Matter Type:
Tenant Eviction
Nick
Collected on:
Super efficient and clear communication
I've recently used Bassets; they were super efficient, with clear communication which made the difficult process easy to manage.
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bassets on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bassets. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bassets and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bassets performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bassets and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bassets compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bassets offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Tenant Eviction
Nick
Collected on:
I've recently used Bassets; they were super efficient, with clear communication which made the difficult process easy to manage.
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Matter Type:
Residential Conveyancing
Sarah & Michael
Collected on:
We used Stephanie at Bassets for the sale of our property and the purchase of a new build home. We could not fault the service provided by the Bassets conveyancing team and would highly recommend them.
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Matter Type:
Residential Conveyancing
Yvonne
Collected on:
Simple,all completed with no hassle, excellent service.
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Matter Type:
Constructive/Unfair Dismissal
Barry
Collected on:
I had an issue with my employer involving withholding pay, non payment of holiday money owed to me, refusing to believe I was sick and refusal to pay me SSP despite supplying the required sick/fit notes as per contract. Then upon me resigning they falsified my P45 stating I had left several weeks before. I contacted Bassett's solicitors to see if I could get some help and after meeting and speaking to Robert weston to discuss the issues involved, I then asked him to take the case on and so very glad I did.
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Matter Type:
Residential Conveyancing
Katie
Collected on:
Myself and my partner were buying our first home and was recommended Amber Locke through a family friend. When we approached Amber she was very informative and reassuring from the get go. Our whole house process happened within less for 2 months! We couldn’t thank Amber enough with her constant reassurance and updates that everything was going okay and also the honesty if anything was delayed or needed more time.
My partner and I didn’t know what to expect as we had never done anything like this before and we had heard everyone’s horror stories of moving into their first home and constant delays. Amber sat down with us and explained everything in the simplest form to make sure we were confident and happy with the next steps.
Our experience couldn’t have been more positive if we tried. Our friends and families were in shock with how quickly our process went and so succesfully, we have recommended Amber to anyone we talk about our house process with and will not hesitate to go with Amber again whenever the time comes.
Thank you so much Amber you are a credit to your team!
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Fred
Collected on:
I needed a solicitor for tenant eviction. I had thought it was best to use a local solicitor as the property is in London. After using a solicitor in London that was much more expensive and frankly not providing a good service, I was recommended Bassets by a friend of mine who use them for their estate agency.
The eviction process was not a straight forward one as my tenant was on benefits and had health conditions. There were constant attempts to frustrate the eviction process which really took a toll on me. Adam along with his team Bethany and Deanne really helped put weight in my defence and guided me through things as well as answering my questions I had clearly. Adam has also had a lot of experience with tenancy related issues from a variety of scenarios and this was very evident from the communication with him.
I would definitely use them again and recommend them to anyone looking for legal help with tenancies!
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Matter Type:
Employment Law
derek
Collected on:
Rob was very professional and explained everything that was involved. I would recommend this solicitors.. First class.
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Matter Type:
Criminal defence - All
Louise
Collected on:
Rob has been brilliant, very professional, helpful and understanding
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Matter Type:
Settlement Agreements
Hannah
Collected on:
Really helpful and friendly to deal with. Explained the process fully. Would definitely use again if required.
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Matter Type:
Employment Law
Cherie
Collected on:
Having called Bassetts Solicitors Friday afternoon for an emergency appointment, I was relieved to been seen on the following Monday taking a cancellation spot. Mr Weston was on time and greeted me with a friendly manner. As we discussed the case Mr Weston was very informative and explained things in detail. I would definitely recommend Bassetts Solicitors and will use their services again if I need to. Thank you
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