Paralegal at Bell Lamb & Joynson

Olivia Andrew

Paralegal

Olivia joined Bell Lamb & Joynson in May 2021 and is a Paralegal in our Conveyancing team. Since the age of 18, Olivia has worked in the law and has been in conveyancing for 5 years. Olivia loves building relationships with clients, developing and learning and being a part of an amazing professional team is very important to Olivia. Olivia has started studying for her CILEX qualification in 2023.

Mill Bank House, Northway, Runcorn, Cheshire, WA7 2SX

Licensed for 3 years

Practice Areas

Housing & Property

4.9/5 61 Client Reviews 61
  • Housing & Property 100%
61 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    55
  • Very Good
    4
  • Average
    2
  • Poor
    0
  • Awful
    0
Anonymous
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Anonymous
Verified Anonymous Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 22, 2025 20250722152716

Sale

5

Fantastic, always at the other end of the phone whenever needed and kept me updated throughout, I would highly recommend

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 24 July, 2025

Thank you for your wonderful feedback. We're pleased to hear you felt supported and well-informed throughout. Your recommendation means a great deal to us. Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

Carl
Verified Carl Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 21, 2025 20250721201825

Olivia was brilliant very professional and Chris

5

Very good great at responding and excellent

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 23 July, 2025

Dear Carl, Thank you for your kind words. I’m glad to hear you found the response great and the service excellent! Best regards, Bell Lamb & Joynson

Was this review helpful? Yes

Lyn
Verified Lyn Added 1 week ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 19, 2025 20250719112031

Sale of property

5

We found Olivia very customer focused - professional and exhibited a caring nature - extremely helpful during what was a stressful time - selling a house after a family bereavement

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 21 July, 2025

Thank you, Lyn, for your thoughtful feedback. We're so glad Olivia and the housing and property team provided professional, caring, and helpful support during such a difficult time. Your kind words mean a lot to us.

Was this review helpful? Yes

Claire
Verified Claire Added 2 weeks ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 15, 2025 20250715215719

Sale & Purchase

5

Olivia and Chris were amazing at communicating something that previous solicitors had failed at. There were a few back and forth situations and I was kept up to speed. I can be a pain asking for Information all the time but it was never a problem and received replies in a timely manner. Thank you for everything!

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 17 July, 2025

Thank you, Claire, for your kind and detailed feedback. We’re delighted to hear that Olivia and Chris provided clear, timely communication throughout your sale and purchase, especially where previous solicitors fell short. They’ll be pleased to know their efforts made a difference. Thank you for trusting us with your case.

Was this review helpful? Yes

Joanne
Verified Joanne Added 2 weeks ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 12, 2025 20250712071120

Excellent service

5

The service received from Olivia Andrew and her colleagues at Bell, Lamb & Joynson was excellent. Using their conveyancing team with a very straightforward process, always contactable, happy to answer any questions and taking away all the anxiety of dealing with the sale & purchase of my new property. I will definitely recommend your services. Thank you

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 14 July, 2025

Dear Joanne, Thank you for your kind words about Olivia Andrew and the team at Bell, Lamb & Joynson. We’re pleased to hear the conveyancing process was straightforward and that you felt supported throughout. Your recommendation is greatly appreciated. Best Regards Bell Lamb & Joynson

Was this review helpful? Yes

James
Verified James Added 3 weeks ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 11, 2025 20250711142126

Good service, check for Leasehold Fee before beginning the process.

3

Dealt with Chris Courtenay who was great throughout and navigated some difficulties from the management company.

Reason for three stars is that they added an additional £270 charge a day before finalising for the property being leasehold. This was not included in the initial quote despite them knowing the property was leasehold and Chris informed me that "it looks like it has been an error on the system when quoted".

Quite disappointing with it being so close to finalising leaving me no ability to dispute so would just advise others to query at the beginning!

Lawyer named in this review: Olivia Andrew

Was this review helpful? Yes

Philip
Verified Philip Added 3 weeks ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 06, 2025 20250706151337

Thorough and professional

5

Many thanks to Chris Courtenay and his conveyancing team, including his assistant paralegal, Olivia Andrew, for their thoroughness and professionalism. Chris quickly and patiently answered all my queries as they arose during the purchase of my new home. Five stars all round and 100% recommended! Grateful thanks also to the Client Relationship Executives, Amy Coathup and Shania Mottram, who helped me prove my existence at the start of the process.

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 07 July, 2025

Thank you so much for your wonderful feedback, Philip. We’re delighted to hear that Chris, Olivia, Amy, and Shania provided you with thorough, patient, and professional support throughout your home purchase. It’s great to know that all your questions were answered promptly and clearly. Your five-star recommendation means a lot to the whole team. We wish you all the best in your new home.

Was this review helpful? Yes

Mary
Verified Mary Added 1 month ago Report to admin
Collected whilst working at Bell Lamb & Joynson
July 02, 2025 20250702064256

Very good service

5

Whenever we had a query they were accessible. They ‘nudged’ our vendor when things were not progressing. They were polite and friendly and efficient and they got the job done!

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 03 July, 2025

Dear Mary, Thank you for your feedback. We’re glad our team was accessible, proactive, and efficient in handling your matter. Best Regards, Bell Lamb & Joynson

Was this review helpful? Yes

Dorcas
Verified Dorcas Added 2 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
May 21, 2025 20250521193519

They are fantastic and ready to answer any questions.

5

The process was so fast than I expected.

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 23 May, 2025

Thank you, Dorcas. We’re glad the process exceeded your expectations with its speed.

Was this review helpful? Yes

Radoslaw
Verified Radoslaw Added 3 months ago Report to admin
Collected whilst working at Bell Lamb & Joynson
April 04, 2025 20250404223024

Solid Support Throughout the Home-Buying Process

5

I used Bell Lamb and Joynson for the legal side of buying a house, and overall, I’m really satisfied with how things went. They handled the process from start to finish, and it all ran smoothly.

Communication was clear and regular — I always knew what stage we were at, and when I had questions, they got back to me without long delays. That definitely helped reduce some of the usual stress that comes with buying property.

The case was wrapped up quicker than I expected, which was a nice surprise. Everything was done professionally, without any unnecessary drama.

If you're looking for straightforward legal help when buying a house, I’d say they’re a good choice.

Lawyer named in this review: Olivia Andrew

A representative from Bell Lamb & Joynson responded to this review on 07 April, 2025

Thank you so much for your thoughtful review, Radoslaw. We're really pleased to hear that your experience with us made the home-buying process smoother and less stressful for you. Clear communication and a hassle-free experience are exactly what we aim to provide, so it’s great to know we delivered on that. We’re also happy to hear the process wrapped up quicker than expected — always a bonus! Wishing you all the best in your new home, and thank you again for recommending us.

Was this review helpful? Yes

About Olivia Andrew

Olivia joined Bell Lamb & Joynson in May 2021 and is a Paralegal in our Conveyancing team. Since the age of 18, Olivia has worked in the law and has been in conveyancing for 5 years. Olivia loves building relationships with clients, developing and learning and being a part of an amazing professional team is very important to Olivia. Olivia has started studying for her CILEX qualification in 2023.

Languages Spoken: English

Contact Olivia Andrew

Address

Bell Lamb & Joynson

Mill Bank House

Northway

Runcorn

Cheshire

WA7 2SX



Phone 03444124348

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Conveyancing Assistant

Bell Lamb & Joynson

?-present