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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of So Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using So Legal Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used So Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how So Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used So Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how So Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that So Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Bob
Collected on:
Just purchased a new home, and things could not have gone more smoothly. All done and dusted within a month!!
Katie and Maddie aced it.....
I was kept in the loop almost daily of progress, and I didn't need to worry at all.
I can't recommend this firm more highly.
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Katie
Collected on:
I cannot recommend SO Legal highly enough. They were a pleasure to work with and always very easy to get through to, either by phone or email. Katie Handoll was my solicitor who was recommended to me by my Mother. From the moment we spoke, she put my mind at ease and after explaining the ethos of So Legal, I knew they were Solicitors for me. Their prices were also extremely competitive. It was a long and stressful journey with two flats falling through but Katie’s professionalism and efficiency were second to none. She always took her time to explain everything in detail and kept me updated throughout the process. It was my first purchase and I am so lucky to have had such a fantastic solicitor. Thank you so much Katie and the SO Legal Team, I will definitely be using you again!
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Zubeida
Collected on:
I recently had the pleasure of working with Katie for the purchase of my home, and I cannot recommend her highly enough! From start to finish, she made the entire process incredibly smooth and easy. Her attention to detail, professionalism, and thorough knowledge of the real estate market were evident every step of the way.
Katie was always available to answer my questions and provide valuable insights, which gave me great confidence during the purchase. I truly appreciate everything she did to ensure that my experience was positive and stress-free.
If you're looking for someone who will go above and beyond, look no further than Katie! Thank you for making my dream home a reality!
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
For a conveyancing matter, the solicitor Katie Handoll was exceptionally good at her job.
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Peter
Collected on:
From start to completion in 6 weeks, yes 6 weeks no stress always reply to phone calls and emails on the same day. This company and Katie are a breath of fresh air would 100% recommend them.
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Justin
Collected on:
Joe Kennedy at SO Legal Eastbourne did a great job dealing with the conveyancing on a property purchase that needed to be done to a tight deadline. Joe clearly knows his subject inside out. The most impressive aspect was Joe proactively keeping me up to date with developments and being highly responsive in answering all emails within minutes, something that many other solicitors fail to do. I highly recommend Joe and I will be asking him to act for me in any future property conveyancing.
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Rebecca
Collected on:
We used So Legal recently to sell our house. They were absolutely fantastic! Charlotte did a lot of our administration, and was so proactive- very quick to answer emails and chased for information from the buyer when needed. She was very reliable and relayed information from our buyers solicitor as soon as she received it- keeping us informed at all times. Very polite and made the whole house selling process much less stressful. Thank you So Legal!
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Josh
Collected on:
Absolutely terrible service will never use again. Get no updates you have to chase to get an update and that's when you can get through to anyone. It's taken me upto 7 times plus to get through when you do Joe is never available and when you leave you name and number and ask for a call back or at the bare minimum an email you still get nothing. I have been trying to get hold of Joe for a week now and I have left multiple messages and requests for a call back and I'm getting very frustrated as I'm meant to be paying for this service that I quite frankly don't want to pay for. I've asked for the complaints procedure and for a manager to give me a call its been two days since I requested this and I still haven't had anything. If you're looking for amazing customer service don't use this company.
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Darren
Collected on:
Hi have used So Legal several times now over the last 5 years, amazing service, everyone at So Legal are superb and I would not use anybody else, just completed a property purchase for me, highly recommended
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Lucy
Collected on:
Nicole Hoddinott dealt with my Case. She is a wonderful person. Lovely to talk to. All ways there if you needed her. She is a professional,knowledgeable and to make it easier she is patient and kind. I would totally recommend her and the Firm if you need a solicitor Nicole a very big thank you. Rob Maywood Ave. well done you and Go Legal.
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