01268 760384
We are a firm of Property Lawyers and Probate Practitioners regulated by The Council for Licensed Conveyancers (Practice Number 11294)
PCS Legal Limited
have 5 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of PCS Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PCS Legal Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used PCS Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how PCS Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used PCS Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how PCS Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that PCS Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used PCS Legal Limited.
Peter
Collected on:
Extremely slow process, I had to push and push to get closure. Finally on completion there was no final account so I have no detail on disbursements.
Very poor
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
My previous experience with other solicitors had all been poor - that everything would take ages, that they were impossible to get hold of. Seeking an alternative, I went online and PCS came top of the list for recommended solicitors. I have been thankful for that ever since - throughout the process for which I hired them they have been efficient, replied promptly to all my communication, and kept me fully informed.
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Matter Type:
Residential Conveyancing
Richard Bennett
Collected on:
This review is for a different branch.
Up to now , PCS have been so helpful and patient with us , hopefully completion will be very soon.
A representative from PCS Legal Limited responded to this review on 30 July, 2025:
Thank you for your kind words, Richard. We're glad to hear you've found our team helpful and patient—fingers crossed for a smooth completion very soon!
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Trevor
Collected on:
This review is for a different branch.
Can not get through to your solicitor and always have to wait for a reply
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Matter Type:
Residential Conveyancing
Leah
Collected on:
This review is for a different branch.
Lost the sale of my property unable to get any answers communication appalling emails unanswered or very late then apparently she was un well and off sick no one appeared to cover
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Lily Barton
Collected on:
This review is for a different branch.
I cannot believe how incredible this team have been!
From start to finish, we have not had a single hiccup. Eleanor & her team dealt with our case so professionally, on time and were so helpful, especially as we were buying our first home and did not have a clue about the legal information! I literally cannot recommend PCS Legal enough, and although we received cheaper quotes, we are SO glad we went with PCS because they have been nothing short of amazing! I especially liked the online portal that I could log in to, check the milestone tracker of our case, and message our solicitors via the handy message app instead of going back and forth on emails and phone calls! I had heard horror stories about nightmare solicitors, so went into it feeling quite skeptical, but they've absolutely changed our minds, and we will 100% be using them going forward!! A special mention to Alanna R who dealt with the majority of our enquiries - you are incredible!
A representative from PCS Legal Limited responded to this review on 28 July, 2025:
Dear Lily, Thank you for your feedback. We are so pleased to hear Eleanor provided such an excellent level of service during your transaction. We will make sure they take the time to read your review. Kind regards PCS Legal
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Matter Type:
Residential Conveyancing
Charlene
Collected on:
This review is for a different branch.
Communication was appaling.
1. Unanswered messages after 4 days.
2. Couldn't get through to extension as mailbox full.
3. Waiting for operator randomly got cuttoff after waiting for upwards of 30 minutes.
4. Promised multiple call backs but never materialised
We ended up sackin PCS Legal ond going with another firm. I would avoid at all costs.
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Verified review
This review has been left by a verified client who used PCS Legal Limited.
Matter Type:
Residential Conveyancing
D Tabb
Collected on:
This review is for a different branch.
Nikita King and her team were excellent throughout. Dealt with any issues quickly. The website used to enter all your details, certificates etc was professional and easy to use . I was really impressed that the funds from our house sale were transferred on the same day .
A representative from PCS Legal Limited responded to this review on 15 July, 2025:
Thank you for your 5-star review. We are thrilled to hear Nikita provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal
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Ralph
Collected on:
This review is for a different branch.
Team Quebec was a nightmare. A simple cash purchase took forever, at one stage I couldn't contact the team for 10 days.
Things were forgotten, very unprofessional.
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Matter Type:
Buying at auction
Monika
Collected on:
This review is for a different branch.
I trusted PCS Legal with the purchase of a buy-to-let property through a modern auction – a time-sensitive process. From day one, their service was disorganised, careless, and negligent.
For over six months, they ignored my emails, lost submitted documents, and passed my case between multiple staff members who had no idea what was going on. I sent critical documents several times – and still, nothing was done. In March, just before the mortgage expiry, they acted like everything was fine, only to ask again for the same documents I had sent months earlier.
Because of their failure to act, my mortgage expired, the transaction collapsed, and I lost over £17,000, including non-refundable auction fees, rent, and contractor delays. I also submitted a legal data request (DSAR), and they didn’t respond within the lawful timeframe.
I have now escalated the matter to the Legal Ombudsman, ICO, and will pursue legal action in court. This firm should not be trusted with anything as important as your property or finances. They are evasive, unaccountable, and treat clients with total disregard.
Avoid PCS Legal at all costs. They have caused me stress, loss, and serious disruption to my family and business.
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Matter Type:
Residential Conveyancing
Heather
Collected on:
Lauren and the team dealt with the sale of my mother's bungalow. Lauren was very approachable and friendly and happy to explain each step of the process. She was proactive in advising me of critical dates and documents to be signed. I was able to get through immediately to their office on the phone whenever I had queries. The whole process was much quicker and easier than I expected. I was also happy with the price charged for the conveyancing process. I would definitely recommend Lauren and the team at Wickford office of PCS Legal.
Thank you for all your help.
A representative from PCS Legal Limited responded to this review on 01 May, 2025:
Dear Heather, Thank you for your 5-star review. We are thrilled to hear Lauren provided you with an excellent level of service during your transaction. We will make sure they take the time to read your feedback. Kind regards PCS Legal
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Matter Type:
Residential Conveyancing
ryan
Collected on:
Great service and very professional. I was a first time buyer and my case was handled by Luke, Tracey and Holly who were always incredibly helpful and always quick to respond. Many thanks!
A representative from PCS Legal Limited responded to this review on 01 May, 2025:
Dear Ryan, Thank you for taking the time to leave your feedback. We are really pleased to hear Luke provided such a great level of service during your transaction. We will make sure they read your review. Kind regards PCS Legal
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Matter Type:
Residential Conveyancing
Will
Collected on:
Would absolutely recommend this firm. We used them for the purchase of our first house. Our file handler was Luke Neale, who was exceptional. All the team were very responsive and informative.
A representative from PCS Legal Limited responded to this review on 21 March, 2025:
Dear Will, Thank you for your feedback. We are so pleased to hear Luke provided such an excellent level of service during your transaction. We will make sure they take the time to read your review. Kind regards PCS Legal
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Matter Type:
Residential Conveyancing
hollie
Collected on:
As a first time buyer I was unsure of the process but Luke Neale and his team helped me through every step and were very reassuring through complications with my purchase! Highly recommend and will definitely use again thanks Luke! X
A representative from PCS Legal Limited responded to this review on 10 March, 2025:
Dear Hollie, Thank you for taking the time to leave this 5 star review for our conveyancer Luke and his team. We are pleased to know they completed your property transaction with efficiency, which is one of our core values at PCS. Kind regards, PCS Legal
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Matter Type:
Residential Conveyancing
kate
Collected on:
Would like to give PCS Legal Wickford Branch in particular Luke Neale and his team for doing a great job on the purchase of our new home. Great service and efficiency big thanks
A representative from PCS Legal Limited responded to this review on 01 May, 2025:
Dear Kate, We really appreciate you taking the time to leave your feedback on your recent transaction. It is great to hear that Luke and his team provided such an excellent level of service. We will make sure they read your review. Kind regards PCS Legal
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We are committed to ensuring all our clients receive the highest possible standard of advice and service in relation to their Property Sale or Purchase, Remortgage, Equity Release, Transfer of Equity, Commercial Transactions, Probate or Will advice.
