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PCS Legal Limited

5 The Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JA

Accepting new clients

5 The Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JA

Regulated by:

The Council for Licensed Conveyancers

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PCS Legal Limited Review Scores & Client Satisfaction Overview

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Accreditations

PCS Legal Limited are accredited by

The Law Society accreditation awarded to PCS Legal Limited

Description

We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)

Rankings by area of expertise

The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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PCS Legal Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
88%
Value for
Money
Value for money: 88%
5% above
national average
86%
Success
Rate
Satisfied with outcome: 86%
4% above
national average
86%
Would
Recommend
Would recommend to friends and family: 86%
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

PCS Legal Limited are accredited by

The Law Society accreditation awarded to PCS Legal Limited

Description

We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)

Rankings by area of expertise

The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of PCS Legal Limited

Contact & Locations - PCS Legal Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5 The Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JA

Reviews

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Clients say

What clients say about PCS Legal Limited

Client reviews praise the firm’s expertise in property law, especially conveyancing for house purchases, sales, remortgages, leasehold matters, lease extensions, power of attorney and auction property transactions. Customers value the team’s efficiency, clear communication and prompt responses, along with their ability to explain each stage in plain English. The firm is frequently described as professional, knowledgeable, proactive, approachable and supportive, with many clients feeling reassured throughout stressful transactions. Reviews also highlight the team’s patience, friendliness, diligence and willingness to go above and beyond to keep matters moving smoothly.

Clear communication
Prompt responses
Professional service
Friendly staff
Efficient handling
Kept updated
Helpful guidance
Stress-free process
Quick completion
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Reviews

4.4 /5 7182 Reviews
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Clients say

What clients say about PCS Legal Limited

Client reviews praise the firm’s expertise in property law, especially conveyancing for house purchases, sales, remortgages, leasehold matters, lease extensions, power of attorney and auction property transactions. Customers value the team’s efficiency, clear communication and prompt responses, along with their ability to explain each stage in plain English. The firm is frequently described as professional, knowledgeable, proactive, approachable and supportive, with many clients feeling reassured throughout stressful transactions. Reviews also highlight the team’s patience, friendliness, diligence and willingness to go above and beyond to keep matters moving smoothly.

Clear communication
Prompt responses
Professional service
Friendly staff
Efficient handling
Kept updated
Helpful guidance
Stress-free process
Quick completion
Good value

ReviewSolicitors Review List

Profile image of Richard Laurence

Richard Laurence

Verified

Slow to do anything

So are use solicitors. Due to being being one of the cheapest. Communication at first was very poor, and very slow I ended up going with a different solicitors more local to where I live cost more but we end up completing in less than eight weeks.

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Garry Spencer

Verified
Housing & Property

Litigation

Was a little wary at first using an online solicitor, but after the initial headaches of downloading & returning online forms & setting up a portal it all went smoothly. Lauren was always helpful & returned info in a timely manner, always keeping me updated. Good price Good staff Good service šŸ‘

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A representative from PCS Legal Limited responded to this review

Dear Garry, Thank you for your 5-star review. We are thrilled to hear Lauren provided you with an excellent level of service during your transaction. We will make sure she takes the time to read your feedback. Kind regards PCS Legal

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Anonymous

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Housing & Property

Dropped purchase because of the bad service

You are better off avoiding this place. I was referred to them by the developer. The property documents that were supposedly sent arrived with a postmark dated a month later. Given that this process is already stressful, PCS Legal will give you extra to it. I changed solicitor and I didn’t get my retainer back.

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Anonymous

Verified
Housing & Property

Poor Service Levels

I was disappointed at the poor service levels at PCS. It is very difficult to contact the team either via email or telephone. There were long delays on a simple transaction. I would not use them again

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Anonymous

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Viorel

The best services and fast to finish the process high recommended

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Other Reviews

Profile image of Mohammed Shams Uddin

Mohammed Shams Uddin

Housing & Property

Mohammed

Great experience with LDN team I had excellent experience with LDN team, who did my remortgage conveyancing.

Luke Neale, Tara, Tracey and Cassidy were brilliant throughout the entire process. They were professional, knowledgeable, extremely helpful and happy to help whenever I had a question.

A special thank you to Luke and Tara for all the hard work and support. I really appreciate the excellent service and would have no hesitation in recommending LDN to anyone looking for a reliable conveyancing team.

Thanks again!

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A representative from PCS Legal Limited responded to this review

Dear Mohammed, Thank you for your 5-star review. We are thrilled to hear Luke and his team provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal

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Madeha Shamsuddin

Housing & Property

Madeha

Brilliant service from Team LDN I had an excellent experience with the LDN team throughout my conveyancing process.Luke Neale, Tara, Tracey and Cassidy were absolutely fantastic from start to finish. I was dealing with an auction purchase and remortgage, which naturally came with a tight timeframe and a fair amount of pressure. The team handled everything incredibly efficiently, and I was impressed by their knowledge, professionalism, and attention to detail. Luke was extremely knowledgeable and professional throughout the process. He took the time to explain things clearly, kept me informed at every stage, and made sure I understood what was happening. Tara was equally brilliant — incredibly helpful, responsive, and thorough too. Buying through auction can be stressful, but A huge thank you to Luke, Tara, and the team for your hard work and outstanding service. I would have absolutely no hesitation in recommending LDN to anyone looking for a knowledgeable, reliable, and professional conveyancing team.

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A representative from PCS Legal Limited responded to this review

Dear Madeha, Thank you for your 5-star review. We are thrilled to hear Luke and his team provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal

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Mutahhara Shamsuddin

Housing & Property

Mutahhara

Highly recommend LDN I would like to say a big thank you to Luke Neale and LDN team for making my recent remortgage conveyancing such a smooth process. They were fantastic to deal with, professional, knowledgeable, and approachable throughout, and I always felt that my case was being handled properly. Thank you again to everyone at LDN for all your hard work. A fantastic team and a great service!

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A representative from PCS Legal Limited responded to this review

Dear Mutahhara, Thank you for your 5-star review. We are thrilled to hear Luke and his team provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal

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Lmax Andre

Housing & Property

Lmax

We would like to thank PCS legal and Adam Hennessy in particular, for their incredible expertise and outstanding service with our house purchase. Adam worked tirelessly to get our purchase across the line, no task was ever too big or too small and he made the whole process seem easy and stress free. Adam’s remarkable knowledge and can do attitude ensured that the property chain was always moving forward efficiently and everyone was updated at every opportunity. As first time buyers the process seemed daunting but as soon as we started working with Adam all of our worries and anxieties were relieved. We couldn’t have wished for a better representative than Adam and we would highly recommend PCS Legal for all your house buying needs.

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A representative from PCS Legal Limited responded to this review

Dear Lmax, Thank you for your 5-star review. We are thrilled to hear Adam and his team provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal

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Danny Black

Danny

One star — poor communication and an unresolved request for my case file I instructed PCS Legal in connection with an auction property purchase. The experience was deeply stressful, and I was very unhappy with the service I received from Kylie Bourne. I found her attitude dismissive, and I did not feel she kept me properly informed when I needed clear advice and timely updates. I was dealing with a serious property issue, yet I felt I had to chase for information instead of being supported by the firm I had instructed. The problems have continued since PCS Legal stopped acting for me. I requested my complete case file on 8 September 2026. On 10 September, I was told the request had been passed to their data request team. I chased again on 18 September and 24 September. I am still waiting for the complete file and a meaningful explanation of when it will be provided. It is unacceptable to leave a former client repeatedly chasing records relating to their own case, especially when those records matter to an ongoing dispute. The poor communication, the way I felt I was treated, and the continuing lack of a substantive response have caused me considerable unnecessary stress. My experience of PCS Legal has been appalling, and I would not use or recommend them.

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