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How W. & A.S. Bruce Compares

Value for money

!

Limited data.

This firm - 86%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of W. & A.S. Bruce on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using W. & A.S. Bruce. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how W. & A.S. Bruce performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how W. & A.S. Bruce compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that W. & A.S. Bruce offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    38
  • Very Good

    3
  • Average

    0
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
William

William

April 10, 2024

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Collected on:

Will/Confirmation/Conveyancing

I have recently used W&AS Bruce for producing a will for my late Father, for Confirmation of his Will and finally for the Conveyancing during the sale of my late Father’s property.

The processing of all the above services were completed promptly, efficiently with consummate professionalism and empathy.

The costs associated with all the above services were very competitive.

In summary, I would recommend to use this practice for any legal requirements.

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Colin

Colin

April 04, 2024

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Selling House

I recently sold my house using W&AS Bruce Dunfermline. The process was made stress free by Paralegal Gillian Dyer and her team. The service was very efficient with problems resolved in a friendly manner. I have used W&AS Bruce on many occasions and I'm delighted with their service at a very fair price.

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Lauren Beresford

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

Residential Conveyancing

Lauren Beresford

April 03, 2024

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Janine, Broxburn

Brilliant experience with selling and purchasing property. I was updated throughout the whole process, was given the best advice and I will 100% be using Janine again.

Thanks,
Lauren and Ross

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Scott

Scott

March 30, 2024

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DISCUSSED AND DISAPPOINTED

These people took on my case for my child for a full 9 month I am 2 weeks away from getting full contact back after having a Barr reporter my child has been threw so much stress I then find out last week that the solicitor damian who was on the case is leaving. He called Me and says not to worry it would be in great hands with another person in the firm I then received a letter after my child hearing thst day saying they canot represent me now this is vile to my child it is Easter holidays and I canot speak to any one I now have tk go threw stress again on Tuesday and find My self some one else which will not have a clue about the case I may even loose contact with my child for good If they can do this to a,7 year old girl please avoid them they are mebt to uphold the law and finish a case not walk away from a little girl who's 2 weeks away from being with her father as the report is says that's what's to happen I'm now in tears on the easter holidays because of yhe failure

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David Darling

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This review has been left by a verified client who used W. & A.S. Bruce.

David Darling

March 26, 2024

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Sale of 21 lyarthall

Very well handled no fuss did everything they said they would .Good value

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David Mallon

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

Residential Conveyancing

David Mallon

March 26, 2024

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Collected on:

Conveyancing

Janine was very professional and responsive throughout the purchase of our new home. Highly recommended.

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Karen Manderson

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This review has been left by a verified client who used W. & A.S. Bruce.

Karen Manderson

March 26, 2024

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Collected on:

Excellent service throughout

Janine handled our recent house sale / house purchase in an extremely efficient and professional manner. Responses were immediate and nothing was too much trouble. Thanks again to Janine and her team for making the whole process seamless for us.

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Lesley and Scott

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

New home purchases and sales

Lesley and Scott

March 26, 2024

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Excellent solicitor’s

Our experience has been very positive and we have been very happy working with Janine. She Is very professional, helpful and deals with work in a very timely manner. She is proactive and clearly communicated with us at each step of the process. We would be happy to work with Janine and W&AS Bruce again in the future and to recommend to others. Thank you for all of your help Janine.

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Angelika Elizabeth

Angelika Elizabeth

November 10, 2022

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Very professional and competent

I can only give 5 stars because I was overall satisfied. Very experienced competent professional and always friendly and helpful. I can really recommend

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Simon

Simon

November 09, 2022

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Awful, shoddy and very poor service

Not the greatest of experiences - never saw my Solicitor, was all phone and email conversations. Even then, felt like nothing was being taken seriously and there was never any urgency (until the fees were due for payment).

At a bad time of my life (battling severe depression and suicidal thoughts), I certainly didn't feel like they were fighting my corner. I wasn't kept up to date with what was happening (often I'd mention something and be told they had it in notes from weeks ago), and advice given wasn't what I'd call brilliant.

Obviously I won't go into specifics, but suffice to say their service could also have cost me a significant amount of money (6 digits). And that's without much personal distress caused by the situation, that they weren't interested in doing anything about.

Even the final bill wasn't correct, and I've just had to fork out even more money as they made an error.

I now have a different Solicitor at Stevenson Marshall (for a different matter), and the difference is night and day. They're friendly, you actually see them in person and they take the time to fully explain the process.

Although the reception and secretaries are great, I certainly would NOT recommend this firm for legal representation. My advice is look elsewhere - you're going to be paying regardless, and your money would be put to better use employing Solicitors who actually care.

All this firm seem interested in is cash, and their service is appalling compared to other Solicitors (whose fees are more or less the same).

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Reviews collected from

Tracey

Tracey

March 29, 2024

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Tracey

My husband and I just did our wills with the help of Anna very professional and helpful and made the process easy thank you would highly recommend their service

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Helen

Helen

March 06, 2024

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Helen

Was supremely helpful and efficient at providing the services I required. The process was easy and completion was much quicker than anticipated. I am eternally grateful to Anna who took me through the whole thing from start to finish

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Mihai

Mihai

March 06, 2024

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Mihai

Highly recommended W&AS Bruce. Our transaction went smoothly, always kept us updated during our matter. Couldn't thank enough Eilidh and her colleagues. Thank you.

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treetop

treetop

March 01, 2024

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treetop

A competent, caring, and professional firm with whom I entrust my legal matters.
Gillian Dyer has been especially good in handling various tasks including recent conveyancing.
Thank you all.

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Harry

Harry

February 11, 2024

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Harry

We purchased our house in the Summer of 2023 and the team in Dunfermline were great. Very professional and informative and made everything easy and stress free. Would highly recommend this dedicated and engaging team.

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W. & A.S. Bruce are accredited by

accreditation

About this branch

Description

We fully acknowledge that you have a choice when it comes to who to use for your legal requirements and advice. Making the right decision can be confusing, yet it is key to building a successful long-term relationship with your solicitor. Below we’ve set out some reasons we believe make us the right choice. Personal Touch – our clients are the reason we come into work every day. We will take the time to get to know you and your situation so we can offer a personalised and tailored service to get you the best results possible Integrity – at all times our experts will give transparent, honest, fair and impartial advice. We want you to feel secure in the knowledge that your best interests are at the very heart of why we do what we do Professional Service Partners – over the years we have built up strong relationships with service providers that complement our services allowing us to confidently recommend other companies to you so you avoid the time taken to research these yourself History/Longevity – with a world in turmoil and large institutions, such as high street banks having lost a large amount of respect and trust in recent years, we hope the fact we have been a solid, respected and trusted firm for decades stands us in good stead – bringing you peace of mind we are right choice for you and your family Compassionate When it Matters – we take an empathetic yet pragmatic approach by listening to our clients, to truly understand their individual circumstances and goals. We do our upmost to make them feel at ease by carefully explaining their choices and options in a way they can understand Formidable When it Counts – a lot of the services we cover can be complex, difficult and have life-changing implications for our clients. We are straight-talking and upfront. If we are representing you in court you can be sure you have a highly strategic, knowledgeable and experienced solicitor fighting your corner.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Extending your Lease
    • Landlord and Tenant
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Tenant Eviction
    • Transfer of title
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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