Testacy
|
497 Total Company Reviews
Testacy
|
497 Total Company Reviews
19 Town Square, Basildon, Essex, SS14 1BD
Accepting new clients
19 Town Square, Basildon, Essex, SS14 1BD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 813805
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Palmers Law Ltd are accredited by
Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.
The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Palmers Law Ltd are accredited by
Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.
The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 | |
| Tuesday | 09:00–17:30 | (Open) |
| Wednesday | 09:00–17:30 | |
| Thursday | 09:00–17:30 | |
| Friday | 09:00–17:30 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
19 Town Square, Basildon, Essex, SS14 1BD
What clients say about Palmers Law Ltd
The firm specialises in probate, wills, powers of attorney, conveyancing, personal injury and employment matters, with clear legal expertise, thoroughness and tactical knowledge. Clients praise knowledgeable, professional solicitors who provide practical, sensible advice and good value for money. Valued soft skills include empathy, compassion, patience, approachability, clear communication in plain English, responsiveness and reliability. Reviewers highlight supportive, human-centred service, timely updates, friendliness and an ability to make complex or emotional processes straightforward and stress‑free.
This review was submitted by a verified client of Palmers Law Ltd.
Knowledgeable and professional people. Would use again as friendly and received timely responses.
This review was submitted by a verified client of Palmers Law Ltd.
Knowledgeable and professional people. Would use again as received timely responses and friendly.
This review was submitted by a verified client of Palmers Law Ltd.
I cannot stress how strongly I would recommend anyone to instruct Erin Duffy. From the first day to the last day she has been professional, insightful, understanding and most importantly human. She guided us through a long, tricky and emotional case to a successful conclusion. We cannot thank her enough.
Solicitors tagged in
this review
This review was submitted by a verified client of Palmers Law Ltd.
I recently instructed Louise Welch to assist with probate following my dad's passing. This was an incredibly difficult time but Louise Welch made the legal process straightforward and manageable. Louise was compassionate, patient with my questions, and kept me fully informed at every stage. I highly recommend Louise Welch to anyone needing expert, empathetic guidance during probate.
Solicitors tagged in
this review
This review was submitted by a verified client of Palmers Law Ltd.
Palmers is a very thorough and efficient firm, with friendly receptionists and approachable solicitors who explain things clearly in lay-man's terms. Highly recommended!
We recently appointed Palmers to assist with the sale and purchase of our home. Throughout the process, the entire team was professional, hardworking, and highly responsive. We always felt that they had our best interests at heart and were committed to achieving the best possible outcome for us. As we were so pleased with the service and the positive working relationship we had built, we also chose to instruct Palmers to assist with preparing our wills. Laura was incredibly supportive throughout, making the process simple, straightforward, and stress-free. Overall, we were extremely pleased with the service we received and would not hesitate to recommend Palmers Solicitors to anyone looking for professional and reliable legal support.
Hi Laura, Thank you for your incredibly kind review. We are extremely pleased to hear that Laura and the rest of the team here at Palmers Solicitors were able to deliver the industry leading service we strive to provide. Please don't hesitate to get in touch with us again if you need any further advice.
Terrible Law Firm, been dealing with our simple case for months and months. No communication, never contacts us unless prompted and complained against. Case handlers leave without informing you, cases don't get handed over. Avoid this firm for probate and will execution, at all costs. (which I am sure will be sizable once they send us the bill, for their terrible service)
Dear Mark, Thanks for taking the time to provide feedback to us. As one of Essex's leading independent law firms, we uphold the highest standards of client care and professionalism, so we take comments, such as yours, seriously. In order to address your comments in more detail, please reach out to our Supervising Department Director, Donna Smy, on 01268 240000 or by emailing DonnaSmy@palmerslaw.co.uk at the earliest opportunity.
Sabreena has done an excellent professional job obtaining probate and advising on my late father’s estate. She was first-class from the very beginning, showing compassion for our loss, giving clear, concise and transparent advice throughout and was diligent in collecting funds and distributing to beneficiaries. Nothing was too much trouble and queries were dealt with quickly and in a friendly manner. Having worked in a leading global law firm for over 40 years, I know what elite service looks like - and that is exactly what I received from Sabreena and Palmers.
Dear Vince, Thank you for taking the time to leave such a thoughtful review. We are truly grateful for your kind words and delighted to hear that Sabreena provided the high level of service and support you needed during what must have been a difficult time. Sabreena prides herself on delivering compassionate and clear advice, and your recognition of her diligence and care is great to hear. Please do not hesitate to reach out if we can assist you again in the future.
We used Palmerslaw for both probate and conveyancing after the death of my brother and I found them to be friendly, reliable and competent. Would recommend them. Ann Webb
Palmers Law grays - Brooke Barns - highly recommended. I have used Brooke for Many private house purchases and sales and also through a Ltd company, every time Brooke handles everything with ease, she is exceptionally efficient and extremely professional. Thank you Brooke
Legal experts tagged in
this review
Thank you for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear that Brooke was able to meet these high standards for you.
What clients say about Palmers Law Ltd
The firm specialises in probate, wills, powers of attorney, conveyancing, personal injury and employment matters, with clear legal expertise, thoroughness and tactical knowledge. Clients praise knowledgeable, professional solicitors who provide practical, sensible advice and good value for money. Valued soft skills include empathy, compassion, patience, approachability, clear communication in plain English, responsiveness and reliability. Reviewers highlight supportive, human-centred service, timely updates, friendliness and an ability to make complex or emotional processes straightforward and stress‑free.
This review was submitted by a verified client of Palmers Law Ltd.
Knowledgeable and professional people. Would use again as friendly and received timely responses.
This review was submitted by a verified client of Palmers Law Ltd.
Knowledgeable and professional people. Would use again as received timely responses and friendly.
This review was submitted by a verified client of Palmers Law Ltd.
I cannot stress how strongly I would recommend anyone to instruct Erin Duffy. From the first day to the last day she has been professional, insightful, understanding and most importantly human. She guided us through a long, tricky and emotional case to a successful conclusion. We cannot thank her enough.
Solicitors tagged in
this review
This review was submitted by a verified client of Palmers Law Ltd.
I recently instructed Louise Welch to assist with probate following my dad's passing. This was an incredibly difficult time but Louise Welch made the legal process straightforward and manageable. Louise was compassionate, patient with my questions, and kept me fully informed at every stage. I highly recommend Louise Welch to anyone needing expert, empathetic guidance during probate.
Solicitors tagged in
this review
This review was submitted by a verified client of Palmers Law Ltd.
Palmers is a very thorough and efficient firm, with friendly receptionists and approachable solicitors who explain things clearly in lay-man's terms. Highly recommended!
We recently appointed Palmers to assist with the sale and purchase of our home. Throughout the process, the entire team was professional, hardworking, and highly responsive. We always felt that they had our best interests at heart and were committed to achieving the best possible outcome for us. As we were so pleased with the service and the positive working relationship we had built, we also chose to instruct Palmers to assist with preparing our wills. Laura was incredibly supportive throughout, making the process simple, straightforward, and stress-free. Overall, we were extremely pleased with the service we received and would not hesitate to recommend Palmers Solicitors to anyone looking for professional and reliable legal support.
Hi Laura, Thank you for your incredibly kind review. We are extremely pleased to hear that Laura and the rest of the team here at Palmers Solicitors were able to deliver the industry leading service we strive to provide. Please don't hesitate to get in touch with us again if you need any further advice.
I recently had a motoring legal query and completed an online enquiry form. A member of the team called me the following day and took the time to explain everything clearly and professionally. I really appreciated their willingness to help and the prompt response. Excellent customer service and guidance. Thank you.
Hi Arian, We really appreciate you taking the time to leave us a review. We're incredibly pleased to hear that the team were able to assist you promptly with your matter. If we can provide you any further advice or guidance in the future, please do not hesitate to get in touch.
I asked them for help with a case, they asked me to email them details, which I did, there were a few emails back and forth and they said they couldnt work with the information I supplied then billed me approx £900 despite not providing a service I could use. I questioned this and they said the charge was for reading the information and sending emails. Absolute joke.
Dear Richard, Thank you for submitting your feedback. This review does not accurately reflect the truth, which is ultimately also why we ceased acting for you, in order to uphold our professional obligations pursuant to our Code of Conduct. We are proud of our team’s diligence in recognising and managing this matter. We note that we received a report from a High Court Enforcement Officer in this matter when recovering the sums due to us that: “The director proceeded to pin the agent against a kitchen sink and grabbed them by the neck with one hand, they began punching the agent with the other. The director continued to assault the agent who eventually managed to exit via the door, the agent then called the police ...” Given your extreme actions taken against a High Court Enforcement Officer, we do not consider further engagement or comment appropriate at this time.
Excellent service and communication
Hi Adam, We're incredibly pleased to hear that you had a great experience with Palmers Solicitors! Please don't hesitate to get in touch with us if you need any further advice.
Terrible Law Firm, been dealing with our simple case for months and months. No communication, never contacts us unless prompted and complained against. Case handlers leave without informing you, cases don't get handed over. Avoid this firm for probate and will execution, at all costs. (which I am sure will be sizable once they send us the bill, for their terrible service)
Dear Mark, Thanks for taking the time to provide feedback to us. As one of Essex's leading independent law firms, we uphold the highest standards of client care and professionalism, so we take comments, such as yours, seriously. In order to address your comments in more detail, please reach out to our Supervising Department Director, Donna Smy, on 01268 240000 or by emailing DonnaSmy@palmerslaw.co.uk at the earliest opportunity.
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.
