Chris Courtenay

Michael Leeman

31/05/2026

Thank you for your feedback. We’re pleased to hear that overall you had a good experience and found our team to be courteous and polite. We appreciate your comments regarding the app and communication style, but we can assure you that no bits are used via our app and your are communicating directly with your lawyer and our team but we will take this on board as part of our ongoing service improvement.

Thank you for your kind feedback, Jane. We’re pleased to hear you were happy with the service provided.

Thank you, George, for your feedback. We’re pleased to hear the team provided exceptional communication and clear guidance throughout your matter. It’s great to know Chris and Olivia were able to support you so well and make the process a positive experience. Your kind comments are greatly appreciated.

Thank you for sharing your feedback. We are pleased to hear that you were satisfied with the overall service provided by our team. However, we sincerely apologise for the lack of communication regarding your completion. We understand how important that final milestone is, and we regret that we missed the opportunity to celebrate that moment with you via a phone call. We have shared your comments with our team to ensure we refine our closing process. Thank you for choosing our firm, and we wish you the very best.

Thank you, Jade, for your kind review. We’re delighted to hear that Chris and Olivia made your first home-buying experience smooth and straightforward. It’s great to know they were responsive, patient, and informative throughout the process.

Thank you for your positive feedback, Jenny. We’re pleased to hear that Chris and the team were able to support you throughout your first property purchase.

Thank you for your feedback. We are pleased your move was successful, though we apologize that the communication and our online app did not meet your expectations. We take your comments seriously and will use them to improve our service and digital tools moving forward.

Dear Heather, Thank you for your feedback. We are delighted to hear that our team provided dedicated support in helping you complete the purchase.

Thank you for your kind review, Nicola. We're pleased you were satisfied with the service and found it efficient. If you need further assistance, please don’t hesitate to get in touch.

Dear Stephen, Thank you for your kind feedback. We’re pleased to hear that Chris’s support and clear updates helped make the transaction so quick and straightforward. It’s wonderful to know the process felt easy for you.