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Rubin Lewis O'brien LLP

4.4 | 26 Reviews 26 Reviews | Wills, Trusts & Probate
208 Total Company Reviews info icon Wills, Trusts & Probate | info icon 208 Total Company Reviews Wills, Trusts & Probate | info icon 208 Total Company Reviews

Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ

Accepting new clients

Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 484893

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Rubin Lewis O'brien LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
84%
Value for
Money
92%
Success
Rate
88%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.3/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.2/5

Accreditations

Rubin Lewis O'brien LLP are accredited by

Children Law accreditation awarded to Rubin Lewis O'brien LLP
Criminal Litigation accreditation awarded to Rubin Lewis O'brien LLP
Family Law accreditation awarded to Rubin Lewis O'brien LLP
Trading names:
Rubin Lewis O'Brien Solicitors

Description

Rubin Lewis O’Brien is a solicitor's firm based in Cwmbran town centre. We provide a wide range of legal services for both individuals and businesses and we pride ourselves on providing a high level of service for each and every client, with a focus on proving clear, concise and practical legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Rubin Lewis O'brien LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Rubin Lewis O'brien LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
92%
Success
Rate
10% above
national average
91%
Would
Recommend
10% above
national average
Communication 4.5/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Rubin Lewis O'brien LLP are accredited by

Children Law accreditation awarded to Rubin Lewis O'brien LLP
Criminal Litigation accreditation awarded to Rubin Lewis O'brien LLP
Family Law accreditation awarded to Rubin Lewis O'brien LLP
Trading names:
Rubin Lewis O'Brien Solicitors

Description

Rubin Lewis O’Brien is a solicitor's firm based in Cwmbran town centre. We provide a wide range of legal services for both individuals and businesses and we pride ourselves on providing a high level of service for each and every client, with a focus on proving clear, concise and practical legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Rubin Lewis O'brien LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Rubin Lewis O'brien LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Pendragon House, General Rees Square, Cwmbran, Gwent, NP44 1AJ

Reviews

4.4 /5 26 Reviews
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Clients say

What clients say about Rubin Lewis O'brien LLP

The firm specialises in family law, conveyancing, personal injury and clinical negligence, with strong estate and probate experience. Clients praise legal expertise, attention to detail and effective case management, often achieving positive outcomes. Valued soft skills include professionalism, approachability, empathy, clear explanations, responsiveness, and calming support during stressful matters. Reviewers frequently highlight helpful, compassionate teams who go above and beyond and provide reasonable fees and timely completions.

Professional service
Helpful staff
Efficient handling
Great communication
Compassionate support
Attention to detail
Reliable outcomes
Friendly approach
Highly recommended
Reasonable costs

ReviewSolicitors Review List

Profile image of Paul

Paul

Verified
Wills, Trusts & Probate

Excellant Professional Service

Rubin Lewis O'Briens Family Law team and Conveyancing team worked well together managing the assets of my late Uncles Estate. They kept us up to speed with what was going on and when the buyer for the house pulled out on the day of exchange and another buyer came in and wanted to complete in two weeks Damians team ensured it happened.

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A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your kind review

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Jackie

Verified
Wills, Trusts & Probate

Slow and uncommunicative

They were executors for my late father’s will. We found them very slow and uncommunicative.

0
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Avril

Verified

Excellent service

Used them twice for trust and will. Slight hiccup on 2nd visit due to prolonged telephone conference with court. Tom took over excellently. Wouldn't hesitate to use again for any legal advice.

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A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your review. Much appreciated.

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Corrina

Verified
Housing & Property

Sale of estate property

The process of selling a property from the estate of my mother with RLO was straight forward. It was all done remotely as I live some distance from the offices. I found reading some of the long documents using the app was problematic, like reading them through a letterbox, but this may have been my PC. However, the team kindly sent me electronic versions of the documents by email. Paul and Lana were good at responding to my email queries. Good value for money.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Corrina for your review. Much appreciated.

0
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Anonymous

Verified

Dads will

To slow. Tooka lot of emails and phone calls to finelise

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your feedback and for stating that you would recommend us. I can see that you felt that the probate process was slow and took a long time to complete so I would like to address this. Full administration took around 9 months to conclude which was well within the estimate given by Tom and I can see that he kept you all up to date throughout the transaction. I appreciate you would have received numerous calls and emails from us but that is the nature of this type of transaction as we would have needed your instructions on aspects of the estate from time to time.

0
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Other Reviews

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Stephen

Stephen

My late Dad had this company handle his will ,very disappointing and would not recommend them.

A representative from Rubin Lewis O'brien LLP responded to this review

Whilst we welcome feedback, we are surprised by your comments as we cannot find any indication that you have ever used our services. We are committed to providing excellent service to all our clients.

1
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Peter

Peter

Lily Rafter-Ambrosen handled the sale of a house for us following a bereavement. She promised to make sure that everything would proceed efficiently and effectively, and that is precisely what she did.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for the review Peter! I am glad you are happy with the service you received.

0
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Penny

Penny

Having recently gone through the loss of our mother I can honestly say I had no idea what being an Executor actually involves!! The complexity involved in winding up an Estate and dealing with the Probate, especially when other beneficiaries live some distance away (in our case overseas!) is particularly difficult. As appointed Executors for our mother’s Will, Damian and Danielle dealt with the phenomenal amount of paperwork, time consuming calls to utility suppliers, government departments and sorting out outstanding bills while we were able to cope with the emotional upset of losing our beloved mother. I am so incredibly grateful that I did not have to manage all this administration on top of everything else, and I really cannot thank the RLO team enough – you were a godsend at a particularly difficult time.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your kind review. We are so glad we were able to make a very difficult time that little bit easier for you.

0
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Escort

Escort

If your looking for legal advice with probate or a Will look no further as Kate Toner is very professional and will go above and beyond for you.

0
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Reviews

4.6 /5 208 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Rubin Lewis O'brien LLP

The firm specialises in family law, conveyancing, personal injury and clinical negligence, with strong estate and probate experience. Clients praise legal expertise, attention to detail and effective case management, often achieving positive outcomes. Valued soft skills include professionalism, approachability, empathy, clear explanations, responsiveness, and calming support during stressful matters. Reviewers frequently highlight helpful, compassionate teams who go above and beyond and provide reasonable fees and timely completions.

Professional service
Helpful staff
Efficient handling
Great communication
Compassionate support
Attention to detail
Reliable outcomes
Friendly approach
Highly recommended
Reasonable costs

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Conveyancing department

I have always been satisfied with RLO but the conveyancing department definitely needs improving. The service falls way below my expectations .

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your feedback but it is a shame that you have left an anonymous review, leaving us unable to provide a substantive response.

0
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Profile image of Paul

Paul

Verified
Wills, Trusts & Probate

Excellant Professional Service

Rubin Lewis O'Briens Family Law team and Conveyancing team worked well together managing the assets of my late Uncles Estate. They kept us up to speed with what was going on and when the buyer for the house pulled out on the day of exchange and another buyer came in and wanted to complete in two weeks Damians team ensured it happened.

Solicitors tagged in
this review

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you for your kind review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Keith

Keith

Verified
Housing & Property

Domestic Conveyancing

An excellent firm, efficient and the cost was very reasonable.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Keith for your kind review. Much appreciated.

0
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Alan Milne

Verified
Housing & Property

appraisal of service provided

I found the people very helpful and competent and speedy with responses, I would not hesitate to recommend them to anyone else and would say thank you again

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Alan for your kind review.

0
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Anonymous

Verified
Housing & Property

Not impressed. I do not recommend

Lack of communication. Abbi does not get back to you. Overall the firm does not care about clients and will not return calls. I have had to drive to the office in Person just to get to speak to the solicitor as she didn’t ever reply. Do not use

Solicitors tagged in
this review

A representative from Rubin Lewis O'brien LLP responded to this review

Your feedback is noted but doesn't correlate with the positive feedback you sent Abbi by email after completion.

0
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Other Reviews

Profile image of Jane Rollands

Jane Rollands

Jane

Have been with these for many years. Great experience

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Jane for your review.

0
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Sinead Flahive

Sinead

Used to purchase our new home. Everything was completed on time as agreed

A representative from Rubin Lewis O'brien LLP responded to this review

We appreciate your review. Thank you.

0
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Profile image of Christine Morgan

Christine Morgan

Christine

Wonderful service. I always use Rubin Lewis O'brien.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Christine for your kind review. Much appreciated.

0
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Stefan Cartwright

Stefan

Over the last 3.5 myself and my brother have sadly lost both of our parents. Sadly due to their lack of forward and future planning we were left with sorting their affairs out. From start to finish tomos carruthers Abbi evans and also Finn touhig have been exceptional. Their kindness, compassion, attention to detail and also their support has been outstanding. As a family what was a very difficult and traumatic experience to endure was made easier by their professional approach to helping. Whatever your legal requirements may be I cannot express how good this firm Really is. Thank you all very much we are as a family appreciated everything you did for us.

Thank you Stefan for your lovely review. I am glad we were able to assist you and your brother during such a difficult time.

0
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Robert Richards

Robert

Sally handled the sale of a property for us via auction. Everything was done promptly, and we were kept informed of progress throughout.

A representative from Rubin Lewis O'brien LLP responded to this review

Thank you Robert for your review. I have passed your feedback onto Sally.

0
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