I’ll start by prefacing this with Conveyancing is fundamentally pretty broken in this country so wherever you go you’re likely to have a junior / dregs of the legal deal with your sale.
With that being said, Orme & Slade excelled here, they hit new levels of incompetence. Slow, inefficient and a real lack of empathy, character or professionalism. It’s like dealing with A.I, except the robot is little a real life version of little Britain’s classic sketch of “computer says no”. Missed agreed dates, slow almost no -existent communication at pivotal points along the line almost lead to a vendor pulling the sale. If you want to be represented well and have an easy ride, buckle in if you choose these guys.
In hindsight I would’ve seriously considered going with online conveyancing as it seems a lot of solicitors are happier behind a computer or WFH sending emails rather than face to face communication of which you are paying for. Online quotes were around £1000 cheaper and with hindsight I would 100% of taken that route. The times I could’ve done with visiting the office to explain documents or talk things through I was told “just pop in an email” in a dismissive fashion.
Hopefully this helps future buyers and sellers on the housing market searching for a good one, because it’s definitely not with this firm.