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Rubin Lewis O'brien LLP

4.6 | 79 Reviews 79 Reviews | Housing & Property
220 Total Company Reviews info icon Housing & Property | info icon 220 Total Company Reviews Housing & Property | info icon 220 Total Company Reviews

Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ

Accepting new clients

Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 484893

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Rubin Lewis O'brien LLP |

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Rubin Lewis O'brien LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
93%
Value for
Money
94%
Success
Rate
91%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Rubin Lewis O'brien LLP are accredited by

Children Law accreditation awarded to Rubin Lewis O'brien LLP
Criminal Litigation accreditation awarded to Rubin Lewis O'brien LLP
Family Law accreditation awarded to Rubin Lewis O'brien LLP
Trading names:
Rubin Lewis O'Brien Solicitors

Description

Rubin Lewis O’Brien is a solicitor's firm based in Cwmbran town centre. We provide a wide range of legal services for both individuals and businesses and we pride ourselves on providing a high level of service for each and every client, with a focus on proving clear, concise and practical legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Rubin Lewis O'brien LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Rubin Lewis O'brien LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
92%
Success
Rate
10% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Rubin Lewis O'brien LLP are accredited by

Children Law accreditation awarded to Rubin Lewis O'brien LLP
Criminal Litigation accreditation awarded to Rubin Lewis O'brien LLP
Family Law accreditation awarded to Rubin Lewis O'brien LLP
Trading names:
Rubin Lewis O'Brien Solicitors

Description

Rubin Lewis O’Brien is a solicitor's firm based in Cwmbran town centre. We provide a wide range of legal services for both individuals and businesses and we pride ourselves on providing a high level of service for each and every client, with a focus on proving clear, concise and practical legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Rubin Lewis O'brien LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Rubin Lewis O'brien LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ

Reviews

4.6 /5 79 Reviews
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Clients say

What clients say about Rubin Lewis O'brien LLP

Clients praise the firm’s expertise in conveyancing, probate and estate administration, wills and future planning, property sales and purchases, auction transactions, family matters and compensation claims. Reviews highlight consistently professional, efficient and detail-focused service, with matters handled promptly and smoothly. Clients particularly value the team’s clear communication, quick responses, regular updates, reassurance, kindness, compassion and approachable manner, saying they go above and beyond to reduce stress and guide people confidently through difficult legal processes.

Excellent service
Professionalism
Organisation
Efficiency
Stress free
Clear communication
Prompt responses
Helpful guidance
Attention to detail
Friendly service

ReviewSolicitors Review List

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Angela Hill

Verified

Sale of father's house

Excellent service and kept updated at every stage.

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Christine Ormond

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Fantastic service

Niamh and Lauren were fantastic. We have an issue with the first property we offered however probate was outstanding. After waiting 5 months we decided that we would offer on a new property. To save the sale we needed to completed quickly. Niamh and Lauren did all they could to complete as quick as possible which was very much appreciated. Excellent communication and I would highly recommend.

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anonymous

Housing & Property

House purchase

Our purchase was handled by Niamh and Lauren, and we could not have been happier with the service we received. Everything was dealt with promptly, and we were kept fully informed throughout the transaction. They made the entire process as stress-free as possible and were always on hand to answer any questions we had. Thank you both for your professionalism and support. We would not hesitate to recommend your services to others.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your lovely review. I've passed your feedback onto Niamh and Lauren.

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Anonymous

Verified
Housing & Property

very slow part time error strewn service

I had to correct Ruben Lewis on a number of occasions , the basic land value tax calculation sent to me was based on the higher taxation level and not the standard rate resulting in an over estimate of tens of thousands of pounds. Trying to get hold of the solicitor dealing with our affairs proved extremely difficult, the solicitor only worked two days a week in the office and one day from home. constant out of office messages. Errors and omissions commonplace, failure to adhere to instruction a few times, letters sent to wrong address, the list goes on and on, I would not recommend sadly.

A representative from Rubin Lewis O'brien LLP responded to this review

I am sorry you feel that you received a poor service and we will reflect upon your feedback. Whilst the fee earner dealing with your sale works part time, her assistant was usually available to deal with queries in a timely manner.

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Anonymous

Verified
Housing & Property

Conveyancing department

I have always been satisfied with RLO but the conveyancing department definitely needs improving. The service falls way below my expectations .

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your feedback but it is a shame that you have left an anonymous review, leaving us unable to provide a substantive response.

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Other Reviews

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Sinead Flahive

Housing & Property

Sinead

Used to purchase our new home. Everything was completed on time as agreed

A representative from Rubin Lewis O'brien LLP responded to this review

We appreciate your review. Thank you.

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Stefan Cartwright

Housing & Property

Stefan

Over the last 3.5 myself and my brother have sadly lost both of our parents. Sadly due to their lack of forward and future planning we were left with sorting their affairs out. From start to finish tomos carruthers Abbi evans and also Finn touhig have been exceptional. Their kindness, compassion, attention to detail and also their support has been outstanding. As a family what was a very difficult and traumatic experience to endure was made easier by their professional approach to helping. Whatever your legal requirements may be I cannot express how good this firm Really is. Thank you all very much we are as a family appreciated everything you did for us.

Thank you Stefan for your lovely review. I am glad we were able to assist you and your brother during such a difficult time.

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Robert Richards

Housing & Property

Robert

Sally handled the sale of a property for us via auction. Everything was done promptly, and we were kept informed of progress throughout.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Robert for your review. I have passed your feedback onto Sally.

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Julian

Julian

Our family solicitors for many years ...the best Highly recommend Niamh Arrowsmith for any conveyance work

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Julian for your review. Much appreciated!

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Ken

Ken

Juliet provided excellent service on our house purchase and subsequent leasehold purchase.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your review. Much appreciated.

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Reviews

4.6 /5 220 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Rubin Lewis O'brien LLP

Clients praise the firm’s expertise in conveyancing, probate and estate administration, wills and future planning, property sales and purchases, auction transactions, family matters and compensation claims. Reviews highlight consistently professional, efficient and detail-focused service, with matters handled promptly and smoothly. Clients particularly value the team’s clear communication, quick responses, regular updates, reassurance, kindness, compassion and approachable manner, saying they go above and beyond to reduce stress and guide people confidently through difficult legal processes.

Excellent service
Professionalism
Organisation
Efficiency
Stress free
Clear communication
Prompt responses
Helpful guidance
Attention to detail
Friendly service

ReviewSolicitors Review List

Profile image of Nilesh Pankhania

Nilesh Pankhania

Verified

Purchase of Property

The whole team, but, in particular Andrew, have been really professional throughout the process and always carry out the work efficiently.

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Michael Jackson

Verified

Litigation & Estate Problem

I would just like to give my wholehearted thanks to the team at Rubin Lewis O’Brien, who were extremely helpful in getting a matter resolved for me. I turned to them, because the matter involving my late Mother’s estate was at a deadlock and not progressing as it should have. Chris Lewis & Lily Barker managed to get everything set out how it should have been done & within a matter of a few months, after almost 2 years, the estate was finalised. The whole team were there for me right from the start, on hand with any legal queries and support I needed. I could not be more thankful in getting what was a quite stressful time sorted. They took away all of the stress I had and dealt with it professionally. Many thanks, Michael Paul Jackson

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Angela Hill

Verified

Sale of father's house

Excellent service and kept updated at every stage.

Solicitors tagged in
this review

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Christine Ormond

Verified

Fantastic service

Niamh and Lauren were fantastic. We have an issue with the first property we offered however probate was outstanding. After waiting 5 months we decided that we would offer on a new property. To save the sale we needed to completed quickly. Niamh and Lauren did all they could to complete as quick as possible which was very much appreciated. Excellent communication and I would highly recommend.

0
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Profile image of Paula Powell

Paula Powell

Review of probate services

Tomos Carruthers provided an excellent service throughout the time he was dealing with probate and settling the estate of my late mother. From start to finish, Tom took me through every step of the process, through regular communication and nothing was too much trouble for him. He dealt with everything on my behalf and responded to emails very quickly and on the same day. He made everything so straightforward and I can't thank him (and Sarah) enough for taking all the stress out of a painful situation for me.

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Other Reviews

Profile image of Darryl Spiers

Darryl Spiers

Darryl

I consulted Rubin Lewis O'Brien regarding a potential misrepresentation claim relating to the Misrepresentation Act 1967. Before booking, I briefly explained the nature of my case and was told it was something they could look at. At the meeting, a trainee solicitor was present. She was introduced, but I was not asked whether I was happy for her to remain during the consultation. This did not ultimately concern me, but I believe clients should be asked for their consent, rather than it being assumed. During the consultation, the solicitor said he had not used the Misrepresentation Act 1967 in years and would need to go away and look it up, for which I would be charged. My expectation, when paying for specialist legal advice, was that the solicitor would already be familiar with the relevant area of law or, if not, would advise me at the outset that the matter fell outside their expertise and recommend someone more suitable. I left feeling that the consultation was unproductive and that my concerns were not fully understood. This was my personal experience, and unfortunately, I would not use the firm again for this type of legal matter.

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Sis vs sis Vs sis

Sis

Very good service

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Kathryn Jennings

Kathryn

Excellent service all business completed with professionalism organisation and efficiency and stress free. Thank you

Thank you for this wonderful feedback, Kathryn.

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Jacqui Shacklady

Wills, Trusts & Probate

Jacqui

Great advice from Damian reviewing my will, planning for mine & my daughters future

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your lovely review Jacqui.

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Jane Rollands

Jane

Have been with these for many years. Great experience

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Jane for your review.

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