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HF Limited

4.7 | 60 Reviews 60 Reviews | Company & Commercial
356 Total Company Reviews info icon Company & Commercial | info icon 356 Total Company Reviews Company & Commercial | info icon 356 Total Company Reviews

1 Tonbridge Road, Maidstone, Kent, ME16 8RL

Accepting new clients

1 Tonbridge Road, Maidstone, Kent, ME16 8RL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012815

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HF Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

HF Limited are accredited by

Criminal Litigation accreditation awarded to HF Limited
The Law Society accreditation awarded to HF Limited

Description

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own.

Rankings by area of expertise

The rankings below show the areas of expertise that HF Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HF Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

HF Limited are accredited by

Criminal Litigation accreditation awarded to HF Limited
The Law Society accreditation awarded to HF Limited

Description

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own.

Rankings by area of expertise

The rankings below show the areas of expertise that HF Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - HF Limited

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

1 Tonbridge Road, Maidstone, Kent, ME16 8RL

Reviews

4.7 /5 60 Reviews
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Clients say

What clients say about HF Limited

The firm specialises in motor claims, litigation and employment matters, with strong commercial and tribunal support. Clients praise clear, responsive communication, proactive case management, thorough preparation and technical expertise. Staff are described as professional, patient and compassionate, explaining processes clearly, calming anxieties and meeting deadlines. Reviewers value responsiveness by phone and email, attention to detail, pragmatic problem‑solving and rapid handling of urgent business issues. Overall feedback highlights effective outcomes, client‑centred service and a supportive, friendly approach.

Excellent communication
Responsive team
Professional staff
Clear explanations
Helpful support
Proactive updates
Knowledgeable lawyers
Efficient service
Successful outcomes
Compassionate approach

ReviewSolicitors Review List

Profile image of Jack Leigh

Jack Leigh

Verified
Corporate Law

Made the process simple and easy/

Zac was fantastic throughout the whole process of helping us set up a share scheme for our staff. Legal processes are not usually something I enjoy. I often find them boring, stressful and overly complicated, but Zac made everything feel simple, clear and genuinely manageable. He explained things in a way that was easy to understand, kept the process moving, and made what could have been a difficult experience feel surprisingly enjoyable. I really appreciated his patience, clarity and support throughout. I would highly recommend Zac to anyone looking for a lawyer who is not only excellent at what he does, but also great to work with.

from HF Limited

Hi Jack, thank you so much for the fantastic review! Setting up a staff share scheme is an incredibly exciting step for a business, but you are completely right, legal processes can often feel dry, stressful, and overly complicated. We love hearing that Zac could take a dense corporate process and make it feel simple, manageable, and genuinely enjoyable for you. We wish your business continued success!

0
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EB

Verified

Professional company

Excellent company, communication was great and barrister was extremely good.

from HF Limited

Thank you for the fantastic feedback! Maintaining great communication and providing expert representation is at the heart of what we do, and we are absolutely delighted to hear that you had such a positive experience with our barrister. It was a true pleasure working with you.

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Aqib

Verified
Employment

Excellent Support During a Difficult Employment Issue

I engaged this solicitor during a highly stressful and complex employment matter and cannot recommend them highly enough. From the outset, they demonstrated a calm, strategic, and deeply knowledgeable approach, which immediately instilled confidence at a time when clarity and reassurance were essential. Communication was consistently excellent. Complex legal issues were explained clearly and pragmatically, with risks, options, and likely outcomes set out in a way that allowed me to make informed decisions without feeling overwhelmed. I never felt rushed, dismissed, or left in the dark, even during periods of significant pressure and tight timelines. What particularly stood out was their attention to detail and commitment to protecting my long-term interests, not just achieving a short-term resolution. They carefully reviewed all correspondence, challenged unfair or inappropriate positions robustly but professionally, and ensured that key issues such as process, fairness, and future impact were fully addressed. Their handling of negotiations was measured, persuasive, and effective, resulting in a resolution that felt balanced, fair, and well-considered. Throughout the process, they remained approachable, responsive, and genuinely supportive. They took the time to understand my priorities and concerns and ensured these were reflected in the strategy adopted. Importantly, they maintained a steady and composed manner throughout, which made an extremely difficult situation far more manageable. I was particularly impressed by the thorough review of the final agreement, including careful amendments and clear explanations of each clause, ensuring there were no hidden risks or unintended consequences. This level of diligence provided real peace of mind. I would not hesitate to recommend this solicitor to anyone needing expert, thoughtful, and reliable employment law advice. Their professionalism, expertise, and client-focused approach were outstanding from start to finish. I am grateful for the guidance provided and would confidently instruct them again should I ever require similar support in the future professionally.

HF Limited

Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that you felt supported, well-informed, and confident throughout what was clearly a challenging situation. Protecting your long-term interests and providing clear, calm advice is always our priority, so your feedback is greatly appreciated. We’re glad we could help achieve a fair outcome and wish you all the very best moving forward.

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P

Horrific - if I could rate zero stars I would

Sadly, as the same as a number of other reviewers, my case was allocated to HF via Admiral. They have been absolutely appalling, would have done a better job myself. No one answers calls, circular options on the messaging service, claim handlers have either left or are off, or just have no basic understanding of replying to clients. Send emails late on a Friday and tell me I must reply with lots of info/reports by 9am Monday when I'm away on holiday. No details re whether received witness statements etc, no replies to emails...have a court case at 10am tomorrow morning, no idea of process etc, have been asked to let them know re 50/50 settlement request from other party but have no-one to discuss with (don't want to accept anyway as wasn't my fault) but had a few questions which I emailed them about 10 days ago...avoid like the plague, can't believe anyone would ever pay for this service

HF Limited

We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. We aim to provide responsive and professional support to all clients, and it’s disappointing to learn we may have fallen short in your case. Please contact us so we can review your matter and address your concerns directly.

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Anonymous

Verified
Dispute Resolution

Professional counsel and genuinely caring

Zac provided exceptional guidance and support during my business departure as a shareholder. He provided expert advice on complex legal matters, helping me navigate intricate issues that arose with the other directors/sharholders. He was friendly, caring, and offered excellent advice that led to a positive outcome. I would highly recommend Zac, his professional counsel and genuinely caring approach that I feel sets him apart. He truly went above and beyond to ensure the best possible resolution for my case.

HF Limited

Thank you for your feedback. We’re delighted to hear that Zac provided exceptional, expert, and caring guidance throughout your business departure, helping achieve a positive outcome. Your recommendation is greatly appreciated.

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Reviews

4.7 /5 356 Reviews
Filter your results
Star rating
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Clients say

What clients say about HF Limited

The firm specialises in motor claims, litigation and employment matters, with strong commercial and tribunal support. Clients praise clear, responsive communication, proactive case management, thorough preparation and technical expertise. Staff are described as professional, patient and compassionate, explaining processes clearly, calming anxieties and meeting deadlines. Reviewers value responsiveness by phone and email, attention to detail, pragmatic problem‑solving and rapid handling of urgent business issues. Overall feedback highlights effective outcomes, client‑centred service and a supportive, friendly approach.

Excellent communication
Responsive team
Professional staff
Clear explanations
Helpful support
Proactive updates
Knowledgeable lawyers
Efficient service
Successful outcomes
Compassionate approach

ReviewSolicitors Review List

Profile image of Lex van Dam

Lex van Dam

Verified

Excellent experience

Salman Baig did an excellent job. He was very clear, patient and effective. It makes a real difference when you deal with a highly intelligent individual, speaks very well for the company.

0
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Anonymous

Verified

Motor claim

Good communication from Haroon Akhtar, Litigation Executive

from HF Limited

Thank you for the great review! We are delighted that Haroon provided excellent communication during your motor claim. Keeping our clients updated is incredibly important to us, and we appreciate you highlighting Haroon's hard work. Thank you for choosing us!

0
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Michael

Verified
Insurance Law

Osian Evans

Osian was incredibly professional throughout the process of my claim. He handled it well, kept me informed and I understood the process completely. The team were responsive by email and always took my calls

from HF Limited

Hi Michael! We are delighted that Osian provided such a professional experience and kept you completely informed throughout your claim. Ensuring our clients fully understand the process and that our team is always responsive by phone and email is exactly what we strive for. Thank you for your support!

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MOHAMED AMIN HUKAWALA

Verified
Insurance Law

I am the driver

Very good service and professional service

from HF Limited

We're delighted that you experienced very good, professional service from our team. Your appreciation is greatly valued, and we thank you for choosing our company!

0
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Natalie

Verified

Motor Claim Incident

So grateful for all the support in preparing a Witness Statement to support my motor insurance claim. George was particularly patient as we tweaked my statement to be the best it could possibly be. It clearly worked, as a settlement, in full, was achieved and a magistrates court date averted.

from HF Limited

Thank you for taking the time to share your excellent feedback, Natalie. Meticulous preparation is key when drafting a Witness Statement, and we are delighted that George’s patient and detail-oriented approach delivered the expert support you needed. Thank you for trusting us with your motor insurance claim, and we wish you all the very best moving forward!

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Other Reviews

Profile image of Lynsay

Lynsay

Lynsay

Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.

HF Limited

Lynsay, We are delighted to hear of your positive experience. We constantly strive to provide comprehensive service to our clients, so it is rewarding for our team that you were satisfied with their work on this legal case. You can rest assured that our solicitors will always give their best effort when handling your matters and we look forward to delivering consistently excellent results in the future.

0
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Janis

Construction

Janis

Very professional subject matter experts.

2
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Deborah

Construction

Deborah

Great staff

A representative from HF Limited responded to this review

Thank you Deborah!

3
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