's property

I approached WBW to handle the sale of my father's property (who had left to live with family) as they already held his (and my late mother's) will and power of attorney. One of my better decisions. Joanne Hayes and her team dealt with the process and from day one made me feel very comfortable. Aside from dealing with the whole process in a way that gave me great confidence it was so nice to have someone that clearly appreciated the sensitivities of the situation. Too often you can feel like 'just another case' with professionals, so to be treated as an individual with all the additional concerns involved with the sale (including me keeping 4 siblings on side) was refreshing and made the process far less stressful than it could have been. Ultimately I can't recommend highly enough and wouldn't even think of going elsewhere should the need arise.

Solicitors tagged in
this review

Joanne Hayes

WBW Solicitors

04/01/2022

Dear Nigel, We are glad to hear such positive feedback regarding our firm and will make sure your comments are passed on to the appropriate team.

Collected on:

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Ford Simey

WBW Solicitors

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