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PCS Legal Limited

4.6 | 32 Reviews 32 Reviews | Group Structures
6,899 Total Company Reviews info icon Group Structures | info icon 6,899 Total Company Reviews Group Structures | info icon 6,899 Total Company Reviews

20 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PW

Accepting new clients

20 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PW

Regulated by:

The Council for Licensed Conveyancers

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PCS Legal Limited |

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PCS Legal Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Description

We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)

Rankings by area of expertise

The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

PCS Legal Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
5% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Description

We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)

Rankings by area of expertise

The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - PCS Legal Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

20 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PW

Reviews

4.6 /5 32 Reviews
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Clients say

What clients say about PCS Legal Limited

Specialist in residential conveyancing, remortgages, lease extensions and related property matters, with strong technical expertise handling complex chains, auction and shared‑ownership transactions. Clients praise efficient, thorough legal work and ability to resolve tricky issues. Valued soft skills include clear, timely communication, patience, professionalism, approachability and calm under pressure; teams are described as supportive, responsive and proactive, explaining jargon in plain English and making stressful moves feel straightforward.

clear communication
professional staff
responsive team
efficient service
helpful guidance
kept updated
friendly team
quick turnaround
great value
attention detail

ReviewSolicitors Review List

Profile image of Suzy

Suzy

Verified

Terrible experience

Lawyers for my house purchase. Advised it was all sorted. A year later when getting some work done I was advised it was not my name on land registry. Emailed PCS legal to ask what was happening. Emails were ignored for months. Raised a complaint, again was ignored. When I finally got a response it was not a good answer. Ended up having to go through the legal ombudsman who managed to get it sorted, get the house finally registered in my name and received a payment from PCS legal to apologise. Terrible service. If PCS legal had initially responded to my complaint and sorted it, I would not have had a problem as everyone is human and mistakes happen. Instead PCS legal ignored me for months and when they did respond tried to blame me for their mistake. Lucking the legal ombudsman sorted it out for me. Would not recommend

A representative from PCS Legal Limited responded to this review

Dear Suzy, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the frustration you experienced and understand how upsetting this situation must have been. At PCS Legal, we strive to provide a high standard of service, and we fully recognise that mistakes can occur. What’s most important to us is how concerns are handled. We can see that correspondence was provided in response to your complaint and that, when you remained dissatisfied, you were advised of your right to escalate the matter to the Legal Ombudsman, which you chose to do. We respect that process and are pleased that the matter was ultimately resolved. We appreciate you acknowledging that errors can happen, and we are sorry that this situation led to a loss of confidence in our service. Feedback such as yours is invaluable and helps us continue to review and improve how we communicate with and support our clients. If anyone reading this would like information on our complaints process, it can be found at www.pcslegal.co.uk/complaints Kind regards, PCS Legal

1
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Sunil

Verified

What service?

They never call back. No correspondence whatsoever. Even if you drive to office no one has the courtesy to see you other than the receptionist.

PCS Legal Limited

Thank you for sharing your concerns, Sunil. We sincerely apologise for the lack of communication and the frustration this has caused. This is not the level of service we strive to provide, and we take your feedback very seriously. We would like the opportunity to resolve this matter promptly and improve your experience. Please contact us directly so we can assist you personally and ensure your concerns are addressed.

1
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Other Reviews

Profile image of Jackie Williams

Jackie Williams

Housing & Property

Jackie

I have used PCS Legal in the past to buy a property and decided to use them again when it came to selling my parents home. The Foxtrot team were very good, prompt with responses and our estate agent said how efficient they were to deal with too. I wouldn't hesitate to use them again and would definitely recommend. Thank you to all members of the team!

Legal experts tagged in
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A representative from PCS Legal Limited responded to this review

Dear Jackie, Thank you for your 5-star review! We are thrilled to hear that the Foxtrot team provided you with an excellent level of service and efficiency during your transaction. We will make sure they take the time to read your feedback. Kind regards, PCS Legal

0
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Lee Taylor

Housing & Property

Lee

Very friendly and helpful, certain documents would be better as docusign and some information could have been chased up earlier in the relationship rather than at the end. We were well informed and kept up to date.

A representative from PCS Legal Limited responded to this review

Dear Lee, Thank you for your feedback. We are pleased to hear that we provided a good level of service during your transaction! Kind regards, PCS Legal

0
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D Smith

A client

I originally posted this review 6 years ago and have just noticed that the map location has been removed from google to void the review. So i thought Id repost this so others can see the service received back then. Things of course could have changed since, but it seems a bit sus that the location has been deleted... 'I know someone who has had the misfortune of using PCS legal recently for a house purchase. What terrible customer service. Theyre frankly quite rude by the sounds of things. Avoid!'

0
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James

James

We would like to thank Michelle, Keely and the wider team at PCS Legal for their support, patience, clarity and responsiveness across the past four months or so. Michelle was always courteous and helpful in guiding us through the process and keeping us on track. No hesitation in recommending them to others and we would use PCS Legal again should we move and require their advice again. James and Sarah Blomfield

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear James, Thank you for your feedback. We are so pleased to hear Keely and the team provided such an excellent level of service during your transaction. We will make sure they take the time to read your review. Kind regards PCS Legal

0
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Paul James

Paul James

The firm and especially my solicitor, Molly Hiron, were outstanding from start to finish. Everything was done efficiently and in a timely fashion and I loved the way I could always speak to them on the phone. Excellent, stress free experience. PJ

0
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Reviews

4.4 /5 6899 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about PCS Legal Limited

Specialist in residential conveyancing, remortgages, lease extensions and related property matters, with strong technical expertise handling complex chains, auction and shared‑ownership transactions. Clients praise efficient, thorough legal work and ability to resolve tricky issues. Valued soft skills include clear, timely communication, patience, professionalism, approachability and calm under pressure; teams are described as supportive, responsive and proactive, explaining jargon in plain English and making stressful moves feel straightforward.

clear communication
professional staff
responsive team
efficient service
helpful guidance
kept updated
friendly team
quick turnaround
great value
attention detail

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Sale of property

Selling our property was made so much easier thanks to the fantastic team. A special thank you to Carley, Summer, and Holly for their professionalism, excellent communication, and support every step of the way. We really appreciated all your hard work and would happily recommend your services to others.

0
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David Swift

Verified

Power of attorney

Having gained power of attorney for our parents ourselves my wife and I opted to use a solicitor to do our own as we had work and caring commitments. We opted to visit the Wickford office to fill out the forms by the solicitor to avoid any delays or mistakes. This was June 2023. Two more visits were required as the forms were returned from the power of attorney office incomplete. Another home visit was required for another error. Complaints made and a partial refund but only received power of attorney in January 2026. Power of attorney applications are about as basic as it gets for a solicitor but seemingly even this is too complicated . I wish we had done it ourselves and saved the money. Very poor service .

0
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Profile image of anonymous

anonymous

Housing & Property

Awful

Before choosing PCS legal, make sure you are not given Isaac as the case handler. Takes weeks to reply to any messages and takes even longer to sort out any paperwork and also has a tonne of hidden costs which were only surfaced at the very end. Avoid at all costs.

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0
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Peter

Verified
Housing & Property

Feedback mph team

Positive experience and would use again.

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Peter, Thank you for your feedback. We are so pleased to hear that Molly's team provided such an excellent level of service during your transaction. We will make sure they take the time to read your review. Kind regards, PCS Legal

0
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Profile image of Nicola-Ann Gordon

Nicola-Ann Gordon

Verified
Housing & Property

For Ann Muckle & Mia Raj of PCS

After a long troubled sale that left me with no hope, PCS came through and saved the day... and my purchase property. Thank you ladies for being determined, calm, professional and clear at a time that was really needed. Thanks for sticking with me through all my issues, I'm very, very grateful to you, thank you so very much for helping me to change my life, financially help my mom and finally becoming happy after such a long stressful time, thank you for helping me to find my happiness again. I forgot how to laugh, smile dance and sing and now I do it everyday! :) Best wishes Nicola-Ann xx

Legal experts tagged in
this review

A representative from PCS Legal Limited responded to this review

Dear Nicola-Ann, Thank you for your wonderful 5-star review. We are so happy to hear that Ann and Mia were able to provide the support, professionalism, and determination you needed throughout what was clearly a very challenging transaction. Your kind words about the positive impact this has had on your life are truly heart warming, and we know Ann and Mia will be touched to read your feedback. Kind regards, PCS Legal

0
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Other Reviews

Profile image of Jacey Bloomberg

Jacey Bloomberg

Jacey Bloomberg

Leanne , Holly and Kiera were incredible and made what could have been a very stressful process having not moved home for over 20 yers as stress free aa possible and answered by barrage of questions quickly and simply through out - I cant thank them enough

0
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Profile image of J B

J B

A client

Incredible service , professional, efficient and friendly nothing was too much trouble which made what could have been a very stressful process having not moved home for over 20 years as stress free as possible ! Thank You Leanne , Holly and Kiera

0
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Profile image of Keith

Keith

Keith

This firm represented a young couple in our small chain during our recent move!!! Not answering phone calls unless numbers witheld!! Poor response to emails Slow response to enquires in general Lies to how far things were proceeding throughout the whole process It even seemed they deliberately held things up!!! My advice is do your homework read the reviews and find a decent solicitor /conveyancer not these!!!! You have been warned Not cheap and definitely not cheerfull

0
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Aus Lander

Aus

I started the process of buying a property, paid £1,600 for surveys and various fees, got the mortgage deal sorted, and when it came to providing proof of funds to the solicitor, he refused to recognise the savings account I had even though I provided a PDF bank statement, the certificate of interest, and documents clearly showing the dates, the funds used to open the savings account, the maturity date, and the interest paid. The funds were moved within the same bank, under the same name. I even went to the bank, asked the manager for more information, and had additional documents printed about the savings account,but Liam Ridyard still wasn’t satisfied. He started calling me on the phone, shouting and being rude. At that point I also lost my patience and I just said,ok forget it,I quit.

0
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Profile image of Lois Allette

Lois Allette

Lois

Excellent service keep you up to date at all times would use again , explained everything

0
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