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JNP Legal

4.8 | 25 Reviews 25 Reviews | Personal Injury
843 Total Company Reviews info icon Personal Injury | info icon 843 Total Company Reviews Personal Injury | info icon 843 Total Company Reviews

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Accepting new clients

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 562715

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JNP Legal Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JNP Legal Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

JNP Legal are accredited by

Children Law accreditation awarded to JNP Legal
Family Law Advanced accreditation awarded to JNP Legal
Criminal Litigation accreditation awarded to JNP Legal
Trading names:
• JNP Legal

Description

JNP Legal has been committed to providing quality and affordable legal advice to its clients for over 40 years. We are a regional law firm with offices at Merthyr Tydfil, Cardiff, Nelson and Pontyclun. Our team specialise in a wide range of legal services including Property, Lifetime Planning (Wills & Probate) Family Law, Personal Injury & Medical Negligence, Crime, and Care.

Rankings by area of expertise

The rankings below show the areas of expertise that JNP Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of philip

philip

Wills, Trusts & Probate

philip

My 83 year old mother recently needed to make a will, and from the moment we called to book the appointment to the final signing, the entire experience was smooth and reassuring. Everyone we interacted with -from the reception staff to the solicitor- was incredibly kind, friendly

Profile image of DM Cross

DM Cross

Verified
Housing & Property

House sale

I recently sold my house with JNP Legal. Karen Jones dealt with my case, and was very friendly, helpful, and was very efficient, in her work. It was such a smooth transition, from start to finish, and couldn't fault her professionalism. I would highly recommended them.

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Meet the team of JNP Legal

Meet the team of JNP Legal

Contact & Locations - JNP Legal

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

15 Glebeland Street, Merthyr Tydfil, Mid Glamorgan, CF47 8AU

Reviews

4.8 /5 25 Reviews
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Clients say

What clients say about JNP Legal

The firm specialises in wills, probate, lasting powers of attorney, conveyancing, family and divorce matters, criminal defence and complex civil litigation, including trust and police litigation. Clients value consistently clear communication, professionalism, thoroughness and legal expertise, alongside empathy, patience, responsiveness and approachability. Reviews praise supportive, calm and tenacious representation, detailed explanations of process and options, efficient case management and attentive client care from first contact through to positive outcomes.

well informed
helpful courteous staff
listened and explained
kept in touch
professional and personable
compassionate and understanding
prompt responses
excellent communication
thorough representation
supportive and reassuring

ReviewSolicitors Review List

Profile image of Chris

Chris

Personal Injury

Excellent Company! 👌

I’ve recently had quite an experience with JNP and the service I’ve received and am still having is absolutely second to none, I would highly recommend this company to anybody! From start to finish the service was 5*+👌 Big shout out to Mr.James Jones and Mr. Lewys Dymond! James is a very articulate young man who’s got a great career ahead of him. He listened to my side of the story and went above and beyond and I’m so grateful for the work he provided. It was super thorough and I can’t thank him enough! Moving onto Lewys, he’s an absolute genius at his job. He was the Senior Solicitor representing me in Court and he explained the situation super well to the Magistrates for them to hear the whole story and see the big picture and to get my side of the story across. His and James work combined was flawless! Thank you so much both for what you did and to achieve the best possible outcome under tricky circumstances was excellent. They both should be proud of the professionalism they provided, so thank you once again!🫶 The whole team work tirelessly every single day. They treat everybody with the upmost respect, offer you tea, coffee, water when you go into the offices, the set up they have is incredible! Miss. Leanne Price then concluded with a email explaining everything thoroughly and broke every single bit of the case down so it was easy to understand. Thank you guys, your work was amazing! 👍 I still have an ongoing case with Miss. Abbie James and Miss. Kate Morey and the service is exactly the same, JUST FANTASTIC! 👌 When that case is concluded they will also be having a 5*+ rating no doubt!!! Thank you all once again.👍👍👍

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A representative from JNP Legal responded to this review

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you have had such a positive experience with JNP Legal and that James Jones, Lewys Dymond, Leanne Price, Abbie James and Kate Morey have all provided such a high standard of service. Your kind words mean a great deal to the whole team, and we will be sure to pass your feedback on to everyone mentioned. We are especially pleased to hear that you felt listened to, supported and kept fully informed throughout. Providing clear advice, professional representation and a respectful, welcoming service is extremely important to us, so it is lovely to know this came across during your experience. Thank you again for your recommendation and for placing your trust in JNP Legal. We are very grateful for your feedback and wish you all the very best.

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Glenda Powell

Verified
Personal Injury

First class service

Kate was very friendly and approachable. She kept me well informed all through the process. Thank you for your professional, helpful service.

Legal experts tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your lovely review. We’re delighted to hear that Kate was friendly, approachable, and kept you well informed throughout the process. Providing a professional and helpful service is very important to us, and your kind feedback is greatly appreciated.

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Eileen Rowlands

Verified
Personal Injury

Accident

Professional caring person Nothing too much trouble

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A representative from JNP Legal responded to this review

Thank you so much for your kind words and taking the time to leave this review. It means a lot to know that you felt well cared for, and Kate is always happy to be of assistance.

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Szymon Stanczyk

Verified
Personal Injury

Personal injury claim

Kate is an amazing solicitor had a claim with the MIB for 2 years and kate got me a great payout 10/10 solicitor

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A representative from JNP Legal responded to this review

Thank you so much for your kind words and positive feedback! We are so happy to hear that you were pleased with the outcome of your claim and that you felt supported throughout the process. We are grateful for your trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.

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James,

Verified
Personal Injury

Bicycle crash

Kate was very friendly and helpful. Always on the end of the phone if I had any query’s

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A representative from JNP Legal responded to this review

Thank you, we are so glad that Kate was able to be of assistance to you.

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Other Reviews

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Andrew

Andrew

Went to JNP Merthyr, in regard to my personal injury. My solicitor was very understanding, professional, and extremely helpful. I recommend JNP a 100%. It was dealt with, and completed very quickly. Great company!

A representative from JNP Legal responded to this review

We very much appreciate and thank you for you positive review.

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Reviews

4.9 /5 843 Reviews
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Star rating
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Rating

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Clients say

What clients say about JNP Legal

The firm specialises in wills, probate, lasting powers of attorney, conveyancing, family and divorce matters, criminal defence and complex civil litigation, including trust and police litigation. Clients value consistently clear communication, professionalism, thoroughness and legal expertise, alongside empathy, patience, responsiveness and approachability. Reviews praise supportive, calm and tenacious representation, detailed explanations of process and options, efficient case management and attentive client care from first contact through to positive outcomes.

well informed
helpful courteous staff
listened and explained
kept in touch
professional and personable
compassionate and understanding
prompt responses
excellent communication
thorough representation
supportive and reassuring

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will

I have used JNP for several things and they have been amazing.The staff are patient ,helpful and very informative..They don’t keep you waiting around the get on and get the job done .Rachel is very professional but also very sympathetic and caring .I would recommend JNP to everyone.

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this review

A representative from JNP Legal responded to this review

Thank you for your lovely review. We’re delighted to hear that you’ve felt supported and well informed throughout your experience. Thank you for your kind words about Rachael, which we’ll be pleased to pass on. Your recommendation means a great deal to us and if there is anything else that we can help with you, please do not hesitate to get in touch with us.

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Christopher Evans

Verified
Wills, Trusts & Probate

Probate Application

Rachael kept me well informed, all the staff I dealt with were very helpful and courteous, highly recommend JNP 👍

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A representative from JNP Legal responded to this review

Thank you so much for your wonderful review, which means a lot to Rachael and all the rest of the team at JNP Legal. We are so pleased that everyone you met with were helpful and courteous.

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Anonymous

Verified
Wills, Trusts & Probate

Probate

Hired solistor for my dads will rachel was lovely been very hard for me she took me right through probate

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for your kind words. We’re very sorry for the loss of your dad and appreciate you taking the time to share your experience. It means a great deal to know you felt supported by Rachael and her team throughout your case.

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James Rowlands

Verified
Family Law

Absolutely amazing!!

I can't recommend Emily farmer on behalf of jnp highly enough. She was amazing from start to finish so understanding, patient and really broke everything down for me so I understood what was happening. I repeatedly phoned her for reassurance and she was always there, never made me feel like a nuisance. She was with me every step of the way and thanks to her, the outcome of my case was a lot better than I expected. I feel like I'm back on the right path now. Truly grateful for all her help.

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you so much for your wonderful feedback. We’re delighted to hear that Emily provided such patient, understanding and reassuring support throughout your case. Knowing that she helped you achieve a better-than-expected outcome and that you now feel back on the right path means a great deal to us. We’ll be sure to share your kind words with Emily and the wider team at JNP Legal.

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Marie Christie

Verified
Wills, Trusts & Probate

Will

From the reception desk to the actual Will completion, JNP were professional and personable.

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A representative from JNP Legal responded to this review

Thank you so much for your kind review. We are so glad to hear that you were looked after from your initial point of contact through to completion of your matter.

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Other Reviews

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Stephen Hanman

Wills, Trusts & Probate

Stephen

Hannah listened to what we wanted. She then offered advice and explained various legal terms clearly.

Legal experts tagged in
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A representative from JNP Legal responded to this review

Thank you so much for your kind feedback. We will of course pass your comments onto Hannah and her team.

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Gwennan Williams

Family Law

Gwennan

Laurie went above and beyond with my case. Communication was excellent and everything was explained to me in a way I understood

Solicitors tagged in
this review

A representative from JNP Legal responded to this review

Thank you for taking the time to share your experience. We’re delighted that you felt supported throughout your case and that everything was explained clearly. Thank you for choosing JNP Legal.

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Troy Palmer

Troy

I was defended by james jones from jnp legal i was facing very serious charges where i was remanded for ten months, throughout these months james jones treated my case as if it was his own case ,he left no stone unturned, james did everything in his power to defend me to the best of his abilities, over these ten months james jones became a good friend to me and was always there to reassure me and answer all the questions i had, he also allocated the right barrister for my case, due to james jones and clair wilks i was found not guilty on all four accounts, i would highly recommend james jones from JNP Legal hes a very easy to talk to and if you have half the experience i had with james you would not be disappointed

Thank you for your very kind review.

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raymond harris

Wills, Trusts & Probate

raymond

Help with my will.

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A representative from JNP Legal responded to this review

Thank you, we really appreciate your review.

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Stuart Archer

Stuart

I decided to allow JNPLegal to represent me in a case involving litigation against a local Police Force. Despite the defendant tactics of obstructing and obfuscating issues, Rebecca Rees at JNP fought the cae with expert legal skill, dogged determination and vigour. Throughout the 4 year battle, I was kept updated throughout by telephone and email and communication was clear, consise and realistic throughout. I must also commend Natasha Bolton of JNP Legal who was equally as competent and courteous. I can only commend and credit JNP Legal in my instance and would highly recommend them for those in similar circumstances.

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