Right Legal Group Limited

Support your local family solicitor! Not this massive, nationwide company. This firm took over all the documents held at a closing family firm. They mislead you to believe they have an office in Oxford. They then do the 'hard sell' to offer their services rather than just return your private documents. Because there was no money in it for them, they dragged their feet, did not read emails & repeatedly asked for previously submitted information. I'm sure if you spend thousands with them, they are eager to please.

Avoid at all costs. Poor communication throughout my father’s estate administration. Emails and calls went unanswered, forcing me to contact HMRC and Probate myself for updates. Constantly left in the dark. I’ve now re done my own will with a competent solicitor as the stress dealing with Right legal group has been unimaginable. A formal complaint has been raised. I would not recommend this firm.

Frankie Wormald was very polite, clear and concise and made sure we understood everything when updating our wills and setting up Lasting Power of Attorneys.

Told me all about my new will and power of attorney,

There were a number of errors made with my Will including sending me an incorrect version as a final amended Will for my signature. The service I received was disorganised and unprofessional. I made a formal complaint which was investigated and upheld. I was offered a goodwill gesture and assured that staff training had been improved as a result of my feedback. This was approx 4 weeks ago and despite an email and call to follow up I have heard nothing and have not received the gesture of goodwill payment I was offered. I would avoid this company.

I needed to change my will after the death of my Wife, and I chose to use the Marie Curie free wills service, through Simpsons Solicitors in Thornbury, South Glos. Everything was extremely straightforward, and the staff were so efficient and polite. If I could have rated the service 10 stars, I would not have hesitated.

When our Solicitors of decades seemed to disappear we were very concerned regarding the whereabouts of our original wills as we wanted to make changes to them. All came to light when we received an email from Simpsons Solicitors explaining that Right Legal had taken over our previous solicitors and that Simpsons were the branch of the group dealing solely with Wills, Probate and LPAs. However it was with some hesitation that we agreed to a free consultation with Albi Latifi. We should not have worried! Within 10 minutes or so Albi had put our minds at rest. He was incredibly informative and able to answer every question we threw at him. He's extremely friendly, explains everything in simple language and did not end the meeting until he was satisfied that we fully understood what was being proposed. We could not have received a better service.

I needed a will made urgently due to last minute travel and Michelle was absolutely 5 star!! She made the process very easy, simple and stress free and answered any additional questions I had. Tracey was also incredible helping throughout the process with knowledgeable advice. I would go nowhere else now and highly recommend them knowing I’m in safe hands for such an important legal and family decision. Thank you both

Joshua dealt with our wills recently. I'd thoroughly recommend using Simpsons, we found them responsive, thorough and friendly

We have had an excellent experience from Michael Llewelyn at the Fareham office. We clicked with him on our first meeting at our home with his friendly and professional manner, as well as his expert knowledge. He really helped with clarifying different aspects of our wills and was very patient with our many questions. Also, their “portal” made communications very effective.