Ann
A great experience
My sisters and I originally had another firm lined up to handle the conveyancing work on our late mother's leasehold flat. However, with a potential buyer in the offing we experienced a real lack of communication and flexibility and felt our needs as clients were being ignored and our instructions overridden without prior explanation or consultation. We therefore decided with only a few working days remaining to try and find alternative solicitors to act for us and Redkite Law responded positively to my phone enquiry within the hour. Thanks to their extremely helpful and efficient admin team we were able to attend their offices within a couple of days to fill out the paperwork and Bethany Harris of the property team was assigned to handle our transaction, which went to completion very smoothly indeed. We found the level of communication both from Bethany and her assistant Adina excellent and were so pleased with their proactive attitude in liaising with the buyer's solicitor and the leaseholder's representatives. Just as we'd wanted, we received clear information on fees and what input would be required from us - which thankfully was minimal as we were able to trust to Bethany to deal with matters arising and keep us all up to speed. It was particularly reassuring to know after our previous poor experience that our particular requirements and limitations had been recognised and acted upon. Overall, an excellent experience and we would have every confidence in both using Redkite's services again and in recommending them to others.
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Redkite Law LLP
Dear Ann, Thank you for sharing your experience with us! We're delighted that Bethany and our team could assist you efficiently and communicate effectively throughout the process. Your satisfaction and trust mean a lot to us. We look forward to working with you again in the future and appreciate your recommendation. Best regards, Redkite Law LLP
