Auction Law
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1,278 Total Company Reviews
Auction Law
|
1,278 Total Company Reviews
Great Square, Braintree, Essex, CM7 1UD
Accepting new clients
Great Square, Braintree, Essex, CM7 1UD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 619821
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Cunningtons LLP are accredited by
Cunningtons are renowned for helping people with Property Law and Conveyancing, and we also have specialist Family Law, Wills and Probate, Litigation, and Debt Recovery departments.
The rankings below show the areas of expertise that Cunningtons LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Cunningtons LLP are accredited by
Cunningtons are renowned for helping people with Property Law and Conveyancing, and we also have specialist Family Law, Wills and Probate, Litigation, and Debt Recovery departments.
The rankings below show the areas of expertise that Cunningtons LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Great Square, Braintree, Essex, CM7 1UD
What clients say about Cunningtons LLP
Clients praise the firm for conveyancing and property work, highlighting expertise in sales, purchases, new builds, transfers of equity and complex or unusual transactions. Reviewers value clear, proactive communication, efficiency, organisation and timely updates (including a helpful app). Staff are described as professional, knowledgeable, diligent, compassionate and reassuring, with a personal, polite and approachable manner. Clients frequently note responsiveness, thoroughness, problem‑solving and a smooth, well‑managed process, leading to strong recommendations and repeat instructions.
The recent sale of my house was effortless for me as Cunningtons in Wickford handled everything promptly and efficiently. I was kept fully informed at all times and am certainly very satisfied with their service.
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Cunningtons recently handled the conveyancing for a property sale on my behalf and I was extremely satisfied with their services. Everything went very smoothly, they kept me fully informed right through the process and responded very promptly to my enquiries. I have bought and sold property before with other solicitors and this was definitely a superior experience. I have also recently had cause to use them for other matters and found them equally helpful and efficient.
This is not the first time that I have used Cunningtons. The last time was in 2012. I contacted them again as a result of my previous experiences and I have not been disappointed. From the very first telephone contact, I have been dealt with in a most professional manner. I was given a fixed price, the details of which were clearly explained. Many matters have been dealt with via email, in as far as regulations allow. When having telephoned to ascertain progress, my calls have been dealt with promptly and the automated email progress reports are very useful and reassuring. I have no hesitation in highly recommending this professional service and, if the need occurs in future, will certainly use again. The Solicitor who dealt with my sale was Mohammed and the Conveyancing Assistant was Surinderpal, both consummate professionals.
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The solicitor dealing with the buyer literally made this whole experience for the buyer and me a living nightmare! Inability to reach Mr ZAHID NIZAM the Conveyancing solicitor or his manager Mr JASON BRADSHAW made the process unbearable. Unreturned calls, unanswered emails, failing to address crucial details and the pure arrogance of having your move in their hands has made me realise how important it is to find a decent caring law firm that is happy to communicate with you. Avoid this Law Firm. This is not a rant this is the stress and frustration we were put through for 7 months! Shame on you CUNNINGTONS CROYDON
Dear Disgruntled reviewer, I am really sorry to hear about your experience and the service queries you raised. Customer care is important to us at Cunningtons. We understand that you are not in fact a customer of Cunningtons, and so we are not able to respond to any specific concerns you raise due to client confidentiality, save to say our own client has had no issues with our service. We are however committed to good customer service, as can be seen by our high approval rating on Trust Pilot and if our clients have any issues with our service we do encourage them to raise these with us directly to try and resolve matters. We ask you remove your inaccurate review.
I recently completed a house move with the support of Gemma Hopkins at Cunningtons, and I couldn’t be more impressed with the service I received. Gemma was consistently professional, proactive, and incredibly reassuring throughout the entire process. She communicated clearly at every stage, explained complex details in a way that made everything easy to understand, and always responded promptly to any questions I had. What really stood out was her calm, organised approach — even when things became time‑sensitive, Gemma handled everything with confidence and efficiency. I’m genuinely grateful for her hard work and dedication, and I wouldn’t hesitate to recommend Gemma Hopkins and Cunningtons to anyone looking for a reliable and highly competent solicitor for their property transaction.
Thank you for your kind review, Gemma and her team were very pleased to hear!
Gemma Hopkins acted on my behalf at her previous firm and was absolutely delighted that she was able to act on my behalf again for the sale of the flat I had previously brought and the purchase of a house with my partner. Gemma Hopkins is extremely efficient, knowledgeable and thorough. Gemma and her assistant Gemma Hill worked extremely hard and kept both the sale and purchase running at the same pace. Their communication was excellent and we received regular updates. We would highly recommend. Thank you 😊
Thank you very much for your positive review, Gemma and the team at Cunningtons were very happy to hear!
I had not used Cunnington's Solicitors before but I must say they are very professional and I received an excellent service from Charlotte and her team on the long journey to complete on my mums house sale. Would definitely use again in the future.
Thank you for your kind review!
Rachel and the team were excellent and extremely helpful throughout the process of the sale of my mum's flat. Would not hesitate to recommend this firm
Thank you for your kind review, we really appreciate it here at Cunningtons!
What clients say about Cunningtons LLP
Clients praise the firm for conveyancing and property work, highlighting expertise in sales, purchases, new builds, transfers of equity and complex or unusual transactions. Reviewers value clear, proactive communication, efficiency, organisation and timely updates (including a helpful app). Staff are described as professional, knowledgeable, diligent, compassionate and reassuring, with a personal, polite and approachable manner. Clients frequently note responsiveness, thoroughness, problem‑solving and a smooth, well‑managed process, leading to strong recommendations and repeat instructions.
Cunnington’s dealt with the Power of Attorney, Probate and Conveyancing, for our Mum and ourselves, after our Mum passed away. They were professional at all times, informative, kept you up to date at all times. We also have our Will with them. We would definitely recommend Cunnington’s. We used the Braintree office.
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Absolutely shocking! Can honestly say worst experience ever. It made moving house (what is already a stressful experience) a million times worse ! and more stressful! The whole team left, could never reach anyone by phone or email, no one ever called back or responded to my queries, ever! I even had to change solicitors on the back of the appalling level of service for the purchase of my new house. Currently going through complaint procedure with Ombudsman to address the poor level of service. Beware! and avoid at all costs when moving house. Writing this now as had to wait for my complaints procedure to be completed.
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Thank you for sharing your feedback with us, and we are sorry to hear about your negative experience with Cunningtons. Customer satisfaction is a priority for us and we are dedicated to providing the highest level of service and expertise to all of our clients. We understood that your concerns were addressed over a year ago, so we are sorry to see that you are still upset. As mentioned, we strive to provide the best service we can to clients. On the rare occasions we do not meet expectations, which in your case was connected to a number of things not wholly within our control, we do look to make amends. So once again we do regret that on this occasion you were not satisfied with the service provided.
Poor communication skills, lack of urgency or drive. Always feel like you’re too much trouble.
Thank you for sharing your feedback with us, and we are sorry to hear about your negative experience with Cunningtons. Customer satisfaction is a priority for us and we are dedicated to providing the highest level of service and expertise to all of our clients, so once again we do regret that on this occasion you were not satisfied with the service provided. Please could you e-mail your full name and transaction details to customercare@cunningtons.co.uk so that we can look into this further. Thank you
Cunningtons are truly the worst company I have ever dealt with. Palaniappan Ahilan at the Hornchurch branch was very unprofessional and I hold him responsible for the property purchase (chain-free) having fallen through. There were errors in the basic information on legal documents – both my name and the purchase price were incorrect! Phone calls were left unanswered, emails were not responded to and the service throughout was substandard. Due to their delays, failure to meet deadlines and unprofessionalism, the purchase of the property fell through. We were due to exchange imminently, however delayed responses from Ahilan resulted in the seller pulling out of the transaction the day after we were supposed to have exchanged. I hold Cunningtons (in particular Palaniappan Ahilan) entirely responsible for the collapse of the property purchase and truly believe that if we had chosen a different solicitor, we would not have had this issue. I raised a formal complaint with Cunningtons and even their complaints team could not stick to their own response deadlines, providing far-fetched excuses for their lateness. I very rarely write negative reviews, but I feel so strongly about this situation that I feel the need to urge anybody to think twice before instructing this firm!
Thank you for your review, but it is not quite accurate. This is of course understandable; clients are not expected to understand the intricacies of leasehold conveyancing or the concurrent duties that a solicitor will owe to a client’s mortgage lender. We did explain things to you during the course of your transaction in 2023. You raised a complaint on 2nd January 2024. It is correct that unfortunately, due to staff absences, a full response to this was not provided until 8th February 2024. Your complaint was not upheld. Unhappy with our response to your complaint, you then approached the Legal Ombudsman, who also dismissed your complaint. Whilst you refer to the reasons given for the dismissal of your complaint as “far-fetched”, they were not. A full chronology of events was given to you, including an explanation as to why a defective title indemnity insurance policy was required to protect your mortgage lender in line with their lending requirements. This was required due to the lack of insuring obligations on the freeholder in relation to the building, and was raised in early course with your seller. Your seller was not prepared to agree or pay for this initially but when it was finally agreed, after several chasers, it was also necessary to ensure the policy that was eventually agreed was acceptable to your mortgage lender. You were told in advance this would be necessary to do. We do accept that there was a typo in one draft document (not multiple documents). This was the draft transfer, but this was very quickly and easily corrected, as it was in draft and subject to agreement with your seller. Likewise, you renegotiated the purchase price twice. The first time appears to have caused the initial confusion. This is why solicitors will ask their clients to double check documents before they sign them. On the second occasion you renegotiated the purchase price/agreed an allowance, very late on in the transaction. This caused a small last minute delay as well, because it was necessary to obtain the approval of your mortgage lender and agree a contractual clause with the seller. This was also seen to quickly. The sale didn’t fall through because of anything this firm did or did not do. The email from the seller’s solicitor confirmed that your seller had a change of heart, and had decided to rent the property instead of selling it to you. Whilst this firm’s service may not have met your personal expectations, the huge number of positive reviews that we receive is demonstrable proof that we meet and often exceed the expectations of the vast majority of our clients.
Gemma Hopkins is a solicitor who we found to be available to help or answer any questions and to be thorough from start to finish. I would highly recommend Gemma 👌
This is our 6th transaction with Cunningtons. Highly recommended. Special thanks to Michelle who has always been very responsive, proactive, and kept the process going with constant communication with buyers solicitors and estate agents. Thanks to Ahilan Palaniappan as well. I shall happily use their service again.
We have had the pleasure of being delt with by Jason. He has answered every question we have had and gone above and beyond for our quite unique house buying process. I would highly recommend Jason and Cunningtons
We instructed Cunningtons to do the conveyancing for pur purchase of the New build house. From start to finish Sarah and team kept us up-to-date with everything and dealt with any issues. Very professional and all the team were helpful and polite.
Thank you for your kind review, we're so glad to have been able to help you with your conveyancing!
Could not rate cunningtons enough. Have used multiple times and they have always been proffesional, helpful and prompt. The app is a genius idea as keeps you up to date and aware of what stage your at.
Could not rate cunningtons enough. Have used multiple times and they have always been proffesional, helpful and prompt. The app is a genius idea as keeps you up to date and aware of what stage your at.
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