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KJ Smith Solicitors

4.9 | 70 Reviews 70 Reviews | Land Law
862 Total Company Reviews info icon Land Law | info icon 862 Total Company Reviews Land Law | info icon 862 Total Company Reviews

Director General's House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP

Accepting new clients

Director General's House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8001841

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KJ Smith Solicitors |

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KJ Smith Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

KJ Smith Solicitors are accredited by

Children Law accreditation awarded to KJ Smith Solicitors
Family Law Advanced accreditation awarded to KJ Smith Solicitors
Family Mediation accreditation awarded to KJ Smith Solicitors
Trading names:
K J Smith Solicitors

Description

If you are looking for legal advice and assistance, K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications.

Rankings by area of expertise

The rankings below show the areas of expertise that KJ Smith Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

KJ Smith Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

KJ Smith Solicitors are accredited by

Children Law accreditation awarded to KJ Smith Solicitors
Family Law Advanced accreditation awarded to KJ Smith Solicitors
Family Mediation accreditation awarded to KJ Smith Solicitors
Trading names:
K J Smith Solicitors

Description

If you are looking for legal advice and assistance, K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications.

Rankings by area of expertise

The rankings below show the areas of expertise that KJ Smith Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of KJ Smith Solicitors

Contact & Locations - KJ Smith Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Director General's House, 15 Rockstone Place, Southampton, Hampshire, SO15 2EP

Reviews

4.9 /5 70 Reviews
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Clients say

What clients say about KJ Smith Solicitors

Clients praise the firm for strong family law expertise, clear practical guidance on divorce, financial and child matters, and effective case management including complex international cases. Specialisms highlighted include family law, cohabitation agreements, property and immigration. Valued soft skills include empathy, patience, calmness, clear communication, responsiveness, professionalism, reassurance and practical problem‑solving; clients frequently note supportive, attentive and compassionate service that reduces stress and builds confidence.

supportive team
knowledgeable solicitors
clear communication
empathetic approach
prompt responses
professional service
calming presence
thorough advice
efficient handovers
client-focused

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Reviews

4.8 /5 862 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about KJ Smith Solicitors

Clients praise the firm for strong family law expertise, clear practical guidance on divorce, financial and child matters, and effective case management including complex international cases. Specialisms highlighted include family law, cohabitation agreements, property and immigration. Valued soft skills include empathy, patience, calmness, clear communication, responsiveness, professionalism, reassurance and practical problem‑solving; clients frequently note supportive, attentive and compassionate service that reduces stress and builds confidence.

supportive team
knowledgeable solicitors
clear communication
empathetic approach
prompt responses
professional service
calming presence
thorough advice
efficient handovers
client-focused

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Family Law

I would recommend.

The receptionist was delightful, beautiful place of business, charming greeting and welcome by a lovely gentleman and superb customer care, advice and support by a fabulous lady Solicitor. Thank you for your assistance and time ‘KJ Smith’ I found your establishment and team to be absolutely fantastic. Thank you.

A representative from Kjs Solicitors Limited responded to this review

Thank you for your kind feedback. We are delighted to hear that you felt so warmly welcomed and well supported throughout your visit. Your comments about the team, service and surroundings are greatly appreciated. Kind regards, K J Smith Solicitors

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Anonymous

Family Law

Unfair

Dan Norris had £12k put in his account to use. He prolonged correspondence and did not fact check any information given to him. Wasted the funds and would not detail how it was spent. Ongoing complaint currently with the ombudsman and resolution. Avoid this company.

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A representative from Kjs Solicitors Limited responded to this review

We are sorry to learn of your negative feedback. We take all concerns seriously and are committed to providing a high standard of service. However, we do not believe this individual to be a client of the firm, and the matter is not currently before the Legal Ombudsman. In any event, we are unable to comment further.

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anonymous

Family Law

Family Law review

Recently, my mother and I met with solicitor Daniel Norris from KJ smiths and Barrister Tracey At her Chamber No18 regarding a family law matter. Over the two meetings we had with them, they were very professional and offered honest advice and reassurance, in an extremely caring and friendly manner. We were able to come away from the final meeting with confidence that should we require further help in the future that they would be there to continue their support. We would strongly recommend both of these professionals for the law services they provide.

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anonymous

Disappointing Service, No Case Management

I am deeply disappointed with the service provided by Kate Evans at KJ Smith Solicitors and would strongly advise avoiding the Oxford branch altogether. Even in urgent situations, there are far better solicitors available locally. Her case management is non-existent. Her legal knowledge appears largely theoretical, with no meaningful engagement or ability — or willingness — to apply it to the realities of a complex case. She is comfortable producing lengthy but basic emails at £260 + VAT per hour, yet that is essentially all that is offered. She charged £2,500 to read a court bundle and answer six questions in writing. However, after the initial consultation, I was never offered another in-person meeting, solely because I had not signed a full retainer. Unless you commit thousands more upfront, meaningful engagement appears to be off the table. To be clear, I can read, write, complete court forms, and conduct legal research myself. What I was paying for was professional guidance, strategic case management, and experienced direction. Instead, I received generic written responses, no discussion, no practical advice, and no sense of ownership of the case. Overall, the service provided barely qualifies as a professional service at all. With sufficient time, online resources, and AI support, the same level of information can be obtained independently. I awarded two stars solely for the effort of drafting lengthy emails. Beyond that, I received no significant value, no support, and no professional engagement.

A representative from Kjs Solicitors Limited responded to this review

Thank you for sharing your concerns. We are saddened to receive your negative feedback. A KJ Smith, we take every piece of feedback provided seriously and strive to provide the highest level of service to each and every one of our clients. To better understand and address your concerns, we kindly invite you to contact our Complaints Team (complaints@kjsmith.co.uk) to discuss your experience in more detail and the policies we follow. We genuinely want to resolve any issues you may have experienced and are committed to finding a satisfactory resolution. We appreciate your feedback and look forward to hearing from you and having the opportunity to assist further. Kindest regards, KJ Smith Solicitors

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Mary

Family Law

Very empathetic and supportive

I would like to thank Lydia for her support on the first visit. I was very worried and scared and I did not know what to expect. Lydia was very empathetic and validated my experience, I felt fully understood and supported. I gathered lots of information, which Lydia presented in a very professional and clear way. I was also given different options and thanks to Lydia I am now much more confident about my next steps. Thank you so much, Lydia, that consultation was a light at the end of the tunnel. I highly recommend Lydia!

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A representative from Kjs Solicitors Limited responded to this review

Dear Mary, Thank you for taking the time to leave Lydia and KJ Smith a wonderful review! We wish you all the best in the future. Kind regards, KJS Solicitors

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Other Reviews

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Hon Leung

Hon

Aaron is a very good solicitor. He helped me get through my case. At the end, I got a very good outcome and result. He was helpful and I felt supported by him.

0
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Francesca Walters

Francesca

KJ Smith Solicitors have been with me every step of the way throughout my very difficult divorce. Their team, particularly Amber and Aaron, have provided immeasurable support and advice; I could not be more grateful. I highly recommend KJ Smith Solicitors to anyone about to enter the world of Family Law.

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Michael McCarthy

Family Law

Michael

Robyn was excellent. Direct, forthright, challenging and focussed. What you need in divorce to cut away the nonsense and get to the deal. Very professional.

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A representative from Kjs Solicitors Limited responded to this review

Dear Michael, Thank you for taking the time to leave such a positive review for Robyn. We are delighted to hear that you found her direct, focused and professional throughout the process. Navigating divorce proceedings can be incredibly challenging, and it is wonderful to know that Robyn’s approach helped provide clarity and confidence during this time. Your feedback is greatly appreciated and will be shared with Robyn and the wider team. Kind regards, K J Smith Solicitors

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Catherine McKenzie

Family Law

Catherine

Sofie was very helpful in helping me through the painful process of divorce. After our initial meeting she answered all my subsequent questions promptly and assisted me with filling in and checking quite complex forms. I would use K J Smith for further work if needed.

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A representative from Kjs Solicitors Limited responded to this review

Dear Catherine, Thank you for taking the time to leave such a thoughtful review for Sofie. We are pleased to hear that Sofie was able to support you through what can often be a very difficult and emotional process. Providing clear guidance, prompt communication and reassurance throughout a matter is incredibly important to us, so it is wonderful to know you felt well supported during your divorce proceedings. Your kind words will be shared with Sofie and the wider team, and we truly appreciate your recommendation of K J Smith Solicitors. Kind regards, K J Smith Solicitors

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Lorna Morgan

Family Law

Lorna

I would like to thank Aaron O’ Malley at the Guildford office, for all the good advice and guidance through my divorce, he was kind, friendly, patient and professional

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A representative from Kjs Solicitors Limited responded to this review

Dear Lorna, Thank you for taking the time to leave such a lovely review for Aaron. We are so pleased to hear that you felt supported throughout such a difficult time and that Aaron’s kindness, patience and professionalism made a positive difference to your experience. Your feedback is greatly appreciated and will mean a lot to Aaron and the wider Guildford team. Kind regards, KJ Smith Solicitors

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