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JNP Legal

4.9 | 126 Reviews 126 Reviews | Housing & Property
821 Total Company Reviews info icon Housing & Property | info icon 821 Total Company Reviews Housing & Property | info icon 821 Total Company Reviews

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Accepting new clients

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 562715

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JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of philip

philip

Wills, Trusts & Probate

philip

"My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly"

Profile image of DM Cross

DM Cross

Verified
Housing & Property

House sale

"I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them."

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Reviews

4.9 /5 126 Reviews
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Rating

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Clients say

What clients say about JNP Legal

Clients praise the firm’s expertise in wills, Lasting Powers of Attorney, conveyancing, probate and estate administration, divorce and financial settlements, and complex litigation and court representation. Reviews consistently highlight thorough advice, strong legal knowledge, and efficient handling of matters. Client-valued soft skills include professionalism, empathy, patience, approachability, clear explanations, responsiveness, and supportive communication throughout stressful processes. Many clients also appreciated being kept fully informed, feeling listened to, and receiving calm, practical guidance that made cases straightforward and reassuring.

Helpful staff
Professional service
Clear communication
Explained clearly
Kept updated
Friendly approach
Efficient service
Thorough advice
Approachable team
Supportive throughout

ReviewSolicitors Review List

Profile image of LaurenL

LaurenL

Verified
Housing & Property

property

I would recommend JNP Legal, they handled my case quick and efficiently as well as professionally. Specifically Rebekah, who was very professional and handled things sensitively, any queries I had were always answered straight away. If i have any legal cases in the future I will always use JNP. Thank you and appreciate all your help!

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this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review and recommendation. We’re delighted to hear that your case was handled quickly, efficiently, and professionally, and that Rebekah provided sensitive and responsive support throughout. We’ll be sure to pass your lovely feedback on to her and the rest of the team. Thank you again for choosing JNP Legal — we truly appreciate your comments and would be happy to assist you again in the future.

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Christine Thackwell

Verified
Housing & Property

Conveyancing 12Ynysddu Pontyclun

Fabulous service all round, helpful and professional. Karen

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A representative from JNP Legal responded to this review

Thank you for your wonderful review. We’re delighted to hear that you received a fabulous service and found the team helpful and professional throughout.

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Diane Barnes

Verified
Housing & Property

Excellent

I didn’t deal with Genette at all, I dealt with Claire Gwilt and as I was selling my mothers property after her death, Claire was professional and compassionate throughout. She kept me updated regularly .

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this review

A representative from JNP Legal responded to this review

Thank you so much for your review and for recognising Claire's compassion and professionalism.

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Roberts Kenneth

Verified
Housing & Property

House sale

Very good service and professional service from start to finish

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this review

A representative from JNP Legal responded to this review

Thank you for taking the time to leave us a review. We are pleased to hear that you received a very good and professional service throughout your house sale. Your feedback is greatly appreciated, and we wish you all the best.

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Griffin Rhiannon

Verified
Housing & Property

Excellent service

Couldn’t recommend Karen & JNP enough with the sale of my home. I would use again!

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this review

A representative from JNP Legal responded to this review

We are delighted to hear that Karen and the team provided excellent service with the sale of your home. Your recommendation means a great deal to us, and we would be very pleased to assist you again in the future.

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Other Reviews

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Rhiannon Griffin

Housing & Property

Rhiannon

Karen was really helpful in the sale of my home. I could not recommend JNP enough. Thank you for everything.

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this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review. We’re delighted to hear that Karen was able to support you so well, throughout the sale of your home. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

0
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Colin PRICE

Housing & Property

Colin

A very friendly and effcient service from JNP with our recent house move, karen kept us informed all through the process and ensured we had a hassle free house move with limited stress. Many Thanks

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this review

A representative from JNP Legal responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service friendly and efficient, and that Karen was able to keep you well informed throughout your move. Making the process as smooth and stress-free as possible is always our top priority. Wishing you all the best in your new home, and please don’t hesitate to get in touch if you need anything in the future!

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Nariac J

Wills, Trusts & Probate

Nariac

I have used JNP Legal to buy and sell a number of properties. I have also used them to draft wills for my self and family members and also for a divorce!. They have always been professional, efficient and helpful. I would not hesitate to use them again in the future.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you very much for taking the time to share your positive experience with JNP Legal. We are delighted to hear that you have been satisfied with the range of services we have provided, from property transactions to drafting wills and supporting you through a divorce. Your kind words about our professionalism, efficiency and helpfulness mean a great deal to us. We truly value your continued trust and look forward to assisting you again in the future should you need our services.

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Philip

Housing & Property

Philip

Once again excellent Service from the Property Team at JNP Legal. Our 6th time using JNP Legal from property work and would never go anywhere else, Genette, Rachel, Kim and their hardworking assistants are second to none. Thank you JNP Legal.

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A representative from JNP Legal responded to this review

Thank you, we will be sure to pass your encouraging feedback onto the team.

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Serban

Housing & Property

Serban

I have experience with a previous solicitor that cost my the previous house I was trying to purchase. I have chosen JNP Legal for the second property and I was lucky to find good solicitors here. I have worked with Claire and Genette and I recommend them 100%.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

We are so glad to have been a help to you with your conveyancing matter and really appreciate your kind words.

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Reviews

4.9 /5 821 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about JNP Legal

Clients praise the firm’s expertise in wills, Lasting Powers of Attorney, conveyancing, probate and estate administration, divorce and financial settlements, and complex litigation and court representation. Reviews consistently highlight thorough advice, strong legal knowledge, and efficient handling of matters. Client-valued soft skills include professionalism, empathy, patience, approachability, clear explanations, responsiveness, and supportive communication throughout stressful processes. Many clients also appreciated being kept fully informed, feeling listened to, and receiving calm, practical guidance that made cases straightforward and reassuring.

Helpful staff
Professional service
Clear communication
Explained clearly
Kept updated
Friendly approach
Efficient service
Thorough advice
Approachable team
Supportive throughout

ReviewSolicitors Review List

Profile image of LaurenL

LaurenL

Verified
Housing & Property

property

I would recommend JNP Legal, they handled my case quick and efficiently as well as professionally. Specifically Rebekah, who was very professional and handled things sensitively, any queries I had were always answered straight away. If i have any legal cases in the future I will always use JNP. Thank you and appreciate all your help!

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your kind review and recommendation. We’re delighted to hear that your case was handled quickly, efficiently, and professionally, and that Rebekah provided sensitive and responsive support throughout. We’ll be sure to pass your lovely feedback on to her and the rest of the team. Thank you again for choosing JNP Legal — we truly appreciate your comments and would be happy to assist you again in the future.

0
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Profile image of Alan Thomas

Alan Thomas

Verified
Wills, Trusts & Probate

Will and LPAs

Hannah Jennings was our active solicitor. Our contact via meetings was always constructive, Hannah was very helpful and professional.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re delighted to hear that Hannah Jennings was helpful, professional, and constructive throughout your meetings. We’ll be sure to pass your feedback on to Hannah, who will be pleased to know her support was appreciated.

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Peter Cusack

Verified
Wills, Trusts & Probate

will right up & power of Attorney

Great service all round, everything went smoothly.

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this review

A representative from JNP Legal responded to this review

Thank you for taking the time to provide your feedback. We are so pleased to hear that the matter progressed smoothly for you.

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Anonymous

Verified
Wills, Trusts & Probate

Probate

Carried out in a timely manner with no fuss.

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this review

A representative from JNP Legal responded to this review

Thank you, we really appreciate your kind review.

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Jones Keith

Verified
Wills, Trusts & Probate

Will and Power of Attorney

Rachel was extremely helpful and explained the processes required to complete our wills and Power of Attorney in a manner which we could follow up step by step.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re delighted to hear that Rachel was so helpful and that she explained the process for your Wills and Power of Attorney clearly and step by step. We really appreciate you taking the time to share your experience and will be sure to pass your feedback on to Rachel.

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Other Reviews

Profile image of raymond harris

raymond harris

Wills, Trusts & Probate

raymond

Help with my will.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you, we really appreciate your review.

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Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

0
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Beverley Wright

Crime/ Criminal Defence

Beverley

I only saw Tony once before my court case I felt really stressed I didn't feel like Tony was for me and on my side he didn't give me that vibe at all even when I went for my pre sentence I still felt he wasn't for me at all even when I went to probation before court I said I didn't think he was fighting enough for the gbh case to be dropped against me as no proper edvindence I broke his leg the probation women assured me that he was one of the best so I felt a little bit better but them on the Friday before court on Monday I found out he was out of office which stressed me right out

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your feedback. We understand how important it is for clients to feel listened to, reassured, and confident that their case is being handled with care. We are sorry to hear that you were dissatisfied with your experience during what was understandably a very stressful and significant period for you. While we respect your views, we do not recognise some aspects of the account provided. Criminal proceedings can be complex, and legal representatives are required to provide independent advice based on the evidence and circumstances of a case, even where that advice may not align with a client's expectations. Our role is always to act in our clients' best interests whilst providing realistic, professional guidance and representation. However, your comments are taken seriously, and we will review the concerns you have raised internally.

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Profile image of Phillip Wright

Phillip Wright

Wills, Trusts & Probate

Phillip

With recent visits to the company I can recommend the friendly receptionist for the knowledge and recommendations. If you were doubtful of step climbing, seek advice before travelling for a visit.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind review. We’re pleased to hear that our receptionist was friendly, knowledgeable, and able to provide helpful advice during your recent visits. We also appreciate you highlighting accessibility considerations for anyone who may be concerned about steps before attending. We always encourage visitors to contact us in advance so we can offer guidance and help make their visit as smooth as possible.

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L I

A client

Professional, efficient service.

A representative from JNP Legal responded to this review

Thank you very much for your kind review.

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