Housing & Property
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806 Total Company Reviews
Housing & Property
|
806 Total Company Reviews
15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU
Accepting new clients
15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 562715
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
JNP Legal are accredited by
JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.
The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
JNP Legal are accredited by
JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.
The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly"
This review was submitted by a verified client of JNP Legal.
"I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them."
Solicitors tagged in
this review
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU
What clients say about JNP Legal
Clients praise the firm’s strengths in wills, LPAs, probate, conveyancing, family/divorce and complex litigation, noting clear, thorough legal expertise and effective, timely advice. Valued soft skills include approachability, compassion, patience and empathy, plus strong communication, professionalism, reliability and calmness under pressure. Reviewers highlight friendly, helpful staff, efficient processes and clear explanations that make difficult situations less stressful, leading to high recommendation rates.
This review was submitted by a verified client of JNP Legal.
I didn’t deal with Genette at all, I dealt with Claire Gwilt and as I was selling my mothers property after her death, Claire was professional and compassionate throughout. She kept me updated regularly .
Thank you so much for your review and for recognising Claire's compassion and professionalism.
This review was submitted by a verified client of JNP Legal.
Very good service and professional service from start to finish
Solicitors tagged in
this review
Thank you for taking the time to leave us a review. We are pleased to hear that you received a very good and professional service throughout your house sale. Your feedback is greatly appreciated, and we wish you all the best.
This review was submitted by a verified client of JNP Legal.
Couldn’t recommend Karen & JNP enough with the sale of my home. I would use again!
Solicitors tagged in
this review
We are delighted to hear that Karen and the team provided excellent service with the sale of your home. Your recommendation means a great deal to us, and we would be very pleased to assist you again in the future.
This review was submitted by a verified client of JNP Legal.
Karen kept us informed at every stage of the process, very professional service and made us feel comfortable throughout, we highly recommend Karen Jones and JNP to all looking for a professional and thorough service
Solicitors tagged in
this review
We truly appreciate your feedback and are delighted to hear that Karen kept you informed throughout the process and helped you feel comfortable every step of the way. Providing a professional, thorough, and reassuring service is very important to us, so it is wonderful to know that your experience reflected this.
This review was submitted by a verified client of JNP Legal.
Karen was extremely helpful throughout our first‑time buyer search. Although we couldn’t proceed due to the search results, she remained professional and supportive from start to finish. We've now found another property and have gone back
Solicitors tagged in
this review
Thank you so much for your kind words and for sharing your experience. We're delighted to hear that Karen was able to support you during your first-time buyer journey, and we're glad you've found another property. If you need any further assistance or guidance, please don't hesitate to reach out. Wishing you all the best with your new home!
Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.
Solicitors tagged in
this review
Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
A very friendly and effcient service from JNP with our recent house move, karen kept us informed all through the process and ensured we had a hassle free house move with limited stress. Many Thanks
Solicitors tagged in
this review
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service friendly and efficient, and that Karen was able to keep you well informed throughout your move. Making the process as smooth and stress-free as possible is always our top priority. Wishing you all the best in your new home, and please don’t hesitate to get in touch if you need anything in the future!
I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.
Solicitors tagged in
this review
Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.
Once again excellent Service from the Property Team at JNP Legal. Our 6th time using JNP Legal from property work and would never go anywhere else, Genette, Rachel, Kim and their hardworking assistants are second to none. Thank you JNP Legal.
Solicitors tagged in
this review
Thank you, we will be sure to pass your encouraging feedback onto the team.
I have experience with a previous solicitor that cost my the previous house I was trying to purchase. I have chosen JNP Legal for the second property and I was lucky to find good solicitors here. I have worked with Claire and Genette and I recommend them 100%.
We are so glad to have been a help to you with your conveyancing matter and really appreciate your kind words.
What clients say about JNP Legal
Clients praise the firm’s strengths in wills, LPAs, probate, conveyancing, family/divorce and complex litigation, noting clear, thorough legal expertise and effective, timely advice. Valued soft skills include approachability, compassion, patience and empathy, plus strong communication, professionalism, reliability and calmness under pressure. Reviewers highlight friendly, helpful staff, efficient processes and clear explanations that make difficult situations less stressful, leading to high recommendation rates.
This review was submitted by a verified client of JNP Legal.
Helped with preparing wills and LPOAs. Gave us clear advice and I felt confident that the documents were properly completed.
This review was submitted by a verified client of JNP Legal.
I am not a professional, sorry! Is there a chance for non professionals to give their review?
Legal experts tagged in
this review
Thank you for your review
This review was submitted by a verified client of JNP Legal.
We completed 2 Wills. Friendly service and reasonable price, communication was easy. Efficient service.
Legal experts tagged in
this review
Thank you so much for your very kind review.
This review was submitted by a verified client of JNP Legal.
I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.
Thank you for taking the time to leave such a detailed and thoughtful review. We are delighted to hear that Rebecca Rees provided you with expert support, determination and clear communication throughout what was clearly a long and challenging matter. We will also be sure to pass on your kind words to Natasha Bolton, who will be very pleased to know that her professionalism and courtesy were appreciated. At JNP Legal, we understand how important it is for clients to feel informed, supported and realistically advised throughout their case, especially in complex litigation matters. We are very grateful for your recommendation and pleased that we were able to assist you so positively.
This review was submitted by a verified client of JNP Legal.
I didn’t deal with Genette at all, I dealt with Claire Gwilt and as I was selling my mothers property after her death, Claire was professional and compassionate throughout. She kept me updated regularly .
Thank you so much for your review and for recognising Claire's compassion and professionalism.
I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out
Solicitors tagged in
this review
Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.
With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.
Legal experts tagged in
this review
Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.
Professional, efficient service.
Thank you very much for your kind review.
Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.
Solicitors tagged in
this review
Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
I went to JNP legal about a defamation case. I paid £600 before they would even see me. I seen Rebecca. We had a meeting that lasted about 30 minutes, she gave me a freedom of information request form to fill in. Had a reply from the police it was 95% redacted. Totally unacceptable. Took it to the solicitor office where they photocopied it. It took 2 weeks for Rebecca to phone me. 10 minutes phone call just t say she can’t do anything. What a waste of £600. DO NOT USE THIS COMPANY.
Thank you for taking the time to provide feedback. Client satisfaction is extremely important to us here at JNP Legal, and we always strive to achieve the best possible outcomes for all of our clients. We are sorry that on this occasion we were not able to assist you in achieving the outcome that you hoped for in this matter. We’ll reach out to you to see if there is anyway we can help you further.
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