Consumer
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532 Total Company Reviews
Consumer
|
532 Total Company Reviews
4 Coldnose Road, Rotherwas Industrial Estate, Hereford, Herefordshire, HR2 6JL
Accepting new clients
4 Coldnose Road, Rotherwas Industrial Estate, Hereford, Herefordshire, HR2 6JL
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 535081
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Kidwells Law Solicitors Limited are accredited by
We advise on a range of legal services, for both individuals and business clients. It is important that we get to know our clients and their businesses well. This enables us to forge new and long-lasting relationships. We deliver personal help and advice our clients need in the way they want. The Kidwells brand has evolved rapidly since its conception now providing a complete commercially focused service across the Group. Our diversity, breadth of experience and expertise are our greatest strengths, enabling us to provide a one-stop service for our clients.
The rankings below show the areas of expertise that Kidwells Law Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Kidwells Law Solicitors Limited are accredited by
We advise on a range of legal services, for both individuals and business clients. It is important that we get to know our clients and their businesses well. This enables us to forge new and long-lasting relationships. We deliver personal help and advice our clients need in the way they want. The Kidwells brand has evolved rapidly since its conception now providing a complete commercially focused service across the Group. Our diversity, breadth of experience and expertise are our greatest strengths, enabling us to provide a one-stop service for our clients.
The rankings below show the areas of expertise that Kidwells Law Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 07:30–17:29 |
| Tuesday | 07:30–17:29 |
| Wednesday | 07:30–17:29 |
| Thursday | 07:30–17:29 |
| Friday | 07:30–17:29 |
| Saturday | 07:30–17:29 |
| Sunday | 07:30–17:29 |
4 Coldnose Road, Rotherwas Industrial Estate, Hereford, Herefordshire, HR2 6JL
What clients say about Kidwells Law Solicitors Limited
Clients praise the firm for expertise across conveyancing, property sales and purchases, remortgages, family matters, small claims, criminal defence and contractual advice. Reviewers frequently highlight clear, practical guidance, strong case handling, and effective support on urgent or complex matters. The team is valued for being professional, responsive, efficient and knowledgeable, while also showing warmth, patience, empathy and reassurance. Many clients felt listened to, well informed and calmly guided through stressful processes, with quick turnaround times and a proactive approach that inspired confidence.
I would like to thank Michael Horne for some very useful advice on behalf of a friend in relation to a Small Claims Court matter. His response was timely , concise and very clearly explained. I would not hesitate to use his services again.
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I completed an online enquiry, asking for advice on a commercial dispute, within the hour Michael responded via email with his initial feedback. Following a couple more emails for clarity, Michael took the initiative to call me personally and to explain where he felt I stood legally, based on the information I had provided. This showed me that he and his business is genuine and that he truly cares about helping people in need. The passion that Michael has for his business and being able to help people, came across very clearly to me, this is certainly a company that I would recommend to anyone needing this service.
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Michael Horne and Kidwell Solicitors we’re recommended by a friend. Having called them I was connected with Michael within minutes and following a friendly, down to earth conversation with him, had the advice and information I required. Given my circumstances of being totally ‘ripped off’ in a vehicle purchase, I was extremely worried about the costs involved with speaking to a solicitor. Simply not the case!! Sound, frank, down to earth, no nonsense advice from Michael; No charge, given links to Civil Action without hesitation or ‘sales pitch!’ I would highly recommend a phone call in any situation with Kidwell Solicitors... Thank you Michael
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I would like to thank Michael Horne at Kidwells for speaking to me for over 20 minutes this evening. Not only did he offer excellent advice and support regarding my options for potential pre-court, legal correspondence and litigation action, but he made me feel at ease and reassured during our conversation. His understanding of the various complex issues pertaining to my case(s) was thorough despite the issues relating to multiple areas of law. I now have a clear direction to follow and would recommend anyone seeking legal advice to speak to Michael in the first instance. I/we have sought legal counsel from at least four different solicitors pertainung to this case, but none had offered such a direct and detailed solution to suit our circumstances. Additionally, rather than seeking as much financial reimbursement as possible as other legal advisors have done, Michael was more concerned about my next steps and ensuring I had the right independent advice to move forward with my legal position. Thank you once again, Sophia.
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Today I had occasion to contact Michael Horne of Kidwells Solicitors(Bristol), as I was so incensed at receiving a debt collection notice for an offense committed at Bristol airport of stopping momentarily on red lines. Two parking charges were raised by the private company in charge of overseeing the airport. I was in dispute with the company and wrote two letters explaining the situation. I received a reply to one charge rejecting my reasons for non payment so I decided to pay this. However, I never received a reply for the second charge either confirming the charge or laying it aside. The debt collection agency when phoned, said a letter had been sent out via the Post Office, but we had never received this letter. We were told that until paid this debt would incur daily charges, at this point I contacted Kidwells. Speaking about the offences in question Michael Horne was very helpful in explaining that under law , two offences had been committed and although we could proceed with fighting this in court, the costs if we were not successful would far outweigh the debt that had been incurred. He gave this advice freely and did not seek any recompense, and wished us well with our proceedings. For this, I thank him, and for the understanding way he treated our complaint. I would thoroughly recommend Kidwells, Bristol from our experience and will certainlyuse them if needed in the future.
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Hi Peter, thank you for leaving us this review. The message will be passed onto Michael and we wish you all the best.
A very effective and professional company. Alan Horne and his team sucessfully prepared a case for a legal claim against a company which resulted in a swift settlement by them including my costs.
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Thank you for taking the team to leave a review Geoffrey, we're glad we were able to support you through this.
From start to finish a 5 star experience. They are very friendly, professional and assisted me when needing advice regarding problems when purchasing a vehicle. A noticeable shoutout in particular to Michael Horne who gave me the advice in a very friendly, professional and well knowledgable manner. All information was easy to understand and encouraging regarding the matter. Thankyou Kidwells Solicitors.
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Thank you for taking the team to leave this review, James!
I contacted Michael Horne, Solicitor earlier today via the internet. Michael called me back soon afterwards. I explained to him that I had had an experience with another firm of solicitors and was feeling quite worried about a query I had put to them regarding their conduct, which I was concerned could lead to further problems with that other firm; and possibly additional costs to pay, as a result of my query. Michael provided me with clear and concise advice, and he reassured me considerably with regard to where I stood with this other firm, as well as the advice and information they should have given me in the first place. I am now armed with details I wouldn’t otherwise have had, which I can now put to the other firm, which makes me feel more confident in dealing with them. Many thanks to Michael Horne. 😃
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What clients say about Kidwells Law Solicitors Limited
Clients praise the firm for expertise across conveyancing, property sales and purchases, remortgages, family matters, small claims, criminal defence and contractual advice. Reviewers frequently highlight clear, practical guidance, strong case handling, and effective support on urgent or complex matters. The team is valued for being professional, responsive, efficient and knowledgeable, while also showing warmth, patience, empathy and reassurance. Many clients felt listened to, well informed and calmly guided through stressful processes, with quick turnaround times and a proactive approach that inspired confidence.
Needed help with an issue urgently ,had a call off Michael Horne at 8:10 this morning and it was sorted by 11:20 with wonderful assistance by Molly Capener ,absolutely first class,excellent!!
Having been turned away by 3 big solicitor firms in Hereford based on Broad Street, one of which had been my Uncles solicitor for many years, (they refused to help him to witness his signature on a Court of Protection document). I was incredibly grateful, and relieved, to finally receive professional and courteous service from Kidwells Solicitors. We got an appointment on the day that I first contacted them. Everyone was very polite and treated us respectfully, which should not be a surprise, but it was after the dealings we had with the other 3 solicitors offices. The Kidwells Solicitors offices are easy to find, just outside Hereford on the Industrial Estate. Parking is easy, and close to the offices, which are on the ground floor, easily accessible for my uncle who has mobility issues. Michael Horne was patient with us, and took time, being very kind and understanding. I don't usually write reviews - but sometimes you meet someone who deserves recognition and praise for how professionally they conduct themselves. Mr Horne will now be our go to solicitor for everything. Thank you for restoring our faith that day and helping us with what was a simple matter, but had caused my elderly Uncle a great deal of distress.
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I was six month pregnant when Michael took my case and him and his team made things as easy as possible for me and got me the best possible outcome in court. He explained everything to me clearly so I would understand and was always happy to talk over email or phone to discuss any worries I had. Not only is Michael the best at what he does he is a genuinely a very nice man.
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Tianna is currently supporting us through buying a property in Bristol. She is incredibly professional & supportive and her communication level is exceeeding expectations. We receive a reply often within minutes. She supports her clients and navigates the process with the other solicitors on our behalf to a standard you'd wish for when buying a property. And trust me I am not being naively positive, as the solicitor team for the house we are selling is getting a different review (entirely different solicitor company). So in summary, Thank you Tianna! And everyone else book her when you can :)
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Abby is great at what she does and helped us get the outcome we wanted. Very professional and hardworking throughout the process. She was always available to talk not only on a professional level but also on a personal level. Would highly recommend using her.
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Spoke to a lovely, friendly and honest solicitor called Michael Horne at Kidwells solicitors today. Provided me to direct and clear information advising me before instructing any solicitor involvement to check my car insurance and home insurance for legal cover to contact them to see if they can help. If my insurances dont cover this he advised me to contact him back and provided his mobile number and advised me on offer he could do to help me and being a qualified mechanic which in relation to what my enquiry was about was very reassuring. I felt so daunted calling different solicitor companies unsure what questions to ask and how much this was going to cost me etc. Michael put my mind at rest and gave me hope. Thank you very much Michael and I would recommend anyone to call Kidwells solicitors if you have any legal query and they will point you in the right direction and give you support and reassurance in a very daunting time.
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I’m giving Kidwells two stars, both of those stars were earned by individuals, one by Alan and one by Tianna. Without their efforts, I would have given zero stars if I could! Honestly, I don’t know where the 5-star reviews for Kidwells come from. My experience with them was nothing but stress, chaos and delays! 1. The app – completely useless The app was, in my experience, practically pointless. It was rarely updated and the information shown was often inaccurate or unclear. You have no way of knowing whether someone has actually picked up your messages or documents, which makes the whole process even more frustrating. 2. Communication – extremely poor Communication was one of the biggest problems. You hardly ever receive any meaningful updates unless you make a million phone calls. When you do call, you are usually asked to leave a message because the person you are trying to reach is never available and, more often than not, nobody calls you back! That one star I’m giving to Alan is because he genuinely tried to improve the situation and repair the relationship. He was proactive in trying to address our concerns and was the one person who seemed to understand how frustrating the experience had become. Unfortunately, his efforts could not overcome the wider problems we experienced. 3. Overall chaos and lack of organisation Emails apparently cannot be found, documents that have already been provided are requested again, and complaints are not properly acknowledged or dealt with. We provided all the relevant paperwork in May, yet the same documents were requested again in July! This left us wondering what, if anything, had actually been done with our case during those two months. To make matters even more stressful, our case was reassigned to a different conveyancer, Tianna, only two days before completion. Despite having to pick up a complicated case at extremely short notice, Tianna managed to get on top of everything and ultimately finalised the sale and got the transaction over the line - the second star in my review is entirely for her. I am an experienced trader and have bought and sold several properties over the past few years and have dealt with a number of conveyancing firms. In my honest opinion Kidwells was by far the worst conveyancing experience I have ever had! Buying or selling a property is stressful enough without having to constantly chase your solicitor, wonder what is happening with your transaction, resend documents and receive little or no communication. Unfortunately, despite efforts from Alan and Tianna, based on my overall experience, I would strongly recommend looking elsewhere if you are considering using Kidwells for conveyancing.
Remik, both Tianna and I would like to thank you for your comments in the review. Please be assured that, when we identify that a matter may have come off track, so to speak, we take it very seriously and immediately put the appropriate team members in place to address the issues and get matters back on course. This can happen from time to time in any firm, but at Kidwells we pride ourselves on recognising it quickly and taking decisive action to put things right. If you would like I would be very happy to go through your file with you and explain the measures we have since put in place to help ensure that this does not happen again. We are very pleased that the matter was ultimately successful, and we sincerely appreciate your feedback. We wish you all the very best for the future. Kind Regards, Alan Horne
1 star but 0 would be more appropriate. When conveyancing for a family member Kidwells communication and obvious lack of care when dealing with files and the client was shocking . At one point ,after over a month of one sided emails and threats from the vendor to pull out, someone outside the team contacted my family member and reassured them that they would ensure communication improved as it was something they prided themselves on after admitting that they had dropped the ball and that my family member had fallen through the cracks. Two weeks later they had not followed up. They had asked on more than one occasion for documents that had already been shared with them and alarmingly even told the family member that they should consider getting a survey at the end of August when a survey with pertinent questions had been sent to them at the end of June - suggesting once again the file had not been read properly . At over three months with a no chain property and prompt answers from the vendors solicitor and the client the sale had still not moved forward. The final straw was this week when no apology was sent from KS for not realising- after the family member pointed this out - that a) there was nothing outstanding left on the file b) they already had the survey c ) that the client was receiving more information from the estate agent than them that they said they would endeavour to get the report to the client by the end of the week - OF COURSE and sadly predictably this did not happen. As of yet the client and the vendor are being held in the lurch at their own expense by the incompetency of thus firm who I quote “ prides themselves on their communication”
Dear Naomi, Thank you very much for taking the time to leave your review. However, as you have not identified which family member you are referring to, we are unfortunately unable to locate or assess the relevant file and therefore cannot establish whether the matters you have raised are accurate. We have a dedicated Complaints Department that specialises in assisting clients who require clarification or an explanation regarding their matter. We would encourage your family member to contact us directly so that we can properly investigate any concerns they may have. We want to reassure you that we are very much client-focused and take any concerns raised seriously. We will make every effort to establish the facts as quickly as possible and provide the client with a clear and transparent explanation of their file and any issues that may have arisen. Please do ask your family member to contact us directly, and we will be very happy to assist. Thank you again for taking the time to provide your feedback.
Very helpful and professional in an initial business discussion. I would definitely recommend contacting Kidwell relating to contractual business issues.
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Professional, responsive and helpful throughout. Excellent service from them, highly recommended Micheal!
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