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Emerald Law Solicitors Ltd

4.8 | 25 Reviews 25 Reviews | Family Law
133 Total Company Reviews info icon Family Law | info icon 133 Total Company Reviews Family Law | info icon 133 Total Company Reviews

Walker House, Exchange Flags, Liverpool, Merseyside, L2 3YL

Accepting new clients

Walker House, Exchange Flags, Liverpool, Merseyside, L2 3YL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615452

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Emerald Law Solicitors Ltd |

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Emerald Law Solicitors Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Emerald Law Solicitors Ltd are accredited by

Family Mediation accreditation awarded to Emerald Law Solicitors Ltd
Family Law accreditation awarded to Emerald Law Solicitors Ltd
The Law Society accreditation awarded to Emerald Law Solicitors Ltd

Description

As leading solicitors in Liverpool we also operate throughout England, Wales and Northern Ireland. Our teams of lawyers specialise not just in knowing the law, but in applying it to suit you.

Rankings by area of expertise

The rankings below show the areas of expertise that Emerald Law Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Emerald Law Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Emerald Law Solicitors Ltd are accredited by

Family Mediation accreditation awarded to Emerald Law Solicitors Ltd
Family Law accreditation awarded to Emerald Law Solicitors Ltd
The Law Society accreditation awarded to Emerald Law Solicitors Ltd

Description

As leading solicitors in Liverpool we also operate throughout England, Wales and Northern Ireland. Our teams of lawyers specialise not just in knowing the law, but in applying it to suit you.

Rankings by area of expertise

The rankings below show the areas of expertise that Emerald Law Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Emerald Law Solicitors Ltd

Meet the team of Emerald Law Solicitors Ltd

Contact & Locations - Emerald Law Solicitors Ltd

Opening hours

Monday 09:00–19:00
Tuesday 09:00–19:00
Wednesday 09:00–19:00
Thursday 09:00–19:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Walker House, Exchange Flags, Liverpool, Merseyside, L2 3YL

Reviews

4.8 /5 25 Reviews
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Rating

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Clients say

What clients say about Emerald Law Solicitors Ltd

Clients praise the firm for conveyancing, disrepair, immigration and mediation expertise, highlighting efficient, high‑calibre legal knowledge and smooth transaction handling. Reviewers value clear, timely communication, responsiveness (especially via email/portal), professionalism, attention to detail and proactive case management. Staff are described as friendly, supportive, reassuring and empathetic, making stressful processes feel straightforward and reducing client anxiety. Many note quick progress, regular updates and strong client care, with several recommending the firm for reliability, competence and excellent customer service.

clear communication
timely responses
professional service
friendly staff
supportive team
stress-free process
efficient handling
kept informed
knowledgeable mediator
competitive pricing

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Great service

I ended up using emerald as my first solicitor fell through, it took a week or so for them to get up to speed with where I was at, but once this was sorted it was a very quick process sorting everything out.

from Emerald Law Solicitors Ltd

Thank you so much for your kind review and for choosing Emerald. We’re pleased our team quickly got up to speed and delivered a smooth process once everything was in place.

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P. Parry

Verified

Great Service

I cannot thank Shannon and Emerald Solicitors enough for the outstanding service they provided. From start to finish, they were incredibly proactive, always staying one step ahead and ensuring everything moved forward smoothly. Communication was excellent throughout the entire process. I was kept fully informed at every stage, and any questions I had were answered clearly and promptly. That level of transparency and reassurance made a real difference. They were not only professional but also genuinely supportive, which gave me great confidence during what could have been a very stressful time. I always felt that my case was in safe hands. I would highly recommend Emerald Solicitors to anyone looking for a reliable, efficient, and supportive legal team.

from Emerald Law Solicitors Ltd

Dear P. Parry, Thank you for your feedback. We’re delighted to hear that Shannon and the team at Emerald Solicitors provided proactive, professional, and genuinely supportive service throughout your case. It’s fantastic that their clear communication, transparency, and reassurance gave you confidence and made a potentially stressful process much smoother. Your high recommendation is greatly appreciated.

0
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Lyndsey

Poor experience with Emerald Law

I used Emerald Law for Mediation. I felt my whole experience was poor from start to end, I was completely over charged for time I didn’t use. Responses from the solicitor took far too long, the process ended up taking even longer due to lock of responses and availability of the solicitor. Solicitor was unable to quickly identity the root cause of the problem, instead spent hours upon hours going over and over the same non relevant issues. Promised their would be improvements for the next meeting and document sent out to use, this didn’t happen. The solicitor was clearly far too busy to take on the case, untimely I was let down. I raised my concerns and asked for a meeting to discuss my poor treatment, this was ignored.

Solicitors tagged in
this review

A representative from Emerald Law Solicitors Ltd responded to this review

Thank you for taking the time to share your feedback. We’re very sorry to hear that you were disappointed with your mediation experience. At Emerald Law, we always aim to provide a professional, transparent, and fair service for everyone involved. Mediation can sometimes be a challenging process, as it relies on the cooperation and availability of all parties, and outcomes cannot be guaranteed. We appreciate that this can feel frustrating, particularly when delays occur due to diary availability or when discussions take longer than anticipated. We are also sorry to hear that you were unhappy with the billing. After reviewing your concerns at the time, we made the decision not to charge you for the outstanding balance as a gesture of goodwill. We value your feedback, as it helps us continue to improve the way we communicate and manage expectations throughout the mediation process. If you would like to discuss this further, we would welcome the opportunity to do so privately. Please feel free to contact our office directly.

1
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Carla

Housing & Property

Professional, supportive, and efficient service from start to finish.

I would like to give a special thank you to Emerald Law Solicitors for dealing with my case. I have had a fantastic experience with Emerald Law Solicitors and cannot recommend them highly enough. From start to finish, the service I received was professional, efficient, and genuinely caring. The team went above and beyond to make sure I understood every part of the process, and they kept me informed at every stage. This is my second time of being a client of Emerald Law and both times they have been patient, caring and understanding of the situation, working hard to get the best positive outcome on my case. I would wholeheartedly recommend Emerald Law Solicitors to anyone in need of reliable, knowledgeable, and compassionate legal support. They truly put their clients first and deliver outstanding service from beginning to end.

Solicitors tagged in
this review

Emerald Law Solicitors Ltd

We are pleased to hear that the team's dedication, patience, and understanding resulted in the best positive outcome for your case, Carla. Thank you for your review and high recommendation.

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John

Family Law

Family Court Hearing

Dealt with Angie regarding a financial court hearing. Extremely professional and her expertise is second to none. Put me at ease with my queries and correctly predicted the outcome of the hearing. Would highly recommend 👏

Solicitors tagged in
this review

Emerald Law Solicitors Ltd

Thank you for your kind feedback, John. We’re delighted Angie’s expertise and professionalism helped put you at ease and achieve a positive outcome. Your recommendation means a lot to us.

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Other Reviews

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Gilly

Gilly

The mediator was very knowledgeable, friendly, reassuring and took the time to explain the whole process in detail explaining the relevant steps. She also provided me with a large amount of additional information to help further, which was appreciated. I highly recommend this firm.

Solicitors tagged in
this review

Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear that you found your mediator knowledgeable, approachable, and reassuring, and that the process was clearly explained at each stage. Taking the time to ensure clients feel informed and supported is extremely important to us. We’re also glad that the additional information provided was helpful, and we truly appreciate your recommendation. If we can assist you with anything in the future, please don’t hesitate to get in touch.

0
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jeees on

jeees

Very good solicitors, can only advise if you need any immigration advice

Solicitors tagged in
this review

Thank you for taking the time to leave a review. We’re glad you were happy with the service you received and appreciate your recommendation to anyone seeking immigration advice.

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mat

mat

Very impressed with the standard of service & work completed by Angela at Emerald Law - spoke with numerous solicitors requesting asssistance & advice regarding our proposed dissolution of our Civil Partnership, only EL took the time to listen to our wishes & tailor us a simple 'Clean Break' resolution that covered all our specific requirements, & at minimal cost !

Solicitors tagged in
this review

Emerald Law Solicitors Ltd

Thank you so much for your lovely review. We’re really pleased to hear that Angie was able to take the time to listen and help you reach a clean break solution that worked for you and kept things straightforward. It’s great to know you felt supported throughout the process. Wishing you all the best moving forward, and thank you for choosing Emerald Law.

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Dannielle

Dannielle

Heather and the team at Emerald Law have been amazing from start to finish after a bad experience with another company i was a little skeptical but they have been quick efficient and the contact has been exceptional would highly recommend

Legal experts tagged in
this review

A representative from Emerald Law Solicitors Ltd responded to this review

Thank you for your kind words and for sharing your experience, Danielle. We're so pleased to hear that Heather and the team were able to turn things around for you after your previous experience. Providing a smooth, efficient service and clear communication is always our goal, so it’s great to know we delivered that for you. We really appreciate your recommendation!

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Carla

Carla

I had a fantastic experience with Emerald Law Solicitors, and I want to especially thank Lucy for all her help and support throughout my case. From our very first conversation, Lucy was friendly, approachable, and incredibly knowledgeable. She took the time to listen carefully to my situation, explained everything clearly, and guided me through each step with patience and understanding. Lucy went above and beyond to make sure I felt informed and reassured at all times. Her attention to detail and dedication to achieving the best possible result made a real difference to my case. Thanks to her professionalism and hard work, everything was resolved smoothly and successfully. I can’t thank Lucy and the team at Emerald Law Solicitors enough. I would highly recommend them to anyone looking for reliable, compassionate, and effective legal support.

A representative from Emerald Law Solicitors Ltd responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucy and the team provided the support and guidance you needed throughout your case. Your feedback means a great deal to us, and we’re so pleased everything was resolved smoothly. We truly appreciate your recommendation and wish you all the best for the future.

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Reviews

4.9 /5 133 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Emerald Law Solicitors Ltd

Clients praise the firm for conveyancing, disrepair, immigration and mediation expertise, highlighting efficient, high‑calibre legal knowledge and smooth transaction handling. Reviewers value clear, timely communication, responsiveness (especially via email/portal), professionalism, attention to detail and proactive case management. Staff are described as friendly, supportive, reassuring and empathetic, making stressful processes feel straightforward and reducing client anxiety. Many note quick progress, regular updates and strong client care, with several recommending the firm for reliability, competence and excellent customer service.

clear communication
timely responses
professional service
friendly staff
supportive team
stress-free process
efficient handling
kept informed
knowledgeable mediator
competitive pricing

ReviewSolicitors Review List

Profile image of Rebecca

Rebecca

Housing & Property

5 out of 5

They went through everything with me and it was straight forward

Legal experts tagged in
this review

from Emerald Law Solicitors Ltd

Thank you for your feedback. We are delighted to hear that everything was clearly explained and that the process was straightforward for you.

0
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Stephanie Jennifer Cummins

Verified
Housing & Property

First time buyer

As a first time and solo buyer I came into this not knowing much about how to buy a house. Overall, I’d recommend this company as they acted very timely and I found them pleasant to communicate with. Only issue is anytime I phoned it was never answered which can be frustrating when you want a quick reply to a small question. Although they replied to their emails fast enough.

Legal experts tagged in
this review

from Emerald Law Solicitors Ltd

Thank you for your feedback. We’re delighted to hear that you found our team pleasant and timely in their support throughout your purchase. We do appreciate your comments regarding phone communication and will ensure this is taken on board as we continue to improve our service.

0
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Lisa Jane Scamp

Verified
Housing & Property

Emerald law

I’ve just used heather and karine for the sale and purchase of my home very professional and most of all understand .. definitely use this company again .. thanks once again heather and karine

Legal experts tagged in
this review

from Emerald Law Solicitors Ltd

Thank you, Lisa, for your feedback. We’re pleased to hear Heather and Karine provided professional and understanding support throughout your sale and purchase.

0
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Stephen Adesanya

Verified
Housing & Property

A Journey with Understanding

The solicitors were understanding of the environment and the passion of the seller. Their communication are always helpful and they work to actualise set objectives. I will recommend them any day to anyone for conveyancing.

Legal experts tagged in
this review

from Emerald Law Solicitors Ltd

Thank you, Stephen, for your feedback. We’re pleased to hear the team were understanding, communicative, and supportive throughout your transaction. Your recommendation is greatly appreciated.

0
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Kirsty H

Verified
Housing & Property

Great value

Clear communication throughout. Would use again.

from Emerald Law Solicitors Ltd

Thank you for your feedback. We’re glad to hear you enjoyed clear communication throughout the process and look forward to working with you again in the future.

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Other Reviews

Profile image of Nick Disley

Nick Disley

Nick

I recently purchased a flat using Emerald Law, and the service I received was excellent from start to finish. Karine and Heather were very helpful, kept me updated throughout the entire process, and everything was completed within two months. Karine, was absolutely faultless — friendly, professional, and always informative. She made the whole experience smooth and stress-free. I would highly recommend Emerald Law to anyone looking for a reliable and efficient solicitor. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Thank you so much for your wonderful 5-star review and kind recommendation. We’re delighted to hear that your flat purchase went so smoothly and that Karine and Heather were able to keep you updated and supported throughout the process. Buying a property can feel stressful, so it means a great deal to know that the team helped make the experience smooth, efficient and stress-free. We’ll be sure to pass your lovely feedback on to Karine and Heather, who will really appreciate your comments. Thank you again for choosing Emerald Law, and we wish you all the very best in your new flat.

0
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Yetunde Quadri

Housing & Property

Yetunde

I had a very good experience with Sheyi Oke handling my house disrepair case. He was professional, supportive, and kept me informed throughout the whole process. He listened to my concerns, acted quickly, and worked hard to make sure the issues in my home were taken seriously. Communication was excellent, and everything was explained clearly and professionally. I truly appreciate the dedication and support I received, and I would highly recommend Sheyi Oke to anyone dealing with housing disrepair issues.

from Emerald Law Solicitors Ltd

Thank you, Yetunde, for your feedback. We’re pleased to hear Sheyi Oke provided professional, supportive, and responsive assistance throughout your house disrepair case.

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Aaron Locke

Aaron

Absolutely amazing service!! So friendly and so helpful, it was the first time in a long time that I’ve got hope!! And now I know have rights and have a leg to stand on!! I cannot thank Angie enough for her help today

Solicitors tagged in
this review

from Emerald Law Solicitors Ltd

Thank you so much for your wonderful review! We are absolutely thrilled to hear that your experience with us has given you a sense of hope and clarity regarding your rights. It is heartening to know that you felt so supported, and we will be sure to pass your special thanks along to Angie. Providing friendly, helpful, and empowering advice is exactly what we strive for, and we are so glad she could give you the support you needed.

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Liam Screen

Liam

Avoid at all costs. Even a basic refund has taken over 2 months to sort and, even then, they have only refunded half of what was due. Very unprofessional and the mistakes made are inexcusable for a conveyancing firm, they really should know better.

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Pete Smith

Pete

Very informative and supportive initial meeting with Angie. Thank you

from Emerald Law Solicitors Ltd

Thank you Pete for your review. We’re pleased Angie provided an informative and supportive initial meeting. Your feedback is appreciated and will be shared with her.

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